TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Did Not Measure Up Haveing used this product for nesarly 30-years I find the product quality is dropping. The Menu is screwed up (help says use Menu to CVReate Forms - No Such Options Under FOrms Menu) and Turbo Tax even Premier does not do the basic tasks well. Ran into the limitation on the size of the Tax Data FIle. Even my Engineering Workstation with moved as Molasses, Turbo Tax Froze Again & Again. Eventually had to abandon the downloaded files from several institutions to make it, and then mail in papers! The worst part was, when I tried to abrreviate word to reduce file size, the Data file actually balooned in size from 8.8MG to 10.5MB! - Need more robust product!
Date published: 2022-10-10
Rated 5 out of 5 by from AWESOME/EASY I have used TurboTax for about 20 years. I think that says it all!
Date published: 2022-10-10
Rated 3 out of 5 by from Poor Error Fix Interface Had to file for the Extension and finally called for a Tax Expert who was able to fix all but the 7th Error on 10/08/2022. TT had all the figures used in comparing the Section 179 disallowed expense errors but we had to guess at what the entries were supposed to be. The last Error we thought was a single item but there were actually two different items with exactly the same costs (Cost X 2 cleared the Last Error).
Date published: 2022-10-10
Rated 5 out of 5 by from Turbo Tax I waited until the last minute to do my taxes. Wai was wonderful!
Date published: 2022-10-10
Rated 2 out of 5 by from This is getting old for several years in a row now when I finish my return and try to efile it, it is rejected because the adjusted gross income does not match. I have tried everything but always end up printing and filing the return by mail/
Date published: 2022-10-09
Rated 5 out of 5 by from I rely on Turbo Tax for filing and for looking up. It is a great product year after year. I can depend on it.
Date published: 2022-10-09
Rated 5 out of 5 by from Thanks Again 9 yrs. And running TT has been assisting with our taxes. Never a complaint. Aloha
Date published: 2022-10-09
Rated 4 out of 5 by from easy enough i hate doing taxes, so this eases the pain of doing it.
Date published: 2022-10-09
Rated 5 out of 5 by from My TurboTax 2021 TurboTax was great again this year. I've used it for over 10 years. It's easy, covers everything, and quick.
Date published: 2022-10-09
Rated 2 out of 5 by from Should be better by now There were several points where the program gave poor instructions requiring me to get live chat or phone help. The Turbotax experts had the same issues I did and it was difficult to resolve the issue. The program double counted by a large amount as a result and that had to be resolved and fixed. Specifically, I rented out my house part of the year, something that has become very common nowadays, but TBTX was very clumsy in handling it and in explaining what it was doing. Second, the program asks far too many questions that I have answered in past years that couldn't have changed, wasting a lot of time. Third, I had to re-enter the same information many times. That should be unnecessary. The point is to save me time and aggravation. Instead, the program goes through endless questions to "convince" me that no stone is being left unturned. It's just wasting time if I have answered the questions already either this year or in past years.
Date published: 2022-10-09
All TurboTax® Offerings Reviews - Page 232
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Did Not Measure Up Haveing used this product for nesarly 30-years I find the product quality is dropping. The Menu is screwed up (help says use Menu to CVReate Forms - No Such Options Under FOrms Menu) and Turbo Tax even Premier does not do the basic tasks well. Ran into the limitation on the size of the Tax Data FIle. Even my Engineering Workstation with moved as Molasses, Turbo Tax Froze Again & Again. Eventually had to abandon the downloaded files from several institutions to make it, and then mail in papers! The worst part was, when I tried to abrreviate word to reduce file size, the Data file actually balooned in size from 8.8MG to 10.5MB! - Need more robust product!
Date published: 2022-10-10
Rated 5 out of 5 by from AWESOME/EASY I have used TurboTax for about 20 years. I think that says it all!
Date published: 2022-10-10
Rated 3 out of 5 by from Poor Error Fix Interface Had to file for the Extension and finally called for a Tax Expert who was able to fix all but the 7th Error on 10/08/2022. TT had all the figures used in comparing the Section 179 disallowed expense errors but we had to guess at what the entries were supposed to be. The last Error we thought was a single item but there were actually two different items with exactly the same costs (Cost X 2 cleared the Last Error).
Date published: 2022-10-10
Rated 5 out of 5 by from Turbo Tax I waited until the last minute to do my taxes. Wai was wonderful!
Date published: 2022-10-10
Rated 2 out of 5 by from This is getting old for several years in a row now when I finish my return and try to efile it, it is rejected because the adjusted gross income does not match. I have tried everything but always end up printing and filing the return by mail/
Date published: 2022-10-09
Rated 5 out of 5 by from I rely on Turbo Tax for filing and for looking up. It is a great product year after year. I can depend on it.
Date published: 2022-10-09
Rated 5 out of 5 by from Thanks Again 9 yrs. And running TT has been assisting with our taxes. Never a complaint. Aloha
Date published: 2022-10-09
Rated 4 out of 5 by from easy enough i hate doing taxes, so this eases the pain of doing it.
Date published: 2022-10-09
Rated 5 out of 5 by from My TurboTax 2021 TurboTax was great again this year. I've used it for over 10 years. It's easy, covers everything, and quick.
Date published: 2022-10-09
Rated 2 out of 5 by from Should be better by now There were several points where the program gave poor instructions requiring me to get live chat or phone help. The Turbotax experts had the same issues I did and it was difficult to resolve the issue. The program double counted by a large amount as a result and that had to be resolved and fixed. Specifically, I rented out my house part of the year, something that has become very common nowadays, but TBTX was very clumsy in handling it and in explaining what it was doing. Second, the program asks far too many questions that I have answered in past years that couldn't have changed, wasting a lot of time. Third, I had to re-enter the same information many times. That should be unnecessary. The point is to save me time and aggravation. Instead, the program goes through endless questions to "convince" me that no stone is being left unturned. It's just wasting time if I have answered the questions already either this year or in past years.
Date published: 2022-10-09
All TurboTax® Offerings Reviews - Page 232