TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Premium Reviews
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Rated 5 out of 5 by
Ms DB from
Turbo Tax was very easy to work with.
Being that it was my first time using Turbo tax, I would truly recommend it to anyone if they want to do their own taxes.
Date published: 2023-03-28
Rated 5 out of 5 by
Tax Hunter from
Excellent service
TurboTax is excellent and had amazing service completing my return,
Date published: 2023-03-28
Rated 5 out of 5 by
blnason5093 from
Turbo Tax was really easy to understand!
I was skeptical but it turned out great! I didn't think I was smart enough but it was easy to understand!
Date published: 2023-03-28
Rated 4 out of 5 by
Maxdjy63 from
TurboTax was great
Turbo Tax was very easy to use. With the search option I was able to locate the place where I was to enter my Social Security Benefits. The only thing that I did not like was having to pay to speak to someone, I feel there should be a person that you can chat with to have some questions answered without having to pay for it.
Date published: 2023-03-28
Rated 4 out of 5 by
MsWeezyP from
Helpful but use with caution
Very good experience. It was helpful to scan in documents and have them populate the necessary fields automatically. However, I don't appreciate all of the hidden fees. If you don't review and pay attention carefully you might accidentally sign up or pay for something you did not intend to.
Date published: 2023-03-28
Rated 3 out of 5 by
JPKCR from
Doesn't seem as customer centric as the past
Generally acceptable, but for a multi-year customer I am annoyed by the pop-ups to upgrade, etc. Also, had trouble with connection to financial institutions and payment with VPN connected.
Date published: 2023-03-28
Rated 4 out of 5 by
null from
TurboTax needs a few more guardrails
I created a federal tax return and a IL state tax return filing MFS but did not file the return, but did provide my credit card for the TurboTax payment. My wife and I decided to change our return to MFJ, but TT would not let me delete the IL state return because your system showed it has having been registered. This created all sorts of problems for us.
Date published: 2023-03-28
Rated 1 out of 5 by
Cole03 from
Unexpected fees
I was under the impression that Turbo Tax was free, but I guess I must have clicked something and I got a $200+ charge at the end of my filing that I couldn't go back and undo...my fault I guess in the end, but a little dishonest.
Date published: 2023-03-28
Rated 5 out of 5 by
Elizabeth MH from
TurboTax filing is so easy and fast
I love TurboTax, and I use it year after year. It is SO easy to use, and I feel confident that everything I need has been covered in their steps.
Date published: 2023-03-28
Rated 5 out of 5 by
Awesome121 from
Awesome
Awesome Snsjsjjjjjjjjjjjjjjjjjsushdhdhjdydhdhhdhsjd
All TurboTax® Offerings Reviews - Page 247
Date published: 2023-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ms DB from
Turbo Tax was very easy to work with.
Being that it was my first time using Turbo tax, I would truly recommend it to anyone if they want to do their own taxes.
Date published: 2023-03-28
Rated 5 out of 5 by
Tax Hunter from
Excellent service
TurboTax is excellent and had amazing service completing my return,
Date published: 2023-03-28
Rated 5 out of 5 by
blnason5093 from
Turbo Tax was really easy to understand!
I was skeptical but it turned out great! I didn't think I was smart enough but it was easy to understand!
Date published: 2023-03-28
Rated 4 out of 5 by
Maxdjy63 from
TurboTax was great
Turbo Tax was very easy to use. With the search option I was able to locate the place where I was to enter my Social Security Benefits. The only thing that I did not like was having to pay to speak to someone, I feel there should be a person that you can chat with to have some questions answered without having to pay for it.
Date published: 2023-03-28
Rated 4 out of 5 by
MsWeezyP from
Helpful but use with caution
Very good experience. It was helpful to scan in documents and have them populate the necessary fields automatically. However, I don't appreciate all of the hidden fees. If you don't review and pay attention carefully you might accidentally sign up or pay for something you did not intend to.
Date published: 2023-03-28
Rated 3 out of 5 by
JPKCR from
Doesn't seem as customer centric as the past
Generally acceptable, but for a multi-year customer I am annoyed by the pop-ups to upgrade, etc. Also, had trouble with connection to financial institutions and payment with VPN connected.
Date published: 2023-03-28
Rated 4 out of 5 by
null from
TurboTax needs a few more guardrails
I created a federal tax return and a IL state tax return filing MFS but did not file the return, but did provide my credit card for the TurboTax payment. My wife and I decided to change our return to MFJ, but TT would not let me delete the IL state return because your system showed it has having been registered. This created all sorts of problems for us.
Date published: 2023-03-28
Rated 1 out of 5 by
Cole03 from
Unexpected fees
I was under the impression that Turbo Tax was free, but I guess I must have clicked something and I got a $200+ charge at the end of my filing that I couldn't go back and undo...my fault I guess in the end, but a little dishonest.
Date published: 2023-03-28
Rated 5 out of 5 by
Elizabeth MH from
TurboTax filing is so easy and fast
I love TurboTax, and I use it year after year. It is SO easy to use, and I feel confident that everything I need has been covered in their steps.
Date published: 2023-03-28
Rated 5 out of 5 by
Awesome121 from
Awesome
Awesome Snsjsjjjjjjjjjjjjjjjjjsushdhdhjdydhdhhdhsjd
All TurboTax® Offerings Reviews - Page 247
Date published: 2023-03-28