TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so easy and fast! Vernette was able to answer all my questions and assist me when the IRS rejected my return.
Date published: 2021-05-20
Rated 2 out of 5 by from Frustrating Received a lot of rejection. Documentation correct. Not going through.
Date published: 2021-05-20
Rated 5 out of 5 by from Very informative Easy to navigate, and review. The details were concise and very accurate.
Date published: 2021-05-20
Rated 5 out of 5 by from great the service was very good and easy to do. I will do it again next year
Date published: 2021-05-20
Rated 5 out of 5 by from So easy and I feel confident about my return The filing process was very easy as well as entering the necessary information
Date published: 2021-05-20
Rated 4 out of 5 by from Great work Thank you for doing all the work and didn’t need the pin from the irs
Date published: 2021-05-20
Rated 5 out of 5 by from Long term user Have been a user of Turbo Tax for over 25 yrs. and have enjoyed the easy of use with the exception of the initial login, which has more to do with the computer updating and disabling the firewall.
Date published: 2021-05-20
Rated 5 out of 5 by from TurboTax is great! I have not always used TurboTax, and boy that was a mistake. TurboTax is the easiest and most reliable program to use especially if you are not a tax professional. Love this program!
Date published: 2021-05-20
Rated 5 out of 5 by from Awesome Easy and fast to use i will never pay another tax person all that money to do my taxes from here on out I will be doing them myself
Date published: 2021-05-20
Rated 3 out of 5 by from TurboTax Is confusing TurboTax is way more confusing than it comes across as. It says free but then you need to pay for $50 upgrades or you can’t continue using the service. Then it says it knows all the info from last year and it doesn’t ask me to verify things like AGI. Apparently it was $300 off. Now my return keeps getting rejected even though I keep re-filing by e-file with the correct number. Either I’m getting a bunch of false notification emails or the incorrect number is being resubmitted. I’m being told that the original number is what is getting rejected, not the correct new number I found from my IRS return receipt. I’m incredibly confused and frustrated with this service. I was already charged $113 to use it but can’t even submit my return correctly.
Date published: 2021-05-20
All TurboTax® Offerings Reviews - Page 212
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so easy and fast! Vernette was able to answer all my questions and assist me when the IRS rejected my return.
Date published: 2021-05-20
Rated 2 out of 5 by from Frustrating Received a lot of rejection. Documentation correct. Not going through.
Date published: 2021-05-20
Rated 5 out of 5 by from Very informative Easy to navigate, and review. The details were concise and very accurate.
Date published: 2021-05-20
Rated 5 out of 5 by from great the service was very good and easy to do. I will do it again next year
Date published: 2021-05-20
Rated 5 out of 5 by from So easy and I feel confident about my return The filing process was very easy as well as entering the necessary information
Date published: 2021-05-20
Rated 4 out of 5 by from Great work Thank you for doing all the work and didn’t need the pin from the irs
Date published: 2021-05-20
Rated 5 out of 5 by from Long term user Have been a user of Turbo Tax for over 25 yrs. and have enjoyed the easy of use with the exception of the initial login, which has more to do with the computer updating and disabling the firewall.
Date published: 2021-05-20
Rated 5 out of 5 by from TurboTax is great! I have not always used TurboTax, and boy that was a mistake. TurboTax is the easiest and most reliable program to use especially if you are not a tax professional. Love this program!
Date published: 2021-05-20
Rated 5 out of 5 by from Awesome Easy and fast to use i will never pay another tax person all that money to do my taxes from here on out I will be doing them myself
Date published: 2021-05-20
Rated 3 out of 5 by from TurboTax Is confusing TurboTax is way more confusing than it comes across as. It says free but then you need to pay for $50 upgrades or you can’t continue using the service. Then it says it knows all the info from last year and it doesn’t ask me to verify things like AGI. Apparently it was $300 off. Now my return keeps getting rejected even though I keep re-filing by e-file with the correct number. Either I’m getting a bunch of false notification emails or the incorrect number is being resubmitted. I’m being told that the original number is what is getting rejected, not the correct new number I found from my IRS return receipt. I’m incredibly confused and frustrated with this service. I was already charged $113 to use it but can’t even submit my return correctly.
Date published: 2021-05-20
All TurboTax® Offerings Reviews - Page 212