TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Self-Employed Reviews

Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.

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Rated 4 out of 5 by from Enjoy doing our taxes now. Very good program. Wish that they would ask for information for direct deposit of refund sooner in the program. Added this information when I did not need too (the question was asked just prior to efile)
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use, good help info I've been using TurboTax (and MacInTax before that) for as long as I can remember. It gets better every year! Besides the obvious "it's really easy to enter info", the things I like best are: - being able to flag an area and add notes - the availability of support from experts - I had a question about a specific error on a form in my state tax, and I easily found the explanation and solution in the online forum.
Date published: 2023-03-29
Rated 4 out of 5 by from Very easy to use. I called in to ask which product was appropriate (filling for a trust) and the person helping me was not able to tell me exactly. She said, I should answer some questions and that would give me the appropriate product. I looked it up on google, and turned out to be the business one.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tas is great I filled it out myself with your step by step instructions and it was very easy,
Date published: 2023-03-29
Rated 5 out of 5 by from i like turbo tax I used turbo tax to file my taxes. I would recommend turbo tax to my friends.
Date published: 2023-03-29
Rated 2 out of 5 by from Did not work with QBSE properly, charged twice Intuit as a company was difficult to deal with when it came to issues interrelating QBSE (a product they own) and TT when it came to payments. After 4 hours of dealing with customer service, with no ability to escalate, I paid (for a second time) the fees to file my taxes and now am forced to take them to court just so they can't do this to others.
Date published: 2023-03-29
Rated 5 out of 5 by from Makes doing your taxes simple. At least for me. No bugs as in the past. This year's filing was easy to do.
Date published: 2023-03-29
Rated 3 out of 5 by from web interface needs quality checks QR codes process is completely broken, both my son and myself were not able to get it to work - wasted lots of time - fix it!!!! The file photo upload displays empty content when asked to review, but when you go to update the date it suddenly displays. Fix it!!!
Date published: 2023-03-29
Rated 5 out of 5 by from Easy Using Turbo tax is nice and easy. It is easy to read and if you have questions, there is a nice side resource while working on it.
Date published: 2023-03-29
Rated 4 out of 5 by from TurboTax gets the job done It would be nice to have the words "Contribution", "Expense", "Deduction" or "Income" on each page of the Step by Step. For example: HSA pages should say "Contribution" or "Distribution" depending on which page I am on. Also when TurboTax gets updates, please include a description overview of what changed - You use to do that. Thank-you!
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 161
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Enjoy doing our taxes now. Very good program. Wish that they would ask for information for direct deposit of refund sooner in the program. Added this information when I did not need too (the question was asked just prior to efile)
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use, good help info I've been using TurboTax (and MacInTax before that) for as long as I can remember. It gets better every year! Besides the obvious "it's really easy to enter info", the things I like best are: - being able to flag an area and add notes - the availability of support from experts - I had a question about a specific error on a form in my state tax, and I easily found the explanation and solution in the online forum.
Date published: 2023-03-29
Rated 4 out of 5 by from Very easy to use. I called in to ask which product was appropriate (filling for a trust) and the person helping me was not able to tell me exactly. She said, I should answer some questions and that would give me the appropriate product. I looked it up on google, and turned out to be the business one.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tas is great I filled it out myself with your step by step instructions and it was very easy,
Date published: 2023-03-29
Rated 5 out of 5 by from i like turbo tax I used turbo tax to file my taxes. I would recommend turbo tax to my friends.
Date published: 2023-03-29
Rated 2 out of 5 by from Did not work with QBSE properly, charged twice Intuit as a company was difficult to deal with when it came to issues interrelating QBSE (a product they own) and TT when it came to payments. After 4 hours of dealing with customer service, with no ability to escalate, I paid (for a second time) the fees to file my taxes and now am forced to take them to court just so they can't do this to others.
Date published: 2023-03-29
Rated 5 out of 5 by from Makes doing your taxes simple. At least for me. No bugs as in the past. This year's filing was easy to do.
Date published: 2023-03-29
Rated 3 out of 5 by from web interface needs quality checks QR codes process is completely broken, both my son and myself were not able to get it to work - wasted lots of time - fix it!!!! The file photo upload displays empty content when asked to review, but when you go to update the date it suddenly displays. Fix it!!!
Date published: 2023-03-29
Rated 5 out of 5 by from Easy Using Turbo tax is nice and easy. It is easy to read and if you have questions, there is a nice side resource while working on it.
Date published: 2023-03-29
Rated 4 out of 5 by from TurboTax gets the job done It would be nice to have the words "Contribution", "Expense", "Deduction" or "Income" on each page of the Step by Step. For example: HSA pages should say "Contribution" or "Distribution" depending on which page I am on. Also when TurboTax gets updates, please include a description overview of what changed - You use to do that. Thank-you!
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 161