TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Self-Employed Reviews

Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.

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Rated 4 out of 5 by from Wisconsin Schedule U does not work Wisconsin Schedule U does not allow for user to change tax withholding level loaded to in the quarter it was actually paid, hence had to override most of the form. Called Turbo Tax and got no help. Told agent to escalate this and I have no confidence that she will or has done that. She sent me step by step instructions for Federal withholding with has NOTHING to do with this issue.
Date published: 2023-03-22
Rated 3 out of 5 by from Way Too Expensive I am up to 130 bucks to file my stupid taxes. Stop the greed Turbotax. We can't afford it.
Date published: 2023-03-22
Rated 1 out of 5 by from Turbo tax. After turbo tax told me my filing was complete. A week later i get an email telling me i was 93% complete inquiring about payment. They try so hard an ask a million questions trying to get you to pay for the multiple types of service, but if you sift through the options there is always a free option. As there should be. Month went by, an everyone has gotten their returns except me. Turns out turbo tax lied to me about my return being complete. And MADE me pay 142 dollars. An now i have to wait another month.
Date published: 2023-03-22
Rated 3 out of 5 by from Turbo has too many fee Its not all easy especially when it comes to entering car expenses. Also, there are too many fees
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax was easy Was an easy step by step process and was easy to use.
Date published: 2023-03-22
Rated 5 out of 5 by from Works great! I have used this program for many years. It is very user friendly and easy to use.
Date published: 2023-03-22
Rated 4 out of 5 by from Necessary help for difficult returns Never could have done this on my own. Had to consult live help 3 times, and they were invaluable (eg, how to get a Hawaii tax number, tracking down additional taxes). I suppose more prompts in the program might have avoided those phone calls, but it was great to get instant feedback.
Date published: 2023-03-22
Rated 5 out of 5 by from Great Easy to use, priced right That's all I have to say
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax is very helpful Very Good................................Thank you............................................
Date published: 2023-03-22
Rated 5 out of 5 by from TTIA Turbo Tax is Awesome. Very comprehensive. Would recommend.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 601
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Wisconsin Schedule U does not work Wisconsin Schedule U does not allow for user to change tax withholding level loaded to in the quarter it was actually paid, hence had to override most of the form. Called Turbo Tax and got no help. Told agent to escalate this and I have no confidence that she will or has done that. She sent me step by step instructions for Federal withholding with has NOTHING to do with this issue.
Date published: 2023-03-22
Rated 3 out of 5 by from Way Too Expensive I am up to 130 bucks to file my stupid taxes. Stop the greed Turbotax. We can't afford it.
Date published: 2023-03-22
Rated 1 out of 5 by from Turbo tax. After turbo tax told me my filing was complete. A week later i get an email telling me i was 93% complete inquiring about payment. They try so hard an ask a million questions trying to get you to pay for the multiple types of service, but if you sift through the options there is always a free option. As there should be. Month went by, an everyone has gotten their returns except me. Turns out turbo tax lied to me about my return being complete. And MADE me pay 142 dollars. An now i have to wait another month.
Date published: 2023-03-22
Rated 3 out of 5 by from Turbo has too many fee Its not all easy especially when it comes to entering car expenses. Also, there are too many fees
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax was easy Was an easy step by step process and was easy to use.
Date published: 2023-03-22
Rated 5 out of 5 by from Works great! I have used this program for many years. It is very user friendly and easy to use.
Date published: 2023-03-22
Rated 4 out of 5 by from Necessary help for difficult returns Never could have done this on my own. Had to consult live help 3 times, and they were invaluable (eg, how to get a Hawaii tax number, tracking down additional taxes). I suppose more prompts in the program might have avoided those phone calls, but it was great to get instant feedback.
Date published: 2023-03-22
Rated 5 out of 5 by from Great Easy to use, priced right That's all I have to say
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax is very helpful Very Good................................Thank you............................................
Date published: 2023-03-22
Rated 5 out of 5 by from TTIA Turbo Tax is Awesome. Very comprehensive. Would recommend.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 601