TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy Tax Prep Turbo Tax makes tax prep as easy as it can ever be! I love that it walks you through each section, asking the right questions and making clear where you will find the needed information. Excellent tool!
Date published: 2022-08-14
Rated 5 out of 5 by from I love turbotax! Using turbotax is much better than sitting in a Tax Preparation office. Not only is it easy for me to use, but I also learn more about the tax system and how think ahead for future tax planning!
Date published: 2022-08-14
Rated 5 out of 5 by from Awesome Turbo Excellent and fast understanding with each step and filing status as well.
Date published: 2022-08-14
Rated 5 out of 5 by from As always Turbo is great ! User friendly and very detailed in each steps, very precise !
Date published: 2022-08-14
Rated 5 out of 5 by from Thank YOU! Super easy and smooth! We would never have been able to do our first business taxes without you! TY!
Date published: 2022-08-14
Rated 3 out of 5 by from Easy to use except when strange things happen Overall, we like TurboTax. Taxes are never a fun process to begin with, but TurboTax makes it very straightforward. One problem we've had throughout the years is when something out of the ordinary comes up (extension, just to name one), it's difficult to find out what to do and where to look for things. I spend more time on Google than I do on TurboTax's help center. Been using this since age 14, recommended by my tax accountant father, and won't be switching but....also tired of going to Google or calling Dad when anything other than simple W-2's and self-employment occurs.
Date published: 2022-08-13
Rated 5 out of 5 by from great turbo tax works great have been using them for years
Date published: 2022-08-13
Rated 5 out of 5 by from Easy peasy It was easy and complete customer service motivated. Good experience all around.
Date published: 2022-08-13
Rated 3 out of 5 by from Expensive This version nickels and dimes cost. This is the most I have ever had to pay to electronically file my taxes. It is price gouging. Recommending I use my cell-no! I will research better options for next year!
Date published: 2022-08-13
Rated 4 out of 5 by from Much improved Mostly great - retirement questions and dropdowns were a little contradictory
Date published: 2022-08-13
All TurboTax® Offerings Reviews - Page 379
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Tax Prep Turbo Tax makes tax prep as easy as it can ever be! I love that it walks you through each section, asking the right questions and making clear where you will find the needed information. Excellent tool!
Date published: 2022-08-14
Rated 5 out of 5 by from I love turbotax! Using turbotax is much better than sitting in a Tax Preparation office. Not only is it easy for me to use, but I also learn more about the tax system and how think ahead for future tax planning!
Date published: 2022-08-14
Rated 5 out of 5 by from Awesome Turbo Excellent and fast understanding with each step and filing status as well.
Date published: 2022-08-14
Rated 5 out of 5 by from As always Turbo is great ! User friendly and very detailed in each steps, very precise !
Date published: 2022-08-14
Rated 5 out of 5 by from Thank YOU! Super easy and smooth! We would never have been able to do our first business taxes without you! TY!
Date published: 2022-08-14
Rated 3 out of 5 by from Easy to use except when strange things happen Overall, we like TurboTax. Taxes are never a fun process to begin with, but TurboTax makes it very straightforward. One problem we've had throughout the years is when something out of the ordinary comes up (extension, just to name one), it's difficult to find out what to do and where to look for things. I spend more time on Google than I do on TurboTax's help center. Been using this since age 14, recommended by my tax accountant father, and won't be switching but....also tired of going to Google or calling Dad when anything other than simple W-2's and self-employment occurs.
Date published: 2022-08-13
Rated 5 out of 5 by from great turbo tax works great have been using them for years
Date published: 2022-08-13
Rated 5 out of 5 by from Easy peasy It was easy and complete customer service motivated. Good experience all around.
Date published: 2022-08-13
Rated 3 out of 5 by from Expensive This version nickels and dimes cost. This is the most I have ever had to pay to electronically file my taxes. It is price gouging. Recommending I use my cell-no! I will research better options for next year!
Date published: 2022-08-13
Rated 4 out of 5 by from Much improved Mostly great - retirement questions and dropdowns were a little contradictory
Date published: 2022-08-13
All TurboTax® Offerings Reviews - Page 379