TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I will recommend TurboTax to everyone I have been doing my taxes with TurboTax for years and I love it.
Date published: 2022-05-18
Rated 5 out of 5 by from Experts by phone The MAX protection is what stands out to me. Even when we think it’s all good, surprises come up and TurboTax handles them to with the MAX protection.
Date published: 2022-05-18
Rated 5 out of 5 by from TurboTax is awesome Didn't engage live nor in person with a TurboTax accountant. Have used this site for a few years now and I feel confident comfortable to be able to file my taxes in my own privacy.
Date published: 2022-05-18
Rated 4 out of 5 by from The worst 1st experience with TurboTax OMG!!! The worst 1st experience ever with my taxes I had 4 different tax experts and I don't know if any of them really knew how to do my unemployment and child tax credit...but I definitely think that my last tax expert was the best out of all of them and I hope she can help me with this every year if GOD willing to let us see more years.. Thanks Phyl
Date published: 2022-05-18
Rated 1 out of 5 by from Very disappointed I submitted my taxes on April 14th, saved my documents and I hadn't heard anything, so I opened Turbo tax up and it wasn't showing submitted. Not happy.
Date published: 2022-05-18
Rated 4 out of 5 by from Too expensive for the time to complete Took a very long time to complete returns. Very expensive
Date published: 2022-05-18
Rated 5 out of 5 by from Fast and easy filing! Turbo tax was quick and easy to file with and the experts are super helpful!
Date published: 2022-05-18
Rated 5 out of 5 by from Great service I’ve used them for 2 times both times were great easy and fast
Date published: 2022-05-18
Rated 2 out of 5 by from Not thrilled with the time of product Very cumbersome, not like previous years. Hard to get the info I needed quickly. Never gave me tax credit for previous years I used TT. Tried to double cost when I was going to use tax return to pay for product. Not sure how I feel this year about your product.
Date published: 2022-05-18
Rated 5 out of 5 by from Turbo Tax is Awesome!!! We file our taxes with Turbo Tax every year. This year wee had to do and amendment and had no idea what to do. Turbo Tax walked us step by step making it such an easy process.
Date published: 2022-05-18
All TurboTax® Offerings Reviews - Page 604
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I will recommend TurboTax to everyone I have been doing my taxes with TurboTax for years and I love it.
Date published: 2022-05-18
Rated 5 out of 5 by from Experts by phone The MAX protection is what stands out to me. Even when we think it’s all good, surprises come up and TurboTax handles them to with the MAX protection.
Date published: 2022-05-18
Rated 5 out of 5 by from TurboTax is awesome Didn't engage live nor in person with a TurboTax accountant. Have used this site for a few years now and I feel confident comfortable to be able to file my taxes in my own privacy.
Date published: 2022-05-18
Rated 4 out of 5 by from The worst 1st experience with TurboTax OMG!!! The worst 1st experience ever with my taxes I had 4 different tax experts and I don't know if any of them really knew how to do my unemployment and child tax credit...but I definitely think that my last tax expert was the best out of all of them and I hope she can help me with this every year if GOD willing to let us see more years.. Thanks Phyl
Date published: 2022-05-18
Rated 1 out of 5 by from Very disappointed I submitted my taxes on April 14th, saved my documents and I hadn't heard anything, so I opened Turbo tax up and it wasn't showing submitted. Not happy.
Date published: 2022-05-18
Rated 4 out of 5 by from Too expensive for the time to complete Took a very long time to complete returns. Very expensive
Date published: 2022-05-18
Rated 5 out of 5 by from Fast and easy filing! Turbo tax was quick and easy to file with and the experts are super helpful!
Date published: 2022-05-18
Rated 5 out of 5 by from Great service I’ve used them for 2 times both times were great easy and fast
Date published: 2022-05-18
Rated 2 out of 5 by from Not thrilled with the time of product Very cumbersome, not like previous years. Hard to get the info I needed quickly. Never gave me tax credit for previous years I used TT. Tried to double cost when I was going to use tax return to pay for product. Not sure how I feel this year about your product.
Date published: 2022-05-18
Rated 5 out of 5 by from Turbo Tax is Awesome!!! We file our taxes with Turbo Tax every year. This year wee had to do and amendment and had no idea what to do. Turbo Tax walked us step by step making it such an easy process.
Date published: 2022-05-18
All TurboTax® Offerings Reviews - Page 604