TURBOTAX CUSTOMER REVIEWS

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Rated 5 out of 5 by from null null
Date published: 2023-09-21
Rated 4 out of 5 by from 2022 Done Question search bar was very helpful. Very difficult to go back and made editions.
Date published: 2023-09-21
Rated 4 out of 5 by from MUCH improved from years past EXCELLENT live and phone support...all three agents were helpful, courteous, knowledgeable!! only thing I would like improved is a way to jump to the in-process tax forms to see the impact on them as I enter data. It seemed the agents had that access and it would help a lot if I did.
Date published: 2023-09-21
Rated 5 out of 5 by from null null
Date published: 2023-09-21
Rated 5 out of 5 by from Great experience with TurboTax Easy to use, great breakdowns and explanations, and fast!!
Date published: 2023-09-21
Rated 2 out of 5 by from TurboTax is phoning it in Does not seem to get better year to year. Handling of things like backdoor Roth is wonky. Has weird bugs. NY State support is a joke, they do not invest much in it.
Date published: 2023-09-21
Rated 5 out of 5 by from null null
Date published: 2023-09-21
Rated 3 out of 5 by from Turbotax gets more difficult to use each year Difficult to fill in Schedule D manually. I complete the form directly, not using easy step. Turbo tax continues to make it difficult to complete forms directly.
Date published: 2023-09-21
Rated 5 out of 5 by from null null
Date published: 2023-09-21
Rated 4 out of 5 by from great Very long.. but thorough. Didn't realize I never completed filing until I received an email. Thought I was done since I got receipt and all.
Date published: 2023-09-21
All TurboTax® Offerings Reviews - Page 21
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from null null
Date published: 2023-09-21
Rated 4 out of 5 by from 2022 Done Question search bar was very helpful. Very difficult to go back and made editions.
Date published: 2023-09-21
Rated 4 out of 5 by from MUCH improved from years past EXCELLENT live and phone support...all three agents were helpful, courteous, knowledgeable!! only thing I would like improved is a way to jump to the in-process tax forms to see the impact on them as I enter data. It seemed the agents had that access and it would help a lot if I did.
Date published: 2023-09-21
Rated 5 out of 5 by from null null
Date published: 2023-09-21
Rated 5 out of 5 by from Great experience with TurboTax Easy to use, great breakdowns and explanations, and fast!!
Date published: 2023-09-21
Rated 2 out of 5 by from TurboTax is phoning it in Does not seem to get better year to year. Handling of things like backdoor Roth is wonky. Has weird bugs. NY State support is a joke, they do not invest much in it.
Date published: 2023-09-21
Rated 5 out of 5 by from null null
Date published: 2023-09-21
Rated 3 out of 5 by from Turbotax gets more difficult to use each year Difficult to fill in Schedule D manually. I complete the form directly, not using easy step. Turbo tax continues to make it difficult to complete forms directly.
Date published: 2023-09-21
Rated 5 out of 5 by from null null
Date published: 2023-09-21
Rated 4 out of 5 by from great Very long.. but thorough. Didn't realize I never completed filing until I received an email. Thought I was done since I got receipt and all.
Date published: 2023-09-21
All TurboTax® Offerings Reviews - Page 21