TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Basic Reviews
Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Oliverdm89 from
TurboTax is super user friendly!
Im not a tex savvy person nor am I a tax expert so, thank goodness something likeTurbotax exists. It is a super quick and user friendly way to get taxes done and out of the way.
Date published: 2023-03-19
Rated 4 out of 5 by
Barbarv from
Easy to use
Turbo tax was quick and easy to use. I just wish the fees didn’t knock my tax return down so far.
Date published: 2023-03-19
Rated 5 out of 5 by
Senior Citizen Ken from
I Use Turbo Tax Year After Year
I have been using TT since 2000. It's dependable and easy to use.
Date published: 2023-03-19
Rated 5 out of 5 by
RVN55 from
My Turbo Tax Experience
I've been using Turbo Tax for many years now and it never disappoints. It's easy to use and the language easy to understand.
Date published: 2023-03-19
Rated 5 out of 5 by
Itosan05 from
Turbo Tax is Awesome!
Great experience with Turbo Tax Software. intructions throughout every steps was clear and informative.
Date published: 2023-03-19
Rated 5 out of 5 by
BekVal from
Turbo Tax is a Helpful Product
Turbo Tax was easy to use, and I felt comfortable entrusting my tax return needs to its expertise. Easy to follow, options to upload docs and info using phone camera, double checked everything and made it easy to save, print, and efile my returns.
Date published: 2023-03-19
Rated 2 out of 5 by
Frid from
Desktop Version 2022
Overall OK. Couldn't import last year's tax return and data. Called customer service who didn't have a clue but then after 30 minutes of him putting me on hold "to check", he said the desktop version can't utilize data from past year's desktop return? I don't think that's right, but he couldn't help me--bottom line.
Date published: 2023-03-19
Rated 3 out of 5 by
CCH ACCESS USERS from
NYS IT 205
Filed one Trust with one state. Federal return electronically filed by end of February had to wait for NYS to ok the processing of the IT 205-C. The program is expensive for my needs especially since the state also needs to be purchased separately. Turbo Tax in general takes too long to process the returns. The error messages are frustrating. Basically the return had 4 numbers to input and should have gone through processing. Indicate with error message that NY tax department and Turbo Tax are fixing the problem. This was inferred after various attempts were made to fix the problem.
Date published: 2023-03-19
Rated 5 out of 5 by
DiaLP from
So easy, wish it was free though
It was easy to use, took minutes, every question answered easily the cost is a bit much but it's worth it for the convenience. Regret not using last year because it found way more deductions than the free filing stuff I used
Date published: 2023-03-19
Rated 5 out of 5 by
Demac The Mack from
Great deal
This was easy and I am happy I could do it. Thank you Turbo Tax!!
All TurboTax® Offerings Reviews - Page 248
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Oliverdm89 from
TurboTax is super user friendly!
Im not a tex savvy person nor am I a tax expert so, thank goodness something likeTurbotax exists. It is a super quick and user friendly way to get taxes done and out of the way.
Date published: 2023-03-19
Rated 4 out of 5 by
Barbarv from
Easy to use
Turbo tax was quick and easy to use. I just wish the fees didn’t knock my tax return down so far.
Date published: 2023-03-19
Rated 5 out of 5 by
Senior Citizen Ken from
I Use Turbo Tax Year After Year
I have been using TT since 2000. It's dependable and easy to use.
Date published: 2023-03-19
Rated 5 out of 5 by
RVN55 from
My Turbo Tax Experience
I've been using Turbo Tax for many years now and it never disappoints. It's easy to use and the language easy to understand.
Date published: 2023-03-19
Rated 5 out of 5 by
Itosan05 from
Turbo Tax is Awesome!
Great experience with Turbo Tax Software. intructions throughout every steps was clear and informative.
Date published: 2023-03-19
Rated 5 out of 5 by
BekVal from
Turbo Tax is a Helpful Product
Turbo Tax was easy to use, and I felt comfortable entrusting my tax return needs to its expertise. Easy to follow, options to upload docs and info using phone camera, double checked everything and made it easy to save, print, and efile my returns.
Date published: 2023-03-19
Rated 2 out of 5 by
Frid from
Desktop Version 2022
Overall OK. Couldn't import last year's tax return and data. Called customer service who didn't have a clue but then after 30 minutes of him putting me on hold "to check", he said the desktop version can't utilize data from past year's desktop return? I don't think that's right, but he couldn't help me--bottom line.
Date published: 2023-03-19
Rated 3 out of 5 by
CCH ACCESS USERS from
NYS IT 205
Filed one Trust with one state. Federal return electronically filed by end of February had to wait for NYS to ok the processing of the IT 205-C. The program is expensive for my needs especially since the state also needs to be purchased separately. Turbo Tax in general takes too long to process the returns. The error messages are frustrating. Basically the return had 4 numbers to input and should have gone through processing. Indicate with error message that NY tax department and Turbo Tax are fixing the problem. This was inferred after various attempts were made to fix the problem.
Date published: 2023-03-19
Rated 5 out of 5 by
DiaLP from
So easy, wish it was free though
It was easy to use, took minutes, every question answered easily the cost is a bit much but it's worth it for the convenience. Regret not using last year because it found way more deductions than the free filing stuff I used
Date published: 2023-03-19
Rated 5 out of 5 by
Demac The Mack from
Great deal
This was easy and I am happy I could do it. Thank you Turbo Tax!!
All TurboTax® Offerings Reviews - Page 248
Date published: 2023-03-19