TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Self-Employed Reviews

Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.

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Rated 5 out of 5 by from Very Good done in two days it was a great easy to file 2022 taxes. I will use it again, next tax season.
Date published: 2023-03-20
Rated 5 out of 5 by from First time User and It was EASY and SIMPLE Thank you to James, who was very patient and helpful.
Date published: 2023-03-20
Rated 3 out of 5 by from only OK because having trouble filing Fed return Experience Not as good as in the past. Can't seem to file Fed return electronically as I have done in the past. Could use some help!!!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from turbotax very good and very professional very easy and fast
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great!!! Did taxes in under 4 hours! Intuitive and easy to understand
Date published: 2023-03-20
Rated 5 out of 5 by from Tax help I feel better now. She did an amazing job. Will always use Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy way to file tax returns! Very helpful tips and easy to calculate. Guided me easily through the process.
Date published: 2023-03-20
Rated 5 out of 5 by from Using Turbo Tax is easy I use the walk me through it method. I love this as it addresses every tax possibility for me. It is so easy and if I get interrupted I can just start where I left off. I love the review at the end to make sure all information I am reporting is accurate. I've been using this program for years now.
Date published: 2023-03-20
Rated 4 out of 5 by from Needs clarity on the 5 and 6-digit pins I tried to submit forms 7 times because of rejections for pins. Turbotax was never clear where the problem was. I think the program requires 2 pins: the 6-digit identity protection (which IRS apparently changes annually) and the 5-digit signature pin (which only the filer keeps and can be found on the worksheets if you keep them or have them stored in a safe place). I think, for joint filers, husband and wife can establish one that can be used by both. For the 6-digit identity protection pin, each must get his own from the IRS. Turbotax has some useless information on getting a CP10a from the IRS, but I believe you can just get it online. I am about to e-file for the 8th time. I am not sure this information, will work, if not I file by mail and lose the $25 I paid. I hope TurboTax will provide this, or a corrected version, next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Filing Made Easy It was easy to file my taxes by using the walk through process to insure nothing was missed.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 236
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Good done in two days it was a great easy to file 2022 taxes. I will use it again, next tax season.
Date published: 2023-03-20
Rated 5 out of 5 by from First time User and It was EASY and SIMPLE Thank you to James, who was very patient and helpful.
Date published: 2023-03-20
Rated 3 out of 5 by from only OK because having trouble filing Fed return Experience Not as good as in the past. Can't seem to file Fed return electronically as I have done in the past. Could use some help!!!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from turbotax very good and very professional very easy and fast
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great!!! Did taxes in under 4 hours! Intuitive and easy to understand
Date published: 2023-03-20
Rated 5 out of 5 by from Tax help I feel better now. She did an amazing job. Will always use Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy way to file tax returns! Very helpful tips and easy to calculate. Guided me easily through the process.
Date published: 2023-03-20
Rated 5 out of 5 by from Using Turbo Tax is easy I use the walk me through it method. I love this as it addresses every tax possibility for me. It is so easy and if I get interrupted I can just start where I left off. I love the review at the end to make sure all information I am reporting is accurate. I've been using this program for years now.
Date published: 2023-03-20
Rated 4 out of 5 by from Needs clarity on the 5 and 6-digit pins I tried to submit forms 7 times because of rejections for pins. Turbotax was never clear where the problem was. I think the program requires 2 pins: the 6-digit identity protection (which IRS apparently changes annually) and the 5-digit signature pin (which only the filer keeps and can be found on the worksheets if you keep them or have them stored in a safe place). I think, for joint filers, husband and wife can establish one that can be used by both. For the 6-digit identity protection pin, each must get his own from the IRS. Turbotax has some useless information on getting a CP10a from the IRS, but I believe you can just get it online. I am about to e-file for the 8th time. I am not sure this information, will work, if not I file by mail and lose the $25 I paid. I hope TurboTax will provide this, or a corrected version, next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Filing Made Easy It was easy to file my taxes by using the walk through process to insure nothing was missed.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 236