TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is super user friendly! Im not a tex savvy person nor am I a tax expert so, thank goodness something likeTurbotax exists. It is a super quick and user friendly way to get taxes done and out of the way.
Date published: 2023-03-19
Rated 4 out of 5 by from Easy to use Turbo tax was quick and easy to use. I just wish the fees didn’t knock my tax return down so far.
Date published: 2023-03-19
Rated 5 out of 5 by from I Use Turbo Tax Year After Year I have been using TT since 2000. It's dependable and easy to use.
Date published: 2023-03-19
Rated 5 out of 5 by from My Turbo Tax Experience I've been using Turbo Tax for many years now and it never disappoints. It's easy to use and the language easy to understand.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is Awesome! Great experience with Turbo Tax Software. intructions throughout every steps was clear and informative.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is a Helpful Product Turbo Tax was easy to use, and I felt comfortable entrusting my tax return needs to its expertise. Easy to follow, options to upload docs and info using phone camera, double checked everything and made it easy to save, print, and efile my returns.
Date published: 2023-03-19
Rated 2 out of 5 by from Desktop Version 2022 Overall OK. Couldn't import last year's tax return and data. Called customer service who didn't have a clue but then after 30 minutes of him putting me on hold "to check", he said the desktop version can't utilize data from past year's desktop return? I don't think that's right, but he couldn't help me--bottom line.
Date published: 2023-03-19
Rated 3 out of 5 by from NYS IT 205 Filed one Trust with one state. Federal return electronically filed by end of February had to wait for NYS to ok the processing of the IT 205-C. The program is expensive for my needs especially since the state also needs to be purchased separately. Turbo Tax in general takes too long to process the returns. The error messages are frustrating. Basically the return had 4 numbers to input and should have gone through processing. Indicate with error message that NY tax department and Turbo Tax are fixing the problem. This was inferred after various attempts were made to fix the problem.
Date published: 2023-03-19
Rated 5 out of 5 by from So easy, wish it was free though It was easy to use, took minutes, every question answered easily the cost is a bit much but it's worth it for the convenience. Regret not using last year because it found way more deductions than the free filing stuff I used
Date published: 2023-03-19
Rated 5 out of 5 by from Great deal This was easy and I am happy I could do it. Thank you Turbo Tax!!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 248
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is super user friendly! Im not a tex savvy person nor am I a tax expert so, thank goodness something likeTurbotax exists. It is a super quick and user friendly way to get taxes done and out of the way.
Date published: 2023-03-19
Rated 4 out of 5 by from Easy to use Turbo tax was quick and easy to use. I just wish the fees didn’t knock my tax return down so far.
Date published: 2023-03-19
Rated 5 out of 5 by from I Use Turbo Tax Year After Year I have been using TT since 2000. It's dependable and easy to use.
Date published: 2023-03-19
Rated 5 out of 5 by from My Turbo Tax Experience I've been using Turbo Tax for many years now and it never disappoints. It's easy to use and the language easy to understand.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is Awesome! Great experience with Turbo Tax Software. intructions throughout every steps was clear and informative.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is a Helpful Product Turbo Tax was easy to use, and I felt comfortable entrusting my tax return needs to its expertise. Easy to follow, options to upload docs and info using phone camera, double checked everything and made it easy to save, print, and efile my returns.
Date published: 2023-03-19
Rated 2 out of 5 by from Desktop Version 2022 Overall OK. Couldn't import last year's tax return and data. Called customer service who didn't have a clue but then after 30 minutes of him putting me on hold "to check", he said the desktop version can't utilize data from past year's desktop return? I don't think that's right, but he couldn't help me--bottom line.
Date published: 2023-03-19
Rated 3 out of 5 by from NYS IT 205 Filed one Trust with one state. Federal return electronically filed by end of February had to wait for NYS to ok the processing of the IT 205-C. The program is expensive for my needs especially since the state also needs to be purchased separately. Turbo Tax in general takes too long to process the returns. The error messages are frustrating. Basically the return had 4 numbers to input and should have gone through processing. Indicate with error message that NY tax department and Turbo Tax are fixing the problem. This was inferred after various attempts were made to fix the problem.
Date published: 2023-03-19
Rated 5 out of 5 by from So easy, wish it was free though It was easy to use, took minutes, every question answered easily the cost is a bit much but it's worth it for the convenience. Regret not using last year because it found way more deductions than the free filing stuff I used
Date published: 2023-03-19
Rated 5 out of 5 by from Great deal This was easy and I am happy I could do it. Thank you Turbo Tax!!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 248