TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Premium Reviews
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Rated 5 out of 5 by
Chawrlee from
beatiful
the best thing going on for taxes if you want to do it yourself
Date published: 2023-03-26
Rated 4 out of 5 by
TroyCo from
TurboTax is good, but needs improvement
Have used it for many years. I almost switched this year because the cost is getting steep at nearly $200. I hate the nag screens trying to get me to spend more. Every year it asks for info that it should have from prior years like after indicating current year 529 contributions it asks how much total contributed, then it shows each years contribution. Why can't you just sum this up and not ask? Why when doing state do I have to sum up numbers from prior year which I do every year with TurboTax?
Date published: 2023-03-26
Rated 5 out of 5 by
kenerotil from
Awesome
Quick and simple. Didn't take up to 30 minutes to complete.
Date published: 2023-03-26
Rated 5 out of 5 by
GGolfer from
Easy to use
Save time doing it yourself. Simple, quick, done..
Date published: 2023-03-26
Rated 4 out of 5 by
IrishFux from
Very good - not cheap
Depending on how complex your return is - TurboTax is adequate for most folks - but you do pay for that ! Considerably more economical than a CPA though!!
Date published: 2023-03-26
Rated 5 out of 5 by
Steve 16 from
I love Turbo Tax
Use Turbo Tax every year! They make it so simple to file jointly when my wife is self employed.
Date published: 2023-03-26
Rated 5 out of 5 by
ScottandFifi from
Turbo Tax Is Awesome
My Support, Lisa, was Super Helpful...she definitely gets a 10
Date published: 2023-03-26
Rated 5 out of 5 by
BoydV23 from
Great experience
Needed live chat assistance while filing my taxes. Rep was quick, thorough, and friendly. Highly recommend!
Date published: 2023-03-26
Rated 4 out of 5 by
Lady Z from
Turbo Tax is Awesome!
Using TurboTax is always a great experience. It's user-friendly and offers cost-effective plans.
Date published: 2023-03-26
Rated 1 out of 5 by
Mark Reaves from
Hidden Fees and Wrong Estimate
I was told that I needed to upgrade to the Premium version of turbo tax to finish filing. The estimated cost was 119. I thought fine becuase the difference between the return and the cost of the program was ok. Then when it came down to paying the price nearly doubled! I understand that it was an estimate but to be off by nearly 100 percent?!?! That is unacceptable. Next year I will be filing with another company.
All TurboTax® Offerings Reviews - Page 304
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Chawrlee from
beatiful
the best thing going on for taxes if you want to do it yourself
Date published: 2023-03-26
Rated 4 out of 5 by
TroyCo from
TurboTax is good, but needs improvement
Have used it for many years. I almost switched this year because the cost is getting steep at nearly $200. I hate the nag screens trying to get me to spend more. Every year it asks for info that it should have from prior years like after indicating current year 529 contributions it asks how much total contributed, then it shows each years contribution. Why can't you just sum this up and not ask? Why when doing state do I have to sum up numbers from prior year which I do every year with TurboTax?
Date published: 2023-03-26
Rated 5 out of 5 by
kenerotil from
Awesome
Quick and simple. Didn't take up to 30 minutes to complete.
Date published: 2023-03-26
Rated 5 out of 5 by
GGolfer from
Easy to use
Save time doing it yourself. Simple, quick, done..
Date published: 2023-03-26
Rated 4 out of 5 by
IrishFux from
Very good - not cheap
Depending on how complex your return is - TurboTax is adequate for most folks - but you do pay for that ! Considerably more economical than a CPA though!!
Date published: 2023-03-26
Rated 5 out of 5 by
Steve 16 from
I love Turbo Tax
Use Turbo Tax every year! They make it so simple to file jointly when my wife is self employed.
Date published: 2023-03-26
Rated 5 out of 5 by
ScottandFifi from
Turbo Tax Is Awesome
My Support, Lisa, was Super Helpful...she definitely gets a 10
Date published: 2023-03-26
Rated 5 out of 5 by
BoydV23 from
Great experience
Needed live chat assistance while filing my taxes. Rep was quick, thorough, and friendly. Highly recommend!
Date published: 2023-03-26
Rated 4 out of 5 by
Lady Z from
Turbo Tax is Awesome!
Using TurboTax is always a great experience. It's user-friendly and offers cost-effective plans.
Date published: 2023-03-26
Rated 1 out of 5 by
Mark Reaves from
Hidden Fees and Wrong Estimate
I was told that I needed to upgrade to the Premium version of turbo tax to finish filing. The estimated cost was 119. I thought fine becuase the difference between the return and the cost of the program was ok. Then when it came down to paying the price nearly doubled! I understand that it was an estimate but to be off by nearly 100 percent?!?! That is unacceptable. Next year I will be filing with another company.
All TurboTax® Offerings Reviews - Page 304
Date published: 2023-03-26