TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
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Rated 3 out of 5 by
CCH ACCESS USERS from
NYS IT 205
Filed one Trust with one state. Federal return electronically filed by end of February had to wait for NYS to ok the processing of the IT 205-C. The program is expensive for my needs especially since the state also needs to be purchased separately. Turbo Tax in general takes too long to process the returns. The error messages are frustrating. Basically the return had 4 numbers to input and should have gone through processing. Indicate with error message that NY tax department and Turbo Tax are fixing the problem. This was inferred after various attempts were made to fix the problem.
Date published: 2023-03-19
Rated 5 out of 5 by
DiaLP from
So easy, wish it was free though
It was easy to use, took minutes, every question answered easily the cost is a bit much but it's worth it for the convenience. Regret not using last year because it found way more deductions than the free filing stuff I used
Date published: 2023-03-19
Rated 5 out of 5 by
Demac The Mack from
Great deal
This was easy and I am happy I could do it. Thank you Turbo Tax!!
Date published: 2023-03-19
Rated 5 out of 5 by
Chritsa05 from
Turbo Tax is awesome!
I've been using Turbo Tax for years. Turbo Tax walks you through step by step to get the best refund!
Date published: 2023-03-19
Rated 1 out of 5 by
GIJoeBob from
TurboTax Too Messy, Will do Paper Filing Next Year
TurboTax is overpriced and has too many annoying advertisements. I am not impressed with all the unnecessary flashy frills. TurboTax is way too complicated for how simple our return is. Additionally, every year TurboTax double deducts my military pay from my state tax and I have to go back in and manually change data to prevent a erroneous tax return. We will not be back and will be doing paper filings next year.
Date published: 2023-03-19
Rated 5 out of 5 by
Cain_TJ from
Easy to use
Easy to use, received maximum return. Would recommend to family and friends.
Date published: 2023-03-19
Rated 1 out of 5 by
B01234 from
Hard to use
I keep getting rejected for a form i have on there
Date published: 2023-03-19
Rated 5 out of 5 by
TedGrace from
Davis made it so easy!
David, my live expert, was amazing. He was so knowledgable and made the whole process so easy.
Date published: 2023-03-19
Rated 1 out of 5 by
Huck Was Here from
Turbo tax gets worse every year.
There were errors in the S corp which were not fixed. Had to use an internet workaround to file my taxes. Every time I log in, Intuit forgets my password and then says it doesn't take the change, but it does. If I wasn't 20 years vested in the crap, I'd Change. May happen next year. Also, I don't want anything on the cloud. They make it hard to not be cloud based.
Date published: 2023-03-19
Rated 5 out of 5 by
Koko64 from
Turbo Tax is awsome
I loved the help box for each description that I was not sure of, most helpful for me because I have problem with computers.
All TurboTax® Offerings Reviews - Page 807
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
CCH ACCESS USERS from
NYS IT 205
Filed one Trust with one state. Federal return electronically filed by end of February had to wait for NYS to ok the processing of the IT 205-C. The program is expensive for my needs especially since the state also needs to be purchased separately. Turbo Tax in general takes too long to process the returns. The error messages are frustrating. Basically the return had 4 numbers to input and should have gone through processing. Indicate with error message that NY tax department and Turbo Tax are fixing the problem. This was inferred after various attempts were made to fix the problem.
Date published: 2023-03-19
Rated 5 out of 5 by
DiaLP from
So easy, wish it was free though
It was easy to use, took minutes, every question answered easily the cost is a bit much but it's worth it for the convenience. Regret not using last year because it found way more deductions than the free filing stuff I used
Date published: 2023-03-19
Rated 5 out of 5 by
Demac The Mack from
Great deal
This was easy and I am happy I could do it. Thank you Turbo Tax!!
Date published: 2023-03-19
Rated 5 out of 5 by
Chritsa05 from
Turbo Tax is awesome!
I've been using Turbo Tax for years. Turbo Tax walks you through step by step to get the best refund!
Date published: 2023-03-19
Rated 1 out of 5 by
GIJoeBob from
TurboTax Too Messy, Will do Paper Filing Next Year
TurboTax is overpriced and has too many annoying advertisements. I am not impressed with all the unnecessary flashy frills. TurboTax is way too complicated for how simple our return is. Additionally, every year TurboTax double deducts my military pay from my state tax and I have to go back in and manually change data to prevent a erroneous tax return. We will not be back and will be doing paper filings next year.
Date published: 2023-03-19
Rated 5 out of 5 by
Cain_TJ from
Easy to use
Easy to use, received maximum return. Would recommend to family and friends.
Date published: 2023-03-19
Rated 1 out of 5 by
B01234 from
Hard to use
I keep getting rejected for a form i have on there
Date published: 2023-03-19
Rated 5 out of 5 by
TedGrace from
Davis made it so easy!
David, my live expert, was amazing. He was so knowledgable and made the whole process so easy.
Date published: 2023-03-19
Rated 1 out of 5 by
Huck Was Here from
Turbo tax gets worse every year.
There were errors in the S corp which were not fixed. Had to use an internet workaround to file my taxes. Every time I log in, Intuit forgets my password and then says it doesn't take the change, but it does. If I wasn't 20 years vested in the crap, I'd Change. May happen next year. Also, I don't want anything on the cloud. They make it hard to not be cloud based.
Date published: 2023-03-19
Rated 5 out of 5 by
Koko64 from
Turbo Tax is awsome
I loved the help box for each description that I was not sure of, most helpful for me because I have problem with computers.
All TurboTax® Offerings Reviews - Page 807
Date published: 2023-03-19