TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Premium Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Not happpy from
Process is simple. But assistant is non-existent
Your help is very hard to navigate and use. I used the most expensive application and still need to communicate with robot. Numerous inputs and NO answer. I have used you for many years and this year just put me over the top. I may go to paper again. You are very expensive to use and not much supplied for the $.
Date published: 2023-03-25
Rated 5 out of 5 by
n2585722 from
Great experience
It was guided so that makes it more simple to add all the information to the return.
Date published: 2023-03-25
Rated 5 out of 5 by
Brent1964 from
Simple? You betcha
Guides you step by step through the ENTIRE process. I suffered a brain injury in 08/1988 so I appreciate being guided
Date published: 2023-03-25
Rated 3 out of 5 by
Livsg from
Turbo Tax
It's easy to use but the price has been going up to file.
Date published: 2023-03-25
Rated 5 out of 5 by
Jason3033 from
Difficult return reliable help
After leaving a company after 19 years and liquidating all stocks and retirement plans, I dreaded sitting hours over multiple days with a CPA or in a tax office with someone that had a few weeks of training. Thankfully with the in depth questions, the ability to upload photos, and chat options, I was able to complete both federal and state taxes with confidence.
Date published: 2023-03-25
Rated 4 out of 5 by
Joe PP from
Mostly Helpful
The form is good for an outline and making it easy to file whats needed. Would be nice if you could say what forms you have and it tells you if they are needed.
Date published: 2023-03-25
Rated 5 out of 5 by
HawkWis from
Best Year Every
Upgraded to include a review with a live tax professional Worked great as I had a bunch of moving parts this year. Love being a return customer as it remembers all my stuff from previous years and makes comparisons. Been a big fan for years.
Date published: 2023-03-25
Rated 5 out of 5 by
TM199112345 from
GREAT
EASY, WE USE IT EVERY YEAR. WE WILL BE BACK NEXT YEAR.
Date published: 2023-03-25
Rated 5 out of 5 by
Myranda0789 from
Amazing
First year owning a small business and the way Turbo Tax walked me through everything filing was easy!
Date published: 2023-03-25
Rated 5 out of 5 by
3Gis3G from
Worth It!
Felt TurboTax is very good and the instructions clear.
All TurboTax® Offerings Reviews - Page 320
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Not happpy from
Process is simple. But assistant is non-existent
Your help is very hard to navigate and use. I used the most expensive application and still need to communicate with robot. Numerous inputs and NO answer. I have used you for many years and this year just put me over the top. I may go to paper again. You are very expensive to use and not much supplied for the $.
Date published: 2023-03-25
Rated 5 out of 5 by
n2585722 from
Great experience
It was guided so that makes it more simple to add all the information to the return.
Date published: 2023-03-25
Rated 5 out of 5 by
Brent1964 from
Simple? You betcha
Guides you step by step through the ENTIRE process. I suffered a brain injury in 08/1988 so I appreciate being guided
Date published: 2023-03-25
Rated 3 out of 5 by
Livsg from
Turbo Tax
It's easy to use but the price has been going up to file.
Date published: 2023-03-25
Rated 5 out of 5 by
Jason3033 from
Difficult return reliable help
After leaving a company after 19 years and liquidating all stocks and retirement plans, I dreaded sitting hours over multiple days with a CPA or in a tax office with someone that had a few weeks of training. Thankfully with the in depth questions, the ability to upload photos, and chat options, I was able to complete both federal and state taxes with confidence.
Date published: 2023-03-25
Rated 4 out of 5 by
Joe PP from
Mostly Helpful
The form is good for an outline and making it easy to file whats needed. Would be nice if you could say what forms you have and it tells you if they are needed.
Date published: 2023-03-25
Rated 5 out of 5 by
HawkWis from
Best Year Every
Upgraded to include a review with a live tax professional Worked great as I had a bunch of moving parts this year. Love being a return customer as it remembers all my stuff from previous years and makes comparisons. Been a big fan for years.
Date published: 2023-03-25
Rated 5 out of 5 by
TM199112345 from
GREAT
EASY, WE USE IT EVERY YEAR. WE WILL BE BACK NEXT YEAR.
Date published: 2023-03-25
Rated 5 out of 5 by
Myranda0789 from
Amazing
First year owning a small business and the way Turbo Tax walked me through everything filing was easy!
Date published: 2023-03-25
Rated 5 out of 5 by
3Gis3G from
Worth It!
Felt TurboTax is very good and the instructions clear.
All TurboTax® Offerings Reviews - Page 320
Date published: 2023-03-25