TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from TURBO TAX MAKES TAX PREP EASIER VERY EASY SOFTWARE AND PREVENTS ME FROM HAVING TO HAVE SOMEONE DO MY TAXES FOR ME THAT HAS LESS EXPERIENCE THAN ME AND PAYING A FORTUNE FOR
Date published: 2023-03-26
Rated 5 out of 5 by from Turbotax Turbotax is awesome. The program digs down and goes over all potential opportunities for a tax return.
Date published: 2023-03-26
Rated 5 out of 5 by from Great customer service! Camille was very helpful in answering my question. Great customer service!
Date published: 2023-03-26
Rated 2 out of 5 by from Not easy anymore If you make a mistake when clicking out HSA by accident no way to reverse it except to pay an expert? Ridiculous. Al I wanted to do was remove HSA because I don't have one yet I couldn't.
Date published: 2023-03-26
Rated 5 out of 5 by from No stress filing. Year after year, I have depended on TurboTax to help in the preperation and filing of my tax returns. Easy and stress free.
Date published: 2023-03-26
Rated 4 out of 5 by from Charged me for my "free state return" Everything was good. Some things still not clear. But I ordered the 1 free state and it would not let me use it.
Date published: 2023-03-26
Rated 4 out of 5 by from Fix the Mac Version There are a zillion entries on your forum about this pop-up demanding keychain access anytime you select "file" from the menu (e.g. when you try to save or open, etc.) Yet as of March 26th it is still unaddressed. I suppose Mac doesn't present enough of a market share to be of concern.
Date published: 2023-03-26
Rated 1 out of 5 by from Time Wasting Prompts This service could be easier to use if there weren't constantly prompts for upgrading to a more expensive service. This year I was shocked to have to click several times to use direct deposit to receive my refund - despite turbo tax having my bank account info for years.
Date published: 2023-03-26
Rated 5 out of 5 by from Retired Accountant I am a retired accountant, I have prepared hundreds of returns. TurboTax mimics the very expensive tax preparation software we used when I was working. The big difference is the fact that TurboTax walks you through every scenario possible. They provide clear and concise instructions and explanations. Since retirement this is the product I always use.
Date published: 2023-03-26
Rated 5 out of 5 by from great product made easy to do my taxes. I will recommend to friends and family.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 328
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX MAKES TAX PREP EASIER VERY EASY SOFTWARE AND PREVENTS ME FROM HAVING TO HAVE SOMEONE DO MY TAXES FOR ME THAT HAS LESS EXPERIENCE THAN ME AND PAYING A FORTUNE FOR
Date published: 2023-03-26
Rated 5 out of 5 by from Turbotax Turbotax is awesome. The program digs down and goes over all potential opportunities for a tax return.
Date published: 2023-03-26
Rated 5 out of 5 by from Great customer service! Camille was very helpful in answering my question. Great customer service!
Date published: 2023-03-26
Rated 2 out of 5 by from Not easy anymore If you make a mistake when clicking out HSA by accident no way to reverse it except to pay an expert? Ridiculous. Al I wanted to do was remove HSA because I don't have one yet I couldn't.
Date published: 2023-03-26
Rated 5 out of 5 by from No stress filing. Year after year, I have depended on TurboTax to help in the preperation and filing of my tax returns. Easy and stress free.
Date published: 2023-03-26
Rated 4 out of 5 by from Charged me for my "free state return" Everything was good. Some things still not clear. But I ordered the 1 free state and it would not let me use it.
Date published: 2023-03-26
Rated 4 out of 5 by from Fix the Mac Version There are a zillion entries on your forum about this pop-up demanding keychain access anytime you select "file" from the menu (e.g. when you try to save or open, etc.) Yet as of March 26th it is still unaddressed. I suppose Mac doesn't present enough of a market share to be of concern.
Date published: 2023-03-26
Rated 1 out of 5 by from Time Wasting Prompts This service could be easier to use if there weren't constantly prompts for upgrading to a more expensive service. This year I was shocked to have to click several times to use direct deposit to receive my refund - despite turbo tax having my bank account info for years.
Date published: 2023-03-26
Rated 5 out of 5 by from Retired Accountant I am a retired accountant, I have prepared hundreds of returns. TurboTax mimics the very expensive tax preparation software we used when I was working. The big difference is the fact that TurboTax walks you through every scenario possible. They provide clear and concise instructions and explanations. Since retirement this is the product I always use.
Date published: 2023-03-26
Rated 5 out of 5 by from great product made easy to do my taxes. I will recommend to friends and family.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 328