TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

Read unbiased reviews from real TurboTax Live Assisted Premium customers. Get expert help
as you go whether you're self-employed, an independent contractor, or investor.

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Rated 5 out of 5 by from Turbo Tax was wonderful. This was our first time filing. It was way easier than I anticipated. We will be using Turbo again. THANK YOU TURBOTAX!!!
Date published: 2023-03-29
Rated 5 out of 5 by from Fantastically Easy!! The User interface is extreemly user friendly! It is quicker and easier thank any other I have used. Plus because of how user friendly every step is, I was able to get the most money back!!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax is easy to use with step by step guidance and professional support all the way.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is awesome U are very helpful filling taxes and I love how fast I get them back
Date published: 2023-03-29
Rated 4 out of 5 by from TurboTac Business-Good First time filing business taxes for startup business. Pretty self-explanatory. Would like to see livechat similar to Turbo Tax personal software
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax Live Assistance was very helpful The agent was helpful with navigating me through the literature so I was able to obtain the information that I needed.
Date published: 2023-03-29
Rated 5 out of 5 by from East to use. The only problem I have is with RMD. We get pensions every month and I never know what to enter for RMD. It is always an issue.
Date published: 2023-03-29
Rated 4 out of 5 by from Great Service Great service and easy to use. I have used them for several years because of it.
Date published: 2023-03-29
Rated 4 out of 5 by from Makes it so much easier I've used TurboTax for many years. This is the first time I've had some issues; but the live chat was very helpful in resolving them.
Date published: 2023-03-29
Rated 2 out of 5 by from Watch what you click $205 for filing? That's ridiculous. I filed a 1040 with limited deductions (nothing crazy) and a basic state file. I used live help the prior year, and what do you know? Turbo tax says it always defaulted to the previous version used. I don't believe it. That's never happened before. Turbo tax also needs to cut down on the number of times you ask people to upgrade too.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 274
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was wonderful. This was our first time filing. It was way easier than I anticipated. We will be using Turbo again. THANK YOU TURBOTAX!!!
Date published: 2023-03-29
Rated 5 out of 5 by from Fantastically Easy!! The User interface is extreemly user friendly! It is quicker and easier thank any other I have used. Plus because of how user friendly every step is, I was able to get the most money back!!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax is easy to use with step by step guidance and professional support all the way.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is awesome U are very helpful filling taxes and I love how fast I get them back
Date published: 2023-03-29
Rated 4 out of 5 by from TurboTac Business-Good First time filing business taxes for startup business. Pretty self-explanatory. Would like to see livechat similar to Turbo Tax personal software
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax Live Assistance was very helpful The agent was helpful with navigating me through the literature so I was able to obtain the information that I needed.
Date published: 2023-03-29
Rated 5 out of 5 by from East to use. The only problem I have is with RMD. We get pensions every month and I never know what to enter for RMD. It is always an issue.
Date published: 2023-03-29
Rated 4 out of 5 by from Great Service Great service and easy to use. I have used them for several years because of it.
Date published: 2023-03-29
Rated 4 out of 5 by from Makes it so much easier I've used TurboTax for many years. This is the first time I've had some issues; but the live chat was very helpful in resolving them.
Date published: 2023-03-29
Rated 2 out of 5 by from Watch what you click $205 for filing? That's ridiculous. I filed a 1040 with limited deductions (nothing crazy) and a basic state file. I used live help the prior year, and what do you know? Turbo tax says it always defaulted to the previous version used. I don't believe it. That's never happened before. Turbo tax also needs to cut down on the number of times you ask people to upgrade too.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 274