TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 1 out of 5 by from Paid for Premium and never got expert review Paid for Premium and never got expert review. Thought at some point they would send it for a review and never did. DO NOT UPGRADE.
Date published: 2023-09-13
Rated 5 out of 5 by from Simple and Understandable I appreciate the step-by-step process with explanations.
Date published: 2023-09-13
Rated 3 out of 5 by from Average Software There was a couple times that the information from Quickbooks was not transferred properly. Also, there was a few times that the totals on a schedule did not properly reflect on the return.
Date published: 2023-09-13
Rated 5 out of 5 by from Very Empowering I like that it allows you to walk you through all the question related all the possible deductions, even if you don't plan to use said deductions. As a user, I always hesitate to use other tax services because they simply input the data into computer programs and I feel I do a more thorough job, especially with the assistance of the Turbo Tax software. One thing, I would like Turbo Tax to be able to do is import Federal W2 information.
Date published: 2023-09-13
Rated 5 out of 5 by from Greatest & Easiest Tax Tool to use. Just take step by step process and very awesome help aids to complete your taxes.
Date published: 2023-09-13
Rated 5 out of 5 by from Easy breezy filing! Thanks for auto-populating & double checking everything every year and making it super easy to file our annual taxes!
Date published: 2023-09-13
Rated 3 out of 5 by from Lots of bugs, some forms not included Each year I swear to myself I'm going to hire an accountant next year, but I never seem to find the time and have to figure it out myself. The business taxes are way less supportive than personal taxes - there's a lot to individually figure out.
Date published: 2023-09-13
Rated 5 out of 5 by from Melissa was wonderful! She was very patient and timely with my return. I appreciate all of her hard work today.
Date published: 2023-09-13
Rated 5 out of 5 by from Easier than I thought! This exercise of tackling my own taxes for owning my own business was simply a breeze. This platform is so easy and the online help was marvelous! Recommend this to anyone.
Date published: 2023-09-13
Rated 4 out of 5 by from Turbo Tax Review - Thank You Overall, a positive, mostly efficient system, with thoughtful live help when needed.
Date published: 2023-09-12
All TurboTax® Offerings Reviews - Page 131
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Paid for Premium and never got expert review Paid for Premium and never got expert review. Thought at some point they would send it for a review and never did. DO NOT UPGRADE.
Date published: 2023-09-13
Rated 5 out of 5 by from Simple and Understandable I appreciate the step-by-step process with explanations.
Date published: 2023-09-13
Rated 3 out of 5 by from Average Software There was a couple times that the information from Quickbooks was not transferred properly. Also, there was a few times that the totals on a schedule did not properly reflect on the return.
Date published: 2023-09-13
Rated 5 out of 5 by from Very Empowering I like that it allows you to walk you through all the question related all the possible deductions, even if you don't plan to use said deductions. As a user, I always hesitate to use other tax services because they simply input the data into computer programs and I feel I do a more thorough job, especially with the assistance of the Turbo Tax software. One thing, I would like Turbo Tax to be able to do is import Federal W2 information.
Date published: 2023-09-13
Rated 5 out of 5 by from Greatest & Easiest Tax Tool to use. Just take step by step process and very awesome help aids to complete your taxes.
Date published: 2023-09-13
Rated 5 out of 5 by from Easy breezy filing! Thanks for auto-populating & double checking everything every year and making it super easy to file our annual taxes!
Date published: 2023-09-13
Rated 3 out of 5 by from Lots of bugs, some forms not included Each year I swear to myself I'm going to hire an accountant next year, but I never seem to find the time and have to figure it out myself. The business taxes are way less supportive than personal taxes - there's a lot to individually figure out.
Date published: 2023-09-13
Rated 5 out of 5 by from Melissa was wonderful! She was very patient and timely with my return. I appreciate all of her hard work today.
Date published: 2023-09-13
Rated 5 out of 5 by from Easier than I thought! This exercise of tackling my own taxes for owning my own business was simply a breeze. This platform is so easy and the online help was marvelous! Recommend this to anyone.
Date published: 2023-09-13
Rated 4 out of 5 by from Turbo Tax Review - Thank You Overall, a positive, mostly efficient system, with thoughtful live help when needed.
Date published: 2023-09-12
All TurboTax® Offerings Reviews - Page 131