TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 4 out of 5 by from Happy I really don't have much to say. They did my taxes and it's all good.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbotax is user friendly! It has been great for the last few years. I continue to use it because of how easy it is to use and the accuracy it has.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is Wicked Cool Super easy to get everything done in a matter of minutes. Very helpful, organized, and humorous
Date published: 2023-03-20
Rated 3 out of 5 by from Got confused Normally, I really like Turbotax. I purchased 2 deluxe programs from target. Did my taxes online and went to put in the code. That's where the confusion came. Did my taxes with the online version and could not enter the license code because I did them online. That was my mistake, however it is stupid that you cannot enter the license code. So now I have to start over with download and do them again? No thanks, I just paid for it again and filed. Really irked that the dumb online program won't accept the license code. So ended up throwing 2 deluxe in the trash at 59 .00 per. Gave 3 star because my mixup, but shame on turbotax for the license not acceptable with online version. Seems so simple to do.
Date published: 2023-03-20
Rated 4 out of 5 by from TurboTax is so SIMPLE! TT makes it easy to maneuver through the filing process, especially if you've used them in prior years.
Date published: 2023-03-20
Rated 1 out of 5 by from Had issues with TurboTax this year Have used this before. Only one thing changed this year, but I had issues with the program. I would enter the information it asked for, then when it was time to review my info, it would ask questions that had not been asked before. At one point in the review, I would confirm an answer and it would loop me directly back to the review where I would have to confirm the very same answer and be looped back to the review. At one point, I had to delete some info and then re-enter it, and yet when I went to review that info had not been deleted, it had been duplicated. Very upset that I had to pay $67 more than last year and literally was frustrated 80% of the time. Will be searching for a different program to use next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Still awesome! Easy to use, efficient especially for those who are not tax-savvy
Date published: 2023-03-20
Rated 5 out of 5 by from Helpful and simple to use This is my third time using turbo tax to file my taxes online. Great resource!
Date published: 2023-03-20
Rated 5 out of 5 by from Robben was a great help The tax expert was very helpful in completing my amended return. And this is why I have been using TurboTax for the last 13 years.
Date published: 2023-03-20
Rated 5 out of 5 by from Great help Customer service was very patient , and explained everything
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 153
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Happy I really don't have much to say. They did my taxes and it's all good.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbotax is user friendly! It has been great for the last few years. I continue to use it because of how easy it is to use and the accuracy it has.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is Wicked Cool Super easy to get everything done in a matter of minutes. Very helpful, organized, and humorous
Date published: 2023-03-20
Rated 3 out of 5 by from Got confused Normally, I really like Turbotax. I purchased 2 deluxe programs from target. Did my taxes online and went to put in the code. That's where the confusion came. Did my taxes with the online version and could not enter the license code because I did them online. That was my mistake, however it is stupid that you cannot enter the license code. So now I have to start over with download and do them again? No thanks, I just paid for it again and filed. Really irked that the dumb online program won't accept the license code. So ended up throwing 2 deluxe in the trash at 59 .00 per. Gave 3 star because my mixup, but shame on turbotax for the license not acceptable with online version. Seems so simple to do.
Date published: 2023-03-20
Rated 4 out of 5 by from TurboTax is so SIMPLE! TT makes it easy to maneuver through the filing process, especially if you've used them in prior years.
Date published: 2023-03-20
Rated 1 out of 5 by from Had issues with TurboTax this year Have used this before. Only one thing changed this year, but I had issues with the program. I would enter the information it asked for, then when it was time to review my info, it would ask questions that had not been asked before. At one point in the review, I would confirm an answer and it would loop me directly back to the review where I would have to confirm the very same answer and be looped back to the review. At one point, I had to delete some info and then re-enter it, and yet when I went to review that info had not been deleted, it had been duplicated. Very upset that I had to pay $67 more than last year and literally was frustrated 80% of the time. Will be searching for a different program to use next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Still awesome! Easy to use, efficient especially for those who are not tax-savvy
Date published: 2023-03-20
Rated 5 out of 5 by from Helpful and simple to use This is my third time using turbo tax to file my taxes online. Great resource!
Date published: 2023-03-20
Rated 5 out of 5 by from Robben was a great help The tax expert was very helpful in completing my amended return. And this is why I have been using TurboTax for the last 13 years.
Date published: 2023-03-20
Rated 5 out of 5 by from Great help Customer service was very patient , and explained everything
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 153