TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Premium Reviews
Read unbiased reviews from real TurboTax Live Assisted Premium customers. Get expert help
as you go whether you're self-employed, an independent contractor, or investor.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
jrabonsai from
Product is OK but not always user friendly
Use of unfamiliar terms is confusing. Guidance on joint/separate returns for spouses is confusing. entries not on W-2, 1099, etc are difficult to put in correct places. there is fear of dup;icationand/or omission. Last year's numbers (est payments) were not automatically entered.
Date published: 2023-03-18
Rated 5 out of 5 by
PaulPortman from
User friendly
Been using this product for many years. Very satisfied
Date published: 2023-03-18
Rated 5 out of 5 by
BenjaminJay1313 from
Easy to use
took a little longer then i expected but was easy to do.
Date published: 2023-03-18
Rated 5 out of 5 by
Chopsss2 from
2022 return
All went well. Easy to use for a person with only income and standard deduction
Date published: 2023-03-18
Rated 4 out of 5 by
Markopolo68 from
good product
good product, seemed to work well, could have increased/improved explanations
Date published: 2023-03-18
Rated 4 out of 5 by
benny872016 from
great product
easy to use and very easy to understand. recommend highly
Date published: 2023-03-18
Rated 4 out of 5 by
Veggie Lady from
Turbo Tax is a good way to do your taxes
I feel like Turbo Tax is not quite as user friendly as it has been in the past. Some of the questions are not totally clear as to where to find the info they are seeking. However, I did speak with a couple of different tax experts live and they were very helpful and showed me how to resolve my issues.
Date published: 2023-03-18
Rated 5 out of 5 by
Blantons 24 from
Turbo tax is very easy to use and extremely user f
The only issue I have ever had is Turbo tax wanting to sign me up for auto renewal which I do not want
Date published: 2023-03-18
Rated 5 out of 5 by
Karl 41 from
My Go To Tax Prep Program
Easy to navigate w/step by step instructions. You can also go directly to forms & fill them out if you are an experienced preparer. Have been using Turbo Tax for many years. No issues in filing my returns.
Date published: 2023-03-18
Rated 5 out of 5 by
ihadtopaygovt from
Quick and easy
But only issue is that they increase the basic charge every year. They should charge a lesser amount than they advertise for basic service if the user have to pay back taxes to the government.
All TurboTax® Offerings Reviews - Page 213
Date published: 2023-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
jrabonsai from
Product is OK but not always user friendly
Use of unfamiliar terms is confusing. Guidance on joint/separate returns for spouses is confusing. entries not on W-2, 1099, etc are difficult to put in correct places. there is fear of dup;icationand/or omission. Last year's numbers (est payments) were not automatically entered.
Date published: 2023-03-18
Rated 5 out of 5 by
PaulPortman from
User friendly
Been using this product for many years. Very satisfied
Date published: 2023-03-18
Rated 5 out of 5 by
BenjaminJay1313 from
Easy to use
took a little longer then i expected but was easy to do.
Date published: 2023-03-18
Rated 5 out of 5 by
Chopsss2 from
2022 return
All went well. Easy to use for a person with only income and standard deduction
Date published: 2023-03-18
Rated 4 out of 5 by
Markopolo68 from
good product
good product, seemed to work well, could have increased/improved explanations
Date published: 2023-03-18
Rated 4 out of 5 by
benny872016 from
great product
easy to use and very easy to understand. recommend highly
Date published: 2023-03-18
Rated 4 out of 5 by
Veggie Lady from
Turbo Tax is a good way to do your taxes
I feel like Turbo Tax is not quite as user friendly as it has been in the past. Some of the questions are not totally clear as to where to find the info they are seeking. However, I did speak with a couple of different tax experts live and they were very helpful and showed me how to resolve my issues.
Date published: 2023-03-18
Rated 5 out of 5 by
Blantons 24 from
Turbo tax is very easy to use and extremely user f
The only issue I have ever had is Turbo tax wanting to sign me up for auto renewal which I do not want
Date published: 2023-03-18
Rated 5 out of 5 by
Karl 41 from
My Go To Tax Prep Program
Easy to navigate w/step by step instructions. You can also go directly to forms & fill them out if you are an experienced preparer. Have been using Turbo Tax for many years. No issues in filing my returns.
Date published: 2023-03-18
Rated 5 out of 5 by
ihadtopaygovt from
Quick and easy
But only issue is that they increase the basic charge every year. They should charge a lesser amount than they advertise for basic service if the user have to pay back taxes to the government.
All TurboTax® Offerings Reviews - Page 213
Date published: 2023-03-18