Read unbiased reviews from real TurboTax Live Assisted Premium customers. Get expert help as you go whether you're self-employed, an independent contractor, or investor.
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
cointrapper from
turbotax - most expensive optioni'm not impressed..they just happen to be the most convenient of either option.
Date published: 2023-04-01
Rated 5 out of 5 by
Rimt from
It’s a great programI started to use them then I found my answer in the letter that was sent to me. But they were fast to respond to y questions
Date published: 2023-04-01
Rated 3 out of 5 by
ContinuousUser from
Should do more for the moneyI use Turbotax year after year. Yet I have to re-enter information it should already have, or go back to look up information in order to re-enter it on a different page. Considering how much it costs, I expect it to minimize my effort. No improvement over last year.
Date published: 2023-04-01
Rated 5 out of 5 by
GoldingGirl from
Turbo Tax is so EASY!!!It is so easy to use. You can ask questions and get help whenever you need it!
Date published: 2023-04-01
Rated 5 out of 5 by
This Process from
Great ExperienceSimple and easy process. Simple and easy process. Simple and easy process.
Date published: 2023-04-01
Rated 3 out of 5 by
Dennis5062 from
disappointedSecond time that I have had problems when I have tried to file my taxes. In both instances I could not download the updates before filing. Spent nearly 40 minutes with your technician uninstalling and reinstalling the program. Detracts from the easy tax prep image.
Date published: 2023-04-01
Rated 2 out of 5 by
BP from KY from
Support is very unreliableTurbo tax can't keep up with tax law so constantly red flags items that have to be addressed outside the software.
Date published: 2023-04-01
Rated 5 out of 5 by
RACHAB from
AWESOMESave so much money on tax prep costs by using turbo tax!
Date published: 2023-04-01
Rated 3 out of 5 by
Sun123 from
Very confusing languageIt used to be easier to file your deductions. Lots of confusing scenarios.
Date published: 2023-04-01
Rated 5 out of 5 by
Trassy from
TurboTaxisawesomeUser friendly and I liked the way you verify information
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
cointrapper from
turbotax - most expensive optioni'm not impressed..they just happen to be the most convenient of either option.
Date published: 2023-04-01
Rated 5 out of 5 by
Rimt from
It’s a great programI started to use them then I found my answer in the letter that was sent to me. But they were fast to respond to y questions
Date published: 2023-04-01
Rated 3 out of 5 by
ContinuousUser from
Should do more for the moneyI use Turbotax year after year. Yet I have to re-enter information it should already have, or go back to look up information in order to re-enter it on a different page. Considering how much it costs, I expect it to minimize my effort. No improvement over last year.
Date published: 2023-04-01
Rated 5 out of 5 by
GoldingGirl from
Turbo Tax is so EASY!!!It is so easy to use. You can ask questions and get help whenever you need it!
Date published: 2023-04-01
Rated 5 out of 5 by
This Process from
Great ExperienceSimple and easy process. Simple and easy process. Simple and easy process.
Date published: 2023-04-01
Rated 3 out of 5 by
Dennis5062 from
disappointedSecond time that I have had problems when I have tried to file my taxes. In both instances I could not download the updates before filing. Spent nearly 40 minutes with your technician uninstalling and reinstalling the program. Detracts from the easy tax prep image.
Date published: 2023-04-01
Rated 2 out of 5 by
BP from KY from
Support is very unreliableTurbo tax can't keep up with tax law so constantly red flags items that have to be addressed outside the software.
Date published: 2023-04-01
Rated 5 out of 5 by
RACHAB from
AWESOMESave so much money on tax prep costs by using turbo tax!
Date published: 2023-04-01
Rated 3 out of 5 by
Sun123 from
Very confusing languageIt used to be easier to file your deductions. Lots of confusing scenarios.
Date published: 2023-04-01
Rated 5 out of 5 by
Trassy from
TurboTaxisawesomeUser friendly and I liked the way you verify information