TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Great experience this year! TurboTax made things so easy this year by use of data input features such as downloading screen shots of forms or scanning QR codes.
Date published: 2023-03-21
Rated 4 out of 5 by from TurboTax is great Very intuitive with helpful comments. Only complaint is that TurboTax never is available to completely upload my 1099-INT or -DIV form information properly. There's always a few boxes that are empty or incorrect. The review process prevents me from submitting these mistakes, but I basically have to input them all myself which defeats the purpose of the upload.
Date published: 2023-03-21
Rated 5 out of 5 by from turbo tax is great! Easy and intuitive website and excellent live help!
Date published: 2023-03-21
Rated 2 out of 5 by from Too Expensive - Unclear Pricing While Turbotax is easy to use and quick, the pricing options are extremely unclear and it makes it seem as if it will be free. I went through the process of preparing my return and Turbotax charged me before I filed. When I realized how expensive the service was, I attempted to get a return, but they informed me a return was not possible, even though nothing had been filed yet. I don't plan to use Turbotax again, given they advertise a free service and charged me over $200.
Date published: 2023-03-21
Rated 5 out of 5 by from ZOWIE! There is no way I could have completed my complicated investment reports without electronic help.
Date published: 2023-03-21
Rated 5 out of 5 by from excellent program so easy to use I've been using turbo tax for years......had an issue two years ago and had to get a CPA involved to fix, but I'm back to turbo tax this year and happy about it
Date published: 2023-03-21
Rated 4 out of 5 by from I've been using TutboTax for 20 years and love it! I'd like to be able to use your experts for free - is it possible?
Date published: 2023-03-21
Rated 5 out of 5 by from I could not make it without Turbo Tax! I do my family and my grandaughter's taxes each year, successfully.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax is awsome It was easy to go through. No confusion at all. Very helpful
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax was easy to use Turbo tax was easy to use, prior year information came over easy.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 722
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience this year! TurboTax made things so easy this year by use of data input features such as downloading screen shots of forms or scanning QR codes.
Date published: 2023-03-21
Rated 4 out of 5 by from TurboTax is great Very intuitive with helpful comments. Only complaint is that TurboTax never is available to completely upload my 1099-INT or -DIV form information properly. There's always a few boxes that are empty or incorrect. The review process prevents me from submitting these mistakes, but I basically have to input them all myself which defeats the purpose of the upload.
Date published: 2023-03-21
Rated 5 out of 5 by from turbo tax is great! Easy and intuitive website and excellent live help!
Date published: 2023-03-21
Rated 2 out of 5 by from Too Expensive - Unclear Pricing While Turbotax is easy to use and quick, the pricing options are extremely unclear and it makes it seem as if it will be free. I went through the process of preparing my return and Turbotax charged me before I filed. When I realized how expensive the service was, I attempted to get a return, but they informed me a return was not possible, even though nothing had been filed yet. I don't plan to use Turbotax again, given they advertise a free service and charged me over $200.
Date published: 2023-03-21
Rated 5 out of 5 by from ZOWIE! There is no way I could have completed my complicated investment reports without electronic help.
Date published: 2023-03-21
Rated 5 out of 5 by from excellent program so easy to use I've been using turbo tax for years......had an issue two years ago and had to get a CPA involved to fix, but I'm back to turbo tax this year and happy about it
Date published: 2023-03-21
Rated 4 out of 5 by from I've been using TutboTax for 20 years and love it! I'd like to be able to use your experts for free - is it possible?
Date published: 2023-03-21
Rated 5 out of 5 by from I could not make it without Turbo Tax! I do my family and my grandaughter's taxes each year, successfully.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax is awsome It was easy to go through. No confusion at all. Very helpful
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax was easy to use Turbo tax was easy to use, prior year information came over easy.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 722