TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

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Rated 1 out of 5 by from Average product getting worse every year I can not disable nagging screen to register. It can not carry bank details from federal to state. It begs for money to purchase more. It forced me create new online account to file tax return. ( new for 2022 ) Even posting for review is disabled by most adblocker. Posting for review automatically signs up for more junk mail.
Date published: 2023-03-27
Rated 5 out of 5 by from Great and easy I liked it. Made it quick and easy. Would recommend.
Date published: 2023-03-27
Rated 3 out of 5 by from Not as Good as Before After many many years of using TurboTax I was disappointed with the product this year. It is no longer as intuitive and easy to use as it once was. The pop ups for more information were not as helpful as in previous years. Perhaps its due to more complexity in the tax laws - I don't know - but I didn't have the same high level of confidence in the process as I have had before. Overall somewhat disappointed in the product this year.
Date published: 2023-03-27
Rated 5 out of 5 by from great Easy to use and love how it pulls in the saved information from previous year
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is reliable form of tax filing I have been filing with Turbo tax since 2016 when I was a teenager. I am now 26 years old and still filing with turbo tax. It is clear and direct and helpful resources along the process when filing. I strongly recommend it.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is easy to navigate through! When I had questions the info was easy to find.
Date published: 2023-03-27
Rated 5 out of 5 by from I like filing with Turbo Tax It’s easy and convenient to file your taxes in the comfort of your home
Date published: 2023-03-27
Rated 4 out of 5 by from tUBOtAX IS A GREAT PROGRAM. NOT GOOD FOR VISION. I AM NOT ABLE TO SEE THE SCREEN ACTION BUTTONS SUCH AS "CONTINUE" OR "YES" "NO". THEY ARE PRESENTED AS WHITE CHARACTERS ON A BLUE BACKGROUND BUTTON. IMPOSSIBLE TO READ THE CAPTION FOR A PERSON WITH MACULAR DEGENERATION OR OTHER VISION LIMITATIONS. I WOULD SUGGEST YOU CHANGE THESE TO ABLACK TYPE ON A WHITE BUTTON WIT A BLACK BORDER. THIS WOULD IMPROVE VISIBILITY AND READABILITY.
Date published: 2023-03-27
Rated 5 out of 5 by from Very helpful Was very helpful very kind and very resourceful I was very satisfied with the expert appointed over my tax return
Date published: 2023-03-27
Rated 5 out of 5 by from awsome awsome work with my taxs thank you so much great work
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 197
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Average product getting worse every year I can not disable nagging screen to register. It can not carry bank details from federal to state. It begs for money to purchase more. It forced me create new online account to file tax return. ( new for 2022 ) Even posting for review is disabled by most adblocker. Posting for review automatically signs up for more junk mail.
Date published: 2023-03-27
Rated 5 out of 5 by from Great and easy I liked it. Made it quick and easy. Would recommend.
Date published: 2023-03-27
Rated 3 out of 5 by from Not as Good as Before After many many years of using TurboTax I was disappointed with the product this year. It is no longer as intuitive and easy to use as it once was. The pop ups for more information were not as helpful as in previous years. Perhaps its due to more complexity in the tax laws - I don't know - but I didn't have the same high level of confidence in the process as I have had before. Overall somewhat disappointed in the product this year.
Date published: 2023-03-27
Rated 5 out of 5 by from great Easy to use and love how it pulls in the saved information from previous year
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is reliable form of tax filing I have been filing with Turbo tax since 2016 when I was a teenager. I am now 26 years old and still filing with turbo tax. It is clear and direct and helpful resources along the process when filing. I strongly recommend it.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is easy to navigate through! When I had questions the info was easy to find.
Date published: 2023-03-27
Rated 5 out of 5 by from I like filing with Turbo Tax It’s easy and convenient to file your taxes in the comfort of your home
Date published: 2023-03-27
Rated 4 out of 5 by from tUBOtAX IS A GREAT PROGRAM. NOT GOOD FOR VISION. I AM NOT ABLE TO SEE THE SCREEN ACTION BUTTONS SUCH AS "CONTINUE" OR "YES" "NO". THEY ARE PRESENTED AS WHITE CHARACTERS ON A BLUE BACKGROUND BUTTON. IMPOSSIBLE TO READ THE CAPTION FOR A PERSON WITH MACULAR DEGENERATION OR OTHER VISION LIMITATIONS. I WOULD SUGGEST YOU CHANGE THESE TO ABLACK TYPE ON A WHITE BUTTON WIT A BLACK BORDER. THIS WOULD IMPROVE VISIBILITY AND READABILITY.
Date published: 2023-03-27
Rated 5 out of 5 by from Very helpful Was very helpful very kind and very resourceful I was very satisfied with the expert appointed over my tax return
Date published: 2023-03-27
Rated 5 out of 5 by from awsome awsome work with my taxs thank you so much great work
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 197