TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

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Rated 2 out of 5 by from was hard to use I tried to get out of the "premium" edition because I didn't want it. The software wouldn't allow me to go "back" and not use it. I called their customer service and was on the phone with them for more than thirty minutes!!! they finally told me that they had fixed it and that I would not be charged, but I haven't seen where there has been a deduction for it! I may have to contest the charge!!
Date published: 2023-03-18
Rated 3 out of 5 by from Easy but Expensive I have been using TurboTax since I've started doing my own taxes as a teenager. It's easy to use and they help you understand each process. However, as I have gotten older they have been charging more and more to file my taxes.
Date published: 2023-03-18
Rated 5 out of 5 by from Fast and Easy Quick, Easy, and Simplified! It almost seems too easy! thanks Turbo!
Date published: 2023-03-18
Rated 5 out of 5 by from Awsome she was so helpful and patient with me . Very knowledgeable
Date published: 2023-03-18
Rated 5 out of 5 by from Very Useful Tool TurboTax gives filers the chance to resolve targeted federal and state issues with experts!
Date published: 2023-03-18
Rated 5 out of 5 by from Great It is easy to use and accurate. I love TurboTax! I will recommend it to all my friends!
Date published: 2023-03-18
Rated 5 out of 5 by from Super Easy Easy to use. Made it simple to file. Will use again.
Date published: 2023-03-18
Rated 5 out of 5 by from Very easy Turbo Tax is very easy to use. I have been using it for many years.
Date published: 2023-03-18
Rated 1 out of 5 by from Poor Completely incompetent. I used Turbo Tax last year and it is asking me where I did my taxes last year. I have resubmitted my taxes 4 or 5 times today. You are saying I have the wrong AGI. Well, I don't. That number I'm using is on my 2021 tax return. Why am I paying you to mess up my taxes?
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax Made Me Feel Accomplished I enjoyed getting to learn more about my taxes and doing them was helpful.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 255
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from was hard to use I tried to get out of the "premium" edition because I didn't want it. The software wouldn't allow me to go "back" and not use it. I called their customer service and was on the phone with them for more than thirty minutes!!! they finally told me that they had fixed it and that I would not be charged, but I haven't seen where there has been a deduction for it! I may have to contest the charge!!
Date published: 2023-03-18
Rated 3 out of 5 by from Easy but Expensive I have been using TurboTax since I've started doing my own taxes as a teenager. It's easy to use and they help you understand each process. However, as I have gotten older they have been charging more and more to file my taxes.
Date published: 2023-03-18
Rated 5 out of 5 by from Fast and Easy Quick, Easy, and Simplified! It almost seems too easy! thanks Turbo!
Date published: 2023-03-18
Rated 5 out of 5 by from Awsome she was so helpful and patient with me . Very knowledgeable
Date published: 2023-03-18
Rated 5 out of 5 by from Very Useful Tool TurboTax gives filers the chance to resolve targeted federal and state issues with experts!
Date published: 2023-03-18
Rated 5 out of 5 by from Great It is easy to use and accurate. I love TurboTax! I will recommend it to all my friends!
Date published: 2023-03-18
Rated 5 out of 5 by from Super Easy Easy to use. Made it simple to file. Will use again.
Date published: 2023-03-18
Rated 5 out of 5 by from Very easy Turbo Tax is very easy to use. I have been using it for many years.
Date published: 2023-03-18
Rated 1 out of 5 by from Poor Completely incompetent. I used Turbo Tax last year and it is asking me where I did my taxes last year. I have resubmitted my taxes 4 or 5 times today. You are saying I have the wrong AGI. Well, I don't. That number I'm using is on my 2021 tax return. Why am I paying you to mess up my taxes?
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax Made Me Feel Accomplished I enjoyed getting to learn more about my taxes and doing them was helpful.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 255