TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from So easy and fast Easy and fast to complete. Great step by step and break down of instructions
Date published: 2023-03-20
Rated 5 out of 5 by from Couldn't have done them without TurboTax Have used TurboTax for years and have always found the process efficient and straight-forward. This new on-line version is marvelous. So simple it's scary.
Date published: 2023-03-20
Rated 3 out of 5 by from Pricey and had to look up some IRS tax code I've used TurboTax for many years. I am a dedicated customer but the price of the products continues to increase each year. I used the TurboTax premium because I have a small beauty business and need to file a Schedule C. To get more tax assistance, I would have had to pay more so it was just as easy to look up the IRS tax code myself on some line items in lieu of paying more to TurboTax. With being a customer this long, why don't they give me some extra assistance for free?!?
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is perfect Tax preperation for dummies is the only way I can put it. Use the tutorial input, cant go wrong.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is the Best Bar None This is the second time I opted for the Live Assisted Premier option and I am so glad I did. I will always use it for my future returns too. The CPA that assisted me was so awesome! She was so professional, friendly, courteous and most of all so knowledgeable about taxes. She guided me step by step through my entire tax return to include the e-filing part. She saved me so much time and effort. There were amounts on some tax forms I did not know where or how to enter and other amounts for my crypto that I did not receive any tax documents for that I would not have known where or how to enter either. She was so patient too and allowed me the time I needed to look up tax information for my brokerage accounts as well as dates connected with buying and selling crypto and those amounts. She even instructed me on how to successfully use Airdrop to upload a tax document to her so she could review it. I could not be more pleased with the Turbo Tax CPA that worked with me in helping me prepare and submit my tax return. As I'm finishing up this review I just received an email confirmation that the IRS accepted my return. How cool is that!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo Tax makes taxes so much easier for someone like me! I love the little notes and explanations that are available when I don't understand something or have a hard time remembering where I can find the specific information on my W-2's. Thank You for always being so helpful and easy to TurboTax!
Date published: 2023-03-20
Rated 3 out of 5 by from Experts help a great deal, if I had to do it alone The expert was great but the software was not 100%
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is good to follow Some problems with update software for unavailable update of 1099-R
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax is ok. It use to be easier to use TurboTax in prior years. I had trouble loading the disc with the program on to my computer. I purchased the disc from OfficeMax.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax Business is a very strong program I have used the personal/business software for several years. During 2022 I formed an LLC with a partner and needed the additional tax prep software for the LLC filing. TurboTax Business strongly resembles the personal software in the sections and guided approach. Areas which could use improvement: more definitions of the tax or investment-specific terms. During final review I found two sections that needed updating and the software did not offer the detail needed to make informed decisions. I did find the information on an internet search and the finalized return was posted successfully and quickly.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 329
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy and fast Easy and fast to complete. Great step by step and break down of instructions
Date published: 2023-03-20
Rated 5 out of 5 by from Couldn't have done them without TurboTax Have used TurboTax for years and have always found the process efficient and straight-forward. This new on-line version is marvelous. So simple it's scary.
Date published: 2023-03-20
Rated 3 out of 5 by from Pricey and had to look up some IRS tax code I've used TurboTax for many years. I am a dedicated customer but the price of the products continues to increase each year. I used the TurboTax premium because I have a small beauty business and need to file a Schedule C. To get more tax assistance, I would have had to pay more so it was just as easy to look up the IRS tax code myself on some line items in lieu of paying more to TurboTax. With being a customer this long, why don't they give me some extra assistance for free?!?
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is perfect Tax preperation for dummies is the only way I can put it. Use the tutorial input, cant go wrong.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is the Best Bar None This is the second time I opted for the Live Assisted Premier option and I am so glad I did. I will always use it for my future returns too. The CPA that assisted me was so awesome! She was so professional, friendly, courteous and most of all so knowledgeable about taxes. She guided me step by step through my entire tax return to include the e-filing part. She saved me so much time and effort. There were amounts on some tax forms I did not know where or how to enter and other amounts for my crypto that I did not receive any tax documents for that I would not have known where or how to enter either. She was so patient too and allowed me the time I needed to look up tax information for my brokerage accounts as well as dates connected with buying and selling crypto and those amounts. She even instructed me on how to successfully use Airdrop to upload a tax document to her so she could review it. I could not be more pleased with the Turbo Tax CPA that worked with me in helping me prepare and submit my tax return. As I'm finishing up this review I just received an email confirmation that the IRS accepted my return. How cool is that!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo Tax makes taxes so much easier for someone like me! I love the little notes and explanations that are available when I don't understand something or have a hard time remembering where I can find the specific information on my W-2's. Thank You for always being so helpful and easy to TurboTax!
Date published: 2023-03-20
Rated 3 out of 5 by from Experts help a great deal, if I had to do it alone The expert was great but the software was not 100%
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is good to follow Some problems with update software for unavailable update of 1099-R
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax is ok. It use to be easier to use TurboTax in prior years. I had trouble loading the disc with the program on to my computer. I purchased the disc from OfficeMax.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax Business is a very strong program I have used the personal/business software for several years. During 2022 I formed an LLC with a partner and needed the additional tax prep software for the LLC filing. TurboTax Business strongly resembles the personal software in the sections and guided approach. Areas which could use improvement: more definitions of the tax or investment-specific terms. During final review I found two sections that needed updating and the software did not offer the detail needed to make informed decisions. I did find the information on an internet search and the finalized return was posted successfully and quickly.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 329