TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Relatively easy to use I'm a first time filer after using CPA for 20 years, so you think it's more complicated than it really is, but I don't want to make mistakes, so I'm missing explanation on the screen on what happens next, can I come change it and on the return documents. please explain the lines in red need to be filled by me ON the form
Date published: 2022-10-12
Rated 5 out of 5 by from TurboTax is thorough and knows tax laws. My experience with TurboTax has been positive. The live experts I spoke to were friendly and very patient and helpful.
Date published: 2022-10-12
Rated 5 out of 5 by from TurboTax is a good product -- used it for years I really liked the way TurboTax took me through every category of income and expenses. While I would have gotten through the entire tax prep system on my own, I strongly prefer the way TurboTax FORCES me to look at every deduction! I know I saved money using TurboTax.
Date published: 2022-10-12
Rated 5 out of 5 by from Excellent Service Helps me file my return easily, even with the complications presented by an LLC and S Corp. Lost without Turbo Tax. Thanks
Date published: 2022-10-12
Rated 1 out of 5 by from Very frustrating with all the bugs Turbo Tax has a lot of bugs and when a form is filled out you cannot change it with the survey that you used to make the mistake. Forms are stuck on there. Very frustrating when you are already trying to do your taxes.
Date published: 2022-10-12
Rated 3 out of 5 by from Cannot eFile even thou I entered the correct AGI Cannot e-File I checked with the IRS and I entered the correct AGI. Too many $$$ to e-File the state added to the previous purchase price.
Date published: 2022-10-12
Rated 5 out of 5 by from First time with Turbo Tax - It's great! After retiring, with limited income, I decided to NOT use a paid accountant this year. Turbo Tax is so simple and user friendly! I have some specific schedules and data to include and the prompts guided me along. I'll keep using it!
Date published: 2022-10-12
Rated 5 out of 5 by from Barbara is an Angel. It’s been great with TurboTax. My tax expert was great! I will be using TurboTax again. Thank you to Barbara
Date published: 2022-10-12
Rated 5 out of 5 by from Super Easy! The support of Turbo Tax software and expertise doing my taxes was a no brainer.
Date published: 2022-10-12
Rated 2 out of 5 by from Overpriced and lacking on service features My "expert", Adrian, was great, offered very professional and knowledgeable assistance and was patient with me through personal problems that repeatedly interrupted the process. However, Intuit, itself, has pricing far above many of their competitors while being short on features, specifically NO assistance with corporate returns which are intimately linked to the 1040 in cases of the S-Corp, pass-through taxation. Not being able to have linked assistance between the two is ridiculous and crippling. In addition, in the 3 yrs. I've used Intuit, they have made no improvements or substantial changes that address the shortcomings of their software; a convoluted, confusing program. Had I compared Intuit with other offerings prior to starting 2021 tax returns, I would not have likely chosen Intuit, and, unless changes are made, it is doubtful that I will in the future. The 2 star product rating I am giving is reflective of Intuit, NOT of my tax expert, Adrian, who gave me 5 star service. His excellence lifted my overall experience rating to 3. You should thank him, he did an excellent job!
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 195
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Relatively easy to use I'm a first time filer after using CPA for 20 years, so you think it's more complicated than it really is, but I don't want to make mistakes, so I'm missing explanation on the screen on what happens next, can I come change it and on the return documents. please explain the lines in red need to be filled by me ON the form
Date published: 2022-10-12
Rated 5 out of 5 by from TurboTax is thorough and knows tax laws. My experience with TurboTax has been positive. The live experts I spoke to were friendly and very patient and helpful.
Date published: 2022-10-12
Rated 5 out of 5 by from TurboTax is a good product -- used it for years I really liked the way TurboTax took me through every category of income and expenses. While I would have gotten through the entire tax prep system on my own, I strongly prefer the way TurboTax FORCES me to look at every deduction! I know I saved money using TurboTax.
Date published: 2022-10-12
Rated 5 out of 5 by from Excellent Service Helps me file my return easily, even with the complications presented by an LLC and S Corp. Lost without Turbo Tax. Thanks
Date published: 2022-10-12
Rated 1 out of 5 by from Very frustrating with all the bugs Turbo Tax has a lot of bugs and when a form is filled out you cannot change it with the survey that you used to make the mistake. Forms are stuck on there. Very frustrating when you are already trying to do your taxes.
Date published: 2022-10-12
Rated 3 out of 5 by from Cannot eFile even thou I entered the correct AGI Cannot e-File I checked with the IRS and I entered the correct AGI. Too many $$$ to e-File the state added to the previous purchase price.
Date published: 2022-10-12
Rated 5 out of 5 by from First time with Turbo Tax - It's great! After retiring, with limited income, I decided to NOT use a paid accountant this year. Turbo Tax is so simple and user friendly! I have some specific schedules and data to include and the prompts guided me along. I'll keep using it!
Date published: 2022-10-12
Rated 5 out of 5 by from Barbara is an Angel. It’s been great with TurboTax. My tax expert was great! I will be using TurboTax again. Thank you to Barbara
Date published: 2022-10-12
Rated 5 out of 5 by from Super Easy! The support of Turbo Tax software and expertise doing my taxes was a no brainer.
Date published: 2022-10-12
Rated 2 out of 5 by from Overpriced and lacking on service features My "expert", Adrian, was great, offered very professional and knowledgeable assistance and was patient with me through personal problems that repeatedly interrupted the process. However, Intuit, itself, has pricing far above many of their competitors while being short on features, specifically NO assistance with corporate returns which are intimately linked to the 1040 in cases of the S-Corp, pass-through taxation. Not being able to have linked assistance between the two is ridiculous and crippling. In addition, in the 3 yrs. I've used Intuit, they have made no improvements or substantial changes that address the shortcomings of their software; a convoluted, confusing program. Had I compared Intuit with other offerings prior to starting 2021 tax returns, I would not have likely chosen Intuit, and, unless changes are made, it is doubtful that I will in the future. The 2 star product rating I am giving is reflective of Intuit, NOT of my tax expert, Adrian, who gave me 5 star service. His excellence lifted my overall experience rating to 3. You should thank him, he did an excellent job!
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 195