TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Your Taxes! Simple to use, organized and you can access all of you previous years taxes as well!
Date published: 2022-04-16
Rated 5 out of 5 by from Very knowledgeable and good at troubleshooting I had trouble with one of my state tax credits and one of the tech support and then one of the tax specialists helped me via phone, they were super helpful and I would not have been able to complete my taxes on time without their help.
Date published: 2022-04-16
Rated 5 out of 5 by from FANTASTIC EASY TO USE NOT INDEMIDATING AT ALL WENT THROUGH EVERYTHING WITH EASE
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to Use Very helpful and easy to get everything done quickly.
Date published: 2022-04-16
Rated 2 out of 5 by from $40 to pay with your return The tool was great until they tried to charge me $40 extra to pay with the refund instead of with a credit card.
Date published: 2022-04-16
Rated 5 out of 5 by from Very easy to follow Im not a computer expert, but this is the easiest format I have ever did.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo makes filing taxes easy Just Great I enjoy using Turbo to do my taxes each year
Date published: 2022-04-16
Rated 3 out of 5 by from Trouble with complex stock transactions on Robinho I was very excited to see that Robinhood was supported, but it turns out the integration is not that great. I had >100 transactions that needed to be reviewed since $0's were being added in to boxes. Each corrections took at least 20 seconds.
Date published: 2022-04-16
Rated 1 out of 5 by from This was a disaster from the beginning. I wanted to add a second state so I had to pay for it. But the screen to pay was too big for my screen, no way to click the continue button until I figured how to change my display size. Then I ended up redoing that exercise 3 times. Then the program froze on me several times, each time I had to exit and then reboot. Same thing happened when I tried to save to .pdf different schedules to print them and review hard copies. I've spent most of 2 days to do what should have taken me 2-3 hours. Maybe some of the probable is because of Windows 11. But this has been disastrous. And forget about trying to call a sales rep for help, the wait time even late in the evening was over 50 minutes!
Date published: 2022-04-16
Rated 5 out of 5 by from Another Great Year with Turbo Tax I have been using Turbo Tax for years to file. Never disappoints to make it easy and worry free!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1644
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Your Taxes! Simple to use, organized and you can access all of you previous years taxes as well!
Date published: 2022-04-16
Rated 5 out of 5 by from Very knowledgeable and good at troubleshooting I had trouble with one of my state tax credits and one of the tech support and then one of the tax specialists helped me via phone, they were super helpful and I would not have been able to complete my taxes on time without their help.
Date published: 2022-04-16
Rated 5 out of 5 by from FANTASTIC EASY TO USE NOT INDEMIDATING AT ALL WENT THROUGH EVERYTHING WITH EASE
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to Use Very helpful and easy to get everything done quickly.
Date published: 2022-04-16
Rated 2 out of 5 by from $40 to pay with your return The tool was great until they tried to charge me $40 extra to pay with the refund instead of with a credit card.
Date published: 2022-04-16
Rated 5 out of 5 by from Very easy to follow Im not a computer expert, but this is the easiest format I have ever did.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo makes filing taxes easy Just Great I enjoy using Turbo to do my taxes each year
Date published: 2022-04-16
Rated 3 out of 5 by from Trouble with complex stock transactions on Robinho I was very excited to see that Robinhood was supported, but it turns out the integration is not that great. I had >100 transactions that needed to be reviewed since $0's were being added in to boxes. Each corrections took at least 20 seconds.
Date published: 2022-04-16
Rated 1 out of 5 by from This was a disaster from the beginning. I wanted to add a second state so I had to pay for it. But the screen to pay was too big for my screen, no way to click the continue button until I figured how to change my display size. Then I ended up redoing that exercise 3 times. Then the program froze on me several times, each time I had to exit and then reboot. Same thing happened when I tried to save to .pdf different schedules to print them and review hard copies. I've spent most of 2 days to do what should have taken me 2-3 hours. Maybe some of the probable is because of Windows 11. But this has been disastrous. And forget about trying to call a sales rep for help, the wait time even late in the evening was over 50 minutes!
Date published: 2022-04-16
Rated 5 out of 5 by from Another Great Year with Turbo Tax I have been using Turbo Tax for years to file. Never disappoints to make it easy and worry free!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1644