TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

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Rated 5 out of 5 by from beatiful the best thing going on for taxes if you want to do it yourself
Date published: 2023-03-26
Rated 4 out of 5 by from TurboTax is good, but needs improvement Have used it for many years. I almost switched this year because the cost is getting steep at nearly $200. I hate the nag screens trying to get me to spend more. Every year it asks for info that it should have from prior years like after indicating current year 529 contributions it asks how much total contributed, then it shows each years contribution. Why can't you just sum this up and not ask? Why when doing state do I have to sum up numbers from prior year which I do every year with TurboTax?
Date published: 2023-03-26
Rated 5 out of 5 by from Awesome Quick and simple. Didn't take up to 30 minutes to complete.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use Save time doing it yourself. Simple, quick, done..
Date published: 2023-03-26
Rated 4 out of 5 by from Very good - not cheap Depending on how complex your return is - TurboTax is adequate for most folks - but you do pay for that ! Considerably more economical than a CPA though!!
Date published: 2023-03-26
Rated 5 out of 5 by from I love Turbo Tax Use Turbo Tax every year! They make it so simple to file jointly when my wife is self employed.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax Is Awesome My Support, Lisa, was Super Helpful...she definitely gets a 10
Date published: 2023-03-26
Rated 5 out of 5 by from Great experience Needed live chat assistance while filing my taxes. Rep was quick, thorough, and friendly. Highly recommend!
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is Awesome! Using TurboTax is always a great experience. It's user-friendly and offers cost-effective plans.
Date published: 2023-03-26
Rated 1 out of 5 by from Hidden Fees and Wrong Estimate I was told that I needed to upgrade to the Premium version of turbo tax to finish filing. The estimated cost was 119. I thought fine becuase the difference between the return and the cost of the program was ok. Then when it came down to paying the price nearly doubled! I understand that it was an estimate but to be off by nearly 100 percent?!?! That is unacceptable. Next year I will be filing with another company.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from beatiful the best thing going on for taxes if you want to do it yourself
Date published: 2023-03-26
Rated 4 out of 5 by from TurboTax is good, but needs improvement Have used it for many years. I almost switched this year because the cost is getting steep at nearly $200. I hate the nag screens trying to get me to spend more. Every year it asks for info that it should have from prior years like after indicating current year 529 contributions it asks how much total contributed, then it shows each years contribution. Why can't you just sum this up and not ask? Why when doing state do I have to sum up numbers from prior year which I do every year with TurboTax?
Date published: 2023-03-26
Rated 5 out of 5 by from Awesome Quick and simple. Didn't take up to 30 minutes to complete.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use Save time doing it yourself. Simple, quick, done..
Date published: 2023-03-26
Rated 4 out of 5 by from Very good - not cheap Depending on how complex your return is - TurboTax is adequate for most folks - but you do pay for that ! Considerably more economical than a CPA though!!
Date published: 2023-03-26
Rated 5 out of 5 by from I love Turbo Tax Use Turbo Tax every year! They make it so simple to file jointly when my wife is self employed.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax Is Awesome My Support, Lisa, was Super Helpful...she definitely gets a 10
Date published: 2023-03-26
Rated 5 out of 5 by from Great experience Needed live chat assistance while filing my taxes. Rep was quick, thorough, and friendly. Highly recommend!
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is Awesome! Using TurboTax is always a great experience. It's user-friendly and offers cost-effective plans.
Date published: 2023-03-26
Rated 1 out of 5 by from Hidden Fees and Wrong Estimate I was told that I needed to upgrade to the Premium version of turbo tax to finish filing. The estimated cost was 119. I thought fine becuase the difference between the return and the cost of the program was ok. Then when it came down to paying the price nearly doubled! I understand that it was an estimate but to be off by nearly 100 percent?!?! That is unacceptable. Next year I will be filing with another company.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 304