TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Great Tax App Easy to understand, helpful tips, with guided help.
Date published: 2023-03-26
Rated 5 out of 5 by from Very professional and thorough. Thank you. Great job, Intuit Tax Professional gave me excellent support.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use and intuit takes care of my credit. Been using them for 5 years. Haven't been audited and I use there site every month to track my credit. Big fan!!
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is very user friendly I was able t go go through my return and was able to asked questions and they provided the correct answers
Date published: 2023-03-26
Rated 2 out of 5 by from Turbo tax is plagued by upselling It works and is fast. Too fast in some cases and can cause you to skip over details if you are not careful. It is also plagued by upselling. It constantly attempts to get you to 'upgrade' or use some sort of extra product.
Date published: 2023-03-26
Rated 3 out of 5 by from Too Expensive Fairly siimple return, yet costs $194 federal and state. Will be looking for alternatives next year.
Date published: 2023-03-26
Rated 4 out of 5 by from TurboTax Deluxe is super easy to use! I purchased TurboTax Deluxe to file my 2022 tax return because I have a retirement account through my employer, as well as three months of ACA tax credits.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax was great! The Turbo Tax service was very proficient and professional.
Date published: 2023-03-26
Rated 2 out of 5 by from NO LONGER FREE The software is fine. The constant adds for upgrades to premium and deluxe is too much. Went all the way through with the "free" version, only to be forced to upgrade at the end for something that has been free for years. This will be the last year that we use Turbo Tax.
Date published: 2023-03-26
Rated 5 out of 5 by from Holds your hand through the entire process Been filling for the last 8 years, and again this year to make 9, even though I started an llc all easy as ever.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 260
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Tax App Easy to understand, helpful tips, with guided help.
Date published: 2023-03-26
Rated 5 out of 5 by from Very professional and thorough. Thank you. Great job, Intuit Tax Professional gave me excellent support.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use and intuit takes care of my credit. Been using them for 5 years. Haven't been audited and I use there site every month to track my credit. Big fan!!
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is very user friendly I was able t go go through my return and was able to asked questions and they provided the correct answers
Date published: 2023-03-26
Rated 2 out of 5 by from Turbo tax is plagued by upselling It works and is fast. Too fast in some cases and can cause you to skip over details if you are not careful. It is also plagued by upselling. It constantly attempts to get you to 'upgrade' or use some sort of extra product.
Date published: 2023-03-26
Rated 3 out of 5 by from Too Expensive Fairly siimple return, yet costs $194 federal and state. Will be looking for alternatives next year.
Date published: 2023-03-26
Rated 4 out of 5 by from TurboTax Deluxe is super easy to use! I purchased TurboTax Deluxe to file my 2022 tax return because I have a retirement account through my employer, as well as three months of ACA tax credits.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax was great! The Turbo Tax service was very proficient and professional.
Date published: 2023-03-26
Rated 2 out of 5 by from NO LONGER FREE The software is fine. The constant adds for upgrades to premium and deluxe is too much. Went all the way through with the "free" version, only to be forced to upgrade at the end for something that has been free for years. This will be the last year that we use Turbo Tax.
Date published: 2023-03-26
Rated 5 out of 5 by from Holds your hand through the entire process Been filling for the last 8 years, and again this year to make 9, even though I started an llc all easy as ever.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 260