TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

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Rated 5 out of 5 by from I always use Turbo Tax I have been using Turbo Tax for about 20 years and will continue to use it in the future. So easy to import information from previous return and view information from previous return to help and guide me with my current return.
Date published: 2023-03-22
Rated 5 out of 5 by from great app very easy to navigate thank you for making a free version
Date published: 2023-03-22
Rated 4 out of 5 by from Good program,but questionnaire needs to be reduced As a former tax preparer, TT is very thorough. However, for most users, they can enter forms via the VIEW - FORMS tab at the top. The questionnaire, although thorough, it is ridiculously long and deters some people from buying it.
Date published: 2023-03-22
Rated 5 out of 5 by from FANTASTIC AND EASY THE EASIEST TAX SOFTWARE EVER AND THE SUPPORT IS AMAZING
Date published: 2023-03-22
Rated 5 out of 5 by from Pretty Easy to Use and Love the Chat Option Your website is pretty easy to use. I did get stuck in a few places and was able to reach out for help with one of your Chat experts, Carolyn. She was incredibly helpful and professional. I didn't have to wait long for a response. I will continue to use TurboTax.
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax 2022 I have been using Turbo Tax for many years. They are always improving their process yearly. Best feature is it saves previous information and can automatically put w-2 info in.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy To Use So e to use. I did have a problem with my husband having dementia so I needed help because he couldn't get his license renewed. I chatted with a very nice gentleman named Stan and he also called me and took me through what I needed to do to finish checking out. Couldn't have done it without his help.
Date published: 2023-03-22
Rated 5 out of 5 by from Was good It was awesome i would tell everyone about you guys
Date published: 2023-03-22
Rated 4 out of 5 by from AT TIMES GETS TO BE UNCLEAR AND NOT USER FRIENDLY NO I DID NOT HAVE ANY CONTACT. YOUR AUTOMATED SYSTEM IS HIGHLY IRITATING.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax is easy, but..... I have used Turbo Tax for years because it is so easy to use....but this year I was tricked into buying a more expensive product that I really needed. Please dont do this to people or I will use another product next year.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 160
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I always use Turbo Tax I have been using Turbo Tax for about 20 years and will continue to use it in the future. So easy to import information from previous return and view information from previous return to help and guide me with my current return.
Date published: 2023-03-22
Rated 5 out of 5 by from great app very easy to navigate thank you for making a free version
Date published: 2023-03-22
Rated 4 out of 5 by from Good program,but questionnaire needs to be reduced As a former tax preparer, TT is very thorough. However, for most users, they can enter forms via the VIEW - FORMS tab at the top. The questionnaire, although thorough, it is ridiculously long and deters some people from buying it.
Date published: 2023-03-22
Rated 5 out of 5 by from FANTASTIC AND EASY THE EASIEST TAX SOFTWARE EVER AND THE SUPPORT IS AMAZING
Date published: 2023-03-22
Rated 5 out of 5 by from Pretty Easy to Use and Love the Chat Option Your website is pretty easy to use. I did get stuck in a few places and was able to reach out for help with one of your Chat experts, Carolyn. She was incredibly helpful and professional. I didn't have to wait long for a response. I will continue to use TurboTax.
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax 2022 I have been using Turbo Tax for many years. They are always improving their process yearly. Best feature is it saves previous information and can automatically put w-2 info in.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy To Use So e to use. I did have a problem with my husband having dementia so I needed help because he couldn't get his license renewed. I chatted with a very nice gentleman named Stan and he also called me and took me through what I needed to do to finish checking out. Couldn't have done it without his help.
Date published: 2023-03-22
Rated 5 out of 5 by from Was good It was awesome i would tell everyone about you guys
Date published: 2023-03-22
Rated 4 out of 5 by from AT TIMES GETS TO BE UNCLEAR AND NOT USER FRIENDLY NO I DID NOT HAVE ANY CONTACT. YOUR AUTOMATED SYSTEM IS HIGHLY IRITATING.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax is easy, but..... I have used Turbo Tax for years because it is so easy to use....but this year I was tricked into buying a more expensive product that I really needed. Please dont do this to people or I will use another product next year.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 160