TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

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Rated 3 out of 5 by from Product is OK but not always user friendly Use of unfamiliar terms is confusing. Guidance on joint/separate returns for spouses is confusing. entries not on W-2, 1099, etc are difficult to put in correct places. there is fear of dup;icationand/or omission. Last year's numbers (est payments) were not automatically entered.
Date published: 2023-03-18
Rated 5 out of 5 by from User friendly Been using this product for many years. Very satisfied
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use took a little longer then i expected but was easy to do.
Date published: 2023-03-18
Rated 5 out of 5 by from 2022 return All went well. Easy to use for a person with only income and standard deduction
Date published: 2023-03-18
Rated 4 out of 5 by from good product good product, seemed to work well, could have increased/improved explanations
Date published: 2023-03-18
Rated 4 out of 5 by from great product easy to use and very easy to understand. recommend highly
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax is a good way to do your taxes I feel like Turbo Tax is not quite as user friendly as it has been in the past. Some of the questions are not totally clear as to where to find the info they are seeking. However, I did speak with a couple of different tax experts live and they were very helpful and showed me how to resolve my issues.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is very easy to use and extremely user f The only issue I have ever had is Turbo tax wanting to sign me up for auto renewal which I do not want
Date published: 2023-03-18
Rated 5 out of 5 by from My Go To Tax Prep Program Easy to navigate w/step by step instructions. You can also go directly to forms & fill them out if you are an experienced preparer. Have been using Turbo Tax for many years. No issues in filing my returns.
Date published: 2023-03-18
Rated 5 out of 5 by from Quick and easy But only issue is that they increase the basic charge every year. They should charge a lesser amount than they advertise for basic service if the user have to pay back taxes to the government.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 213
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Product is OK but not always user friendly Use of unfamiliar terms is confusing. Guidance on joint/separate returns for spouses is confusing. entries not on W-2, 1099, etc are difficult to put in correct places. there is fear of dup;icationand/or omission. Last year's numbers (est payments) were not automatically entered.
Date published: 2023-03-18
Rated 5 out of 5 by from User friendly Been using this product for many years. Very satisfied
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use took a little longer then i expected but was easy to do.
Date published: 2023-03-18
Rated 5 out of 5 by from 2022 return All went well. Easy to use for a person with only income and standard deduction
Date published: 2023-03-18
Rated 4 out of 5 by from good product good product, seemed to work well, could have increased/improved explanations
Date published: 2023-03-18
Rated 4 out of 5 by from great product easy to use and very easy to understand. recommend highly
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax is a good way to do your taxes I feel like Turbo Tax is not quite as user friendly as it has been in the past. Some of the questions are not totally clear as to where to find the info they are seeking. However, I did speak with a couple of different tax experts live and they were very helpful and showed me how to resolve my issues.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is very easy to use and extremely user f The only issue I have ever had is Turbo tax wanting to sign me up for auto renewal which I do not want
Date published: 2023-03-18
Rated 5 out of 5 by from My Go To Tax Prep Program Easy to navigate w/step by step instructions. You can also go directly to forms & fill them out if you are an experienced preparer. Have been using Turbo Tax for many years. No issues in filing my returns.
Date published: 2023-03-18
Rated 5 out of 5 by from Quick and easy But only issue is that they increase the basic charge every year. They should charge a lesser amount than they advertise for basic service if the user have to pay back taxes to the government.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 213