TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

Read unbiased reviews from real TurboTax Live Assisted Premium customers. Get expert help
as you go whether you're self-employed, an independent contractor, or investor.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product I have had only positive experiences with TurboTax products for simple returns. If I had any questions, I was able to quickly find the answers by "asking a professional" on the website along the way.
Date published: 2023-03-20
Rated 5 out of 5 by from Straight forward and easy to use. easy to use with the convenience of information carryforward each year.
Date published: 2023-03-20
Rated 5 out of 5 by from Excellent So So, no comment. it is a nice day here in Ohio today.
Date published: 2023-03-20
Rated 3 out of 5 by from Needed Improvements Used a six month old 24-inch iMac M1 computer for 2022 tax return. Turbo Tax 'Save Return Page' extended down past the bottom of the screen and could not be adjusted or reduced in size to say yes/no and the only way to get rid of it was the Forced Quit command. Tired of having to input the same charities' addresses every year.
Date published: 2023-03-20
Rated 3 out of 5 by from Been a user for over 30+ years It was a little more confusing than last year needs to be revampt back to last year format
Date published: 2023-03-20
Rated 5 out of 5 by from Great Tax Software Product Turbo Tax is very easy to navigate and made completing my return quite easy
Date published: 2023-03-20
Rated 5 out of 5 by from Premier CD Buy it every year. Best way to do taxes. Hope you can keep the price of software down a bit for future use
Date published: 2023-03-20
Rated 3 out of 5 by from TurboTax needs to made easier to use for novices I have been using TurboTax for the past 10 years or so. Along the way, I have noticed some improvements and some continued shortcomings. Redundancy! Some of these questions are asked many times over. Not necessary! That just makes the program more confusing than anything! The cover page of the printout at the end reads "file by mail instructions for your 2022 federal tax return" but doesn't actually TELL you which forms to mail in! This is what I am complaining about. I am a tax NOVICE. Is it the 1099-SR? WHICH PAPERS?!?! When you print out your "papers to file only", it spits out 17 pages. So I send in ALL these pages?? Makes no sense! How about it spits out ONLY the papers needed to file. PERIOD. This program is contradictory! ZERO instructions on filing for state (Ohio in my case). So do I send in ALL of these papers that printed??? For as much money as this program costs per year, you would think it would literally hold your hand and explain every single step along the way. Period.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is awesome This service was quick and easy. I feel confident in my return.
Date published: 2023-03-20
Rated 5 out of 5 by from TURBO TAX IS AN AWESOME PROGRAM I have filed my taxes using Turbo Tax ever since it was first introduced. It has never failed me. Easy to use. Let them guide you and ask all the right questions to make sure you put in all that you are entitled to.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 178
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product I have had only positive experiences with TurboTax products for simple returns. If I had any questions, I was able to quickly find the answers by "asking a professional" on the website along the way.
Date published: 2023-03-20
Rated 5 out of 5 by from Straight forward and easy to use. easy to use with the convenience of information carryforward each year.
Date published: 2023-03-20
Rated 5 out of 5 by from Excellent So So, no comment. it is a nice day here in Ohio today.
Date published: 2023-03-20
Rated 3 out of 5 by from Needed Improvements Used a six month old 24-inch iMac M1 computer for 2022 tax return. Turbo Tax 'Save Return Page' extended down past the bottom of the screen and could not be adjusted or reduced in size to say yes/no and the only way to get rid of it was the Forced Quit command. Tired of having to input the same charities' addresses every year.
Date published: 2023-03-20
Rated 3 out of 5 by from Been a user for over 30+ years It was a little more confusing than last year needs to be revampt back to last year format
Date published: 2023-03-20
Rated 5 out of 5 by from Great Tax Software Product Turbo Tax is very easy to navigate and made completing my return quite easy
Date published: 2023-03-20
Rated 5 out of 5 by from Premier CD Buy it every year. Best way to do taxes. Hope you can keep the price of software down a bit for future use
Date published: 2023-03-20
Rated 3 out of 5 by from TurboTax needs to made easier to use for novices I have been using TurboTax for the past 10 years or so. Along the way, I have noticed some improvements and some continued shortcomings. Redundancy! Some of these questions are asked many times over. Not necessary! That just makes the program more confusing than anything! The cover page of the printout at the end reads "file by mail instructions for your 2022 federal tax return" but doesn't actually TELL you which forms to mail in! This is what I am complaining about. I am a tax NOVICE. Is it the 1099-SR? WHICH PAPERS?!?! When you print out your "papers to file only", it spits out 17 pages. So I send in ALL these pages?? Makes no sense! How about it spits out ONLY the papers needed to file. PERIOD. This program is contradictory! ZERO instructions on filing for state (Ohio in my case). So do I send in ALL of these papers that printed??? For as much money as this program costs per year, you would think it would literally hold your hand and explain every single step along the way. Period.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is awesome This service was quick and easy. I feel confident in my return.
Date published: 2023-03-20
Rated 5 out of 5 by from TURBO TAX IS AN AWESOME PROGRAM I have filed my taxes using Turbo Tax ever since it was first introduced. It has never failed me. Easy to use. Let them guide you and ask all the right questions to make sure you put in all that you are entitled to.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 178