TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 1 out of 5 by from Turbotax only slows down how long it takes to file Turbotax is tedious, does not help with prior year returns, and is cumbersome and not worth the money. For a basic return, I could have saved hours by using an old fashioned paper return. It has gotten worse each year. BTW, the "hekp" screens are of no help, You cannot reach a person who knows anything about taxes.
Date published: 2023-03-23
Rated 5 out of 5 by from TURBO TAX IS GOOD GREAT EXPERIENCE. FAST STRAIGHT FORWARD. I am using it for several years in a raw.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is Great But Don't Forget Your Password I have used TurboTax for several years. I find it to be very easy but if you forget your password and also change phone numbers it is very difficult to get into your account.
Date published: 2023-03-23
Rated 5 out of 5 by from Great product Stepped us through everything and made it easy. Much quicker than working with our CPA in the past.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax...comfortable experience. Excellent service. Ebony was very knowledgeable and quick.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is a time saver. TurboTax is easy to use and I have a high level of confidence in it.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Took the Worry Out of Tax Filing I was anxious about taxes as I was in my first year of retirement and drawing income from work, retirement savings, and Social Security. TurboTax organization and work with a tax preparation expert relieved my anxiety, and I am also getting a return.
Date published: 2023-03-23
Rated 5 out of 5 by from Very easy! Simple to do and best of all are the little windows of help along the way!
Date published: 2023-03-23
Rated 5 out of 5 by from Gets the Job Done I have been doing my own taxes for a couple of years. I'm no expert (yet) but I know enough to get it done. This program helps me get this off my to do list. I recommend it.
Date published: 2023-03-23
Rated 5 out of 5 by from ok I have used it for so many years so way change now
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 373
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax only slows down how long it takes to file Turbotax is tedious, does not help with prior year returns, and is cumbersome and not worth the money. For a basic return, I could have saved hours by using an old fashioned paper return. It has gotten worse each year. BTW, the "hekp" screens are of no help, You cannot reach a person who knows anything about taxes.
Date published: 2023-03-23
Rated 5 out of 5 by from TURBO TAX IS GOOD GREAT EXPERIENCE. FAST STRAIGHT FORWARD. I am using it for several years in a raw.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is Great But Don't Forget Your Password I have used TurboTax for several years. I find it to be very easy but if you forget your password and also change phone numbers it is very difficult to get into your account.
Date published: 2023-03-23
Rated 5 out of 5 by from Great product Stepped us through everything and made it easy. Much quicker than working with our CPA in the past.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax...comfortable experience. Excellent service. Ebony was very knowledgeable and quick.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is a time saver. TurboTax is easy to use and I have a high level of confidence in it.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Took the Worry Out of Tax Filing I was anxious about taxes as I was in my first year of retirement and drawing income from work, retirement savings, and Social Security. TurboTax organization and work with a tax preparation expert relieved my anxiety, and I am also getting a return.
Date published: 2023-03-23
Rated 5 out of 5 by from Very easy! Simple to do and best of all are the little windows of help along the way!
Date published: 2023-03-23
Rated 5 out of 5 by from Gets the Job Done I have been doing my own taxes for a couple of years. I'm no expert (yet) but I know enough to get it done. This program helps me get this off my to do list. I recommend it.
Date published: 2023-03-23
Rated 5 out of 5 by from ok I have used it for so many years so way change now
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 373