TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 3 out of 5 by from NYS IT 205 Filed one Trust with one state. Federal return electronically filed by end of February had to wait for NYS to ok the processing of the IT 205-C. The program is expensive for my needs especially since the state also needs to be purchased separately. Turbo Tax in general takes too long to process the returns. The error messages are frustrating. Basically the return had 4 numbers to input and should have gone through processing. Indicate with error message that NY tax department and Turbo Tax are fixing the problem. This was inferred after various attempts were made to fix the problem.
Date published: 2023-03-19
Rated 5 out of 5 by from So easy, wish it was free though It was easy to use, took minutes, every question answered easily the cost is a bit much but it's worth it for the convenience. Regret not using last year because it found way more deductions than the free filing stuff I used
Date published: 2023-03-19
Rated 5 out of 5 by from Great deal This was easy and I am happy I could do it. Thank you Turbo Tax!!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is awesome! I've been using Turbo Tax for years. Turbo Tax walks you through step by step to get the best refund!
Date published: 2023-03-19
Rated 1 out of 5 by from TurboTax Too Messy, Will do Paper Filing Next Year TurboTax is overpriced and has too many annoying advertisements. I am not impressed with all the unnecessary flashy frills. TurboTax is way too complicated for how simple our return is. Additionally, every year TurboTax double deducts my military pay from my state tax and I have to go back in and manually change data to prevent a erroneous tax return. We will not be back and will be doing paper filings next year.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use Easy to use, received maximum return. Would recommend to family and friends.
Date published: 2023-03-19
Rated 1 out of 5 by from Hard to use I keep getting rejected for a form i have on there
Date published: 2023-03-19
Rated 5 out of 5 by from Davis made it so easy! David, my live expert, was amazing. He was so knowledgable and made the whole process so easy.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo tax gets worse every year. There were errors in the S corp which were not fixed. Had to use an internet workaround to file my taxes. Every time I log in, Intuit forgets my password and then says it doesn't take the change, but it does. If I wasn't 20 years vested in the crap, I'd Change. May happen next year. Also, I don't want anything on the cloud. They make it hard to not be cloud based.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is awsome I loved the help box for each description that I was not sure of, most helpful for me because I have problem with computers.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 807
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from NYS IT 205 Filed one Trust with one state. Federal return electronically filed by end of February had to wait for NYS to ok the processing of the IT 205-C. The program is expensive for my needs especially since the state also needs to be purchased separately. Turbo Tax in general takes too long to process the returns. The error messages are frustrating. Basically the return had 4 numbers to input and should have gone through processing. Indicate with error message that NY tax department and Turbo Tax are fixing the problem. This was inferred after various attempts were made to fix the problem.
Date published: 2023-03-19
Rated 5 out of 5 by from So easy, wish it was free though It was easy to use, took minutes, every question answered easily the cost is a bit much but it's worth it for the convenience. Regret not using last year because it found way more deductions than the free filing stuff I used
Date published: 2023-03-19
Rated 5 out of 5 by from Great deal This was easy and I am happy I could do it. Thank you Turbo Tax!!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is awesome! I've been using Turbo Tax for years. Turbo Tax walks you through step by step to get the best refund!
Date published: 2023-03-19
Rated 1 out of 5 by from TurboTax Too Messy, Will do Paper Filing Next Year TurboTax is overpriced and has too many annoying advertisements. I am not impressed with all the unnecessary flashy frills. TurboTax is way too complicated for how simple our return is. Additionally, every year TurboTax double deducts my military pay from my state tax and I have to go back in and manually change data to prevent a erroneous tax return. We will not be back and will be doing paper filings next year.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use Easy to use, received maximum return. Would recommend to family and friends.
Date published: 2023-03-19
Rated 1 out of 5 by from Hard to use I keep getting rejected for a form i have on there
Date published: 2023-03-19
Rated 5 out of 5 by from Davis made it so easy! David, my live expert, was amazing. He was so knowledgable and made the whole process so easy.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo tax gets worse every year. There were errors in the S corp which were not fixed. Had to use an internet workaround to file my taxes. Every time I log in, Intuit forgets my password and then says it doesn't take the change, but it does. If I wasn't 20 years vested in the crap, I'd Change. May happen next year. Also, I don't want anything on the cloud. They make it hard to not be cloud based.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is awsome I loved the help box for each description that I was not sure of, most helpful for me because I have problem with computers.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 807