TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

Read unbiased reviews from real TurboTax Live Assisted Premium customers. Get expert help
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Rated 1 out of 5 by from Turbo Tax Business not useful for a Trust Turbo Tax Business is not useful for doing a Trust filing. It is a large download so is unstable and un-useable much of the time. I got to one spot where it required me to insert the information for a print out rather than it walking me through each step. It has error notes but they are not always helpful. One says that the amount is wrong--how to fix it? I don't have a clue. This was a total waste of money for me. I still like Turbo Tax for home filing.
Date published: 2023-03-30
Rated 5 out of 5 by from Great Work Terrific work gaLIURGporjgrjgoJRG[oRG[OG[oRG[oIGr[oIGr[
Date published: 2023-03-30
Rated 5 out of 5 by from Better user interface than HR Block My husband and I have been using HR Block for years, but it was always such a struggle, and so so confusing. It felt like they used tax and legal jargon a lot. So we tried TurboTax this year and it was way better. It even feels a little like a game! But this is coming from someone who kinda likes forms, so take that with a grain of salt.
Date published: 2023-03-30
Rated 2 out of 5 by from It was a frustration experience. Your forms do not include fellowship income as a option, leaving the user to struggle to locate the entry point.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax is a great program! Sometimes a little difficult to follow; but overall, a good program.
Date published: 2023-03-30
Rated 4 out of 5 by from Great way to file taxes Excellent program to file taxes and less expensive than having someone else prepare them.
Date published: 2023-03-30
Rated 5 out of 5 by from turbo tax was amazing He was quick and easy, he helped me understood area where i was confused and just was exceptional helper. couldn't do it without him
Date published: 2023-03-30
Rated 5 out of 5 by from good This service is great easy to use and friendly help
Date published: 2023-03-30
Rated 5 out of 5 by from Takes the stress out of filing taxes I've been using TurboTax for years. Each year it is quick and easy to file my taxes and I'm confident that I am getting the most out of my refund. By answering simple questions TurboTax gets all the information they need to ensure that my tax return is complete, accurate, and that I get every dollar I am entitled to.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to do with explanations The most simple turbo tax plan is great! I used it for stocks/investments, retirement, W-2s, and more. It takes you step by step, literally!! If you don't know how to find something or what the questions means, there's usually a hyperlink to press so it explains it off to the side. VERY HELPFULL! I've been doing turbo tax for myself and parents for over 5 years. Highly recommend. And repeat customers usually get some sort of discount for future years.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 96
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax Business not useful for a Trust Turbo Tax Business is not useful for doing a Trust filing. It is a large download so is unstable and un-useable much of the time. I got to one spot where it required me to insert the information for a print out rather than it walking me through each step. It has error notes but they are not always helpful. One says that the amount is wrong--how to fix it? I don't have a clue. This was a total waste of money for me. I still like Turbo Tax for home filing.
Date published: 2023-03-30
Rated 5 out of 5 by from Great Work Terrific work gaLIURGporjgrjgoJRG[oRG[OG[oRG[oIGr[oIGr[
Date published: 2023-03-30
Rated 5 out of 5 by from Better user interface than HR Block My husband and I have been using HR Block for years, but it was always such a struggle, and so so confusing. It felt like they used tax and legal jargon a lot. So we tried TurboTax this year and it was way better. It even feels a little like a game! But this is coming from someone who kinda likes forms, so take that with a grain of salt.
Date published: 2023-03-30
Rated 2 out of 5 by from It was a frustration experience. Your forms do not include fellowship income as a option, leaving the user to struggle to locate the entry point.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax is a great program! Sometimes a little difficult to follow; but overall, a good program.
Date published: 2023-03-30
Rated 4 out of 5 by from Great way to file taxes Excellent program to file taxes and less expensive than having someone else prepare them.
Date published: 2023-03-30
Rated 5 out of 5 by from turbo tax was amazing He was quick and easy, he helped me understood area where i was confused and just was exceptional helper. couldn't do it without him
Date published: 2023-03-30
Rated 5 out of 5 by from good This service is great easy to use and friendly help
Date published: 2023-03-30
Rated 5 out of 5 by from Takes the stress out of filing taxes I've been using TurboTax for years. Each year it is quick and easy to file my taxes and I'm confident that I am getting the most out of my refund. By answering simple questions TurboTax gets all the information they need to ensure that my tax return is complete, accurate, and that I get every dollar I am entitled to.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to do with explanations The most simple turbo tax plan is great! I used it for stocks/investments, retirement, W-2s, and more. It takes you step by step, literally!! If you don't know how to find something or what the questions means, there's usually a hyperlink to press so it explains it off to the side. VERY HELPFULL! I've been doing turbo tax for myself and parents for over 5 years. Highly recommend. And repeat customers usually get some sort of discount for future years.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 96