TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

Read unbiased reviews from real TurboTax Live Assisted Premium customers. Get expert help
as you go whether you're self-employed, an independent contractor, or investor.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service available when I need them. 5 Star rating and I love this service so much and i use them every year for the last five years!!!!!!!!!!!!!!!
Date published: 2023-03-22
Rated 3 out of 5 by from For tax year 2022 Disappointed in updates this year. Only once have I seen the program automatically check for updates when opened. Three times I have had to manually update, and once I had to close and reopen the application to get it to update.
Date published: 2023-03-22
Rated 1 out of 5 by from TurboTax Tax Representative Alan really was a great help,very professional and patient.
Date published: 2023-03-22
Rated 5 out of 5 by from Awesome Intuitive! Prefilled from prior years. Review and filing easy.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is very good Turbo has help features along the way, along with live reps to chat with or talk live with. The software is presented in helpful way, makes it easier to understand with link that you can click for clarification. Also I trust them. I don't trust those other ones.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is Easy turbo tax is simple to use. it does seem a bit pricey for simple return
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is wonderful. It is easy and quick. Also accurate. I have been using it for more than 20 years.
Date published: 2023-03-22
Rated 1 out of 5 by from trick you into paying They make it impossible to change your selection after you get to the part where you want to file
Date published: 2023-03-22
Rated 1 out of 5 by from Not Great Overpriced Used to be better and charge way less will not be using in the future.
Date published: 2023-03-22
Rated 3 out of 5 by from TurboTax is aggravating The product is good at what it does. However, after clicking no to things I don't need 15 times, it should stop asking. Every time you log back in, you have to say no to their solicitations before you can get back to the screen you were working on.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 170
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service available when I need them. 5 Star rating and I love this service so much and i use them every year for the last five years!!!!!!!!!!!!!!!
Date published: 2023-03-22
Rated 3 out of 5 by from For tax year 2022 Disappointed in updates this year. Only once have I seen the program automatically check for updates when opened. Three times I have had to manually update, and once I had to close and reopen the application to get it to update.
Date published: 2023-03-22
Rated 1 out of 5 by from TurboTax Tax Representative Alan really was a great help,very professional and patient.
Date published: 2023-03-22
Rated 5 out of 5 by from Awesome Intuitive! Prefilled from prior years. Review and filing easy.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is very good Turbo has help features along the way, along with live reps to chat with or talk live with. The software is presented in helpful way, makes it easier to understand with link that you can click for clarification. Also I trust them. I don't trust those other ones.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is Easy turbo tax is simple to use. it does seem a bit pricey for simple return
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is wonderful. It is easy and quick. Also accurate. I have been using it for more than 20 years.
Date published: 2023-03-22
Rated 1 out of 5 by from trick you into paying They make it impossible to change your selection after you get to the part where you want to file
Date published: 2023-03-22
Rated 1 out of 5 by from Not Great Overpriced Used to be better and charge way less will not be using in the future.
Date published: 2023-03-22
Rated 3 out of 5 by from TurboTax is aggravating The product is good at what it does. However, after clicking no to things I don't need 15 times, it should stop asking. Every time you log back in, you have to say no to their solicitations before you can get back to the screen you were working on.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 170