TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Turbo Tax so simple! The process was easy and took less time out of my day!
Date published: 2023-03-18
Rated 5 out of 5 by from Love Turbotax TurboTax make filing taxes easy. Highly recommend.
Date published: 2023-03-18
Rated 5 out of 5 by from it was Excellent it was easy to submit and it was Excellent I candidate Turbo tax for every body
Date published: 2023-03-18
Rated 2 out of 5 by from I over paid I want to pay for the most basic package but it won't let me. I do not have complicated taxes so I do not need premium.
Date published: 2023-03-18
Rated 5 out of 5 by from SO Convenient! SO Easay! Turbo makes it an EASE to file your taxes! I highly recommend!
Date published: 2023-03-18
Rated 3 out of 5 by from It's okay Well I filed twice and was refused.it said to fix me taxes but didn't give reason why
Date published: 2023-03-18
Rated 3 out of 5 by from TurboTax is okay, but does answer many Questions I had a lot of questions regarding education expenses and deductions for two children in college that TurboTax wasn't very clear with answering. I had to do a lot of outside research when the numbers didn't add up comparing out-of-pocket costs, 529 distributions (1099-Q), and college statements, vice college 1099-T statements. My outside research netted my an additional $2900 in federal tax return.
Date published: 2023-03-18
Rated 2 out of 5 by from Unnecessary Evil I find it slightly less difficult than manually entering all of the information on a paper form, but only because the interface guides me. Is it worth spending $120 for a "free" service so I can pay taxes (I don't get a refund, and I never qualify for free filing)? Maybe, but it always leaves me with a bad taste in my mouth.
Date published: 2023-03-18
Rated 2 out of 5 by from Terrible this year I started out online, when I was almost finished I found out I could not see the forms. I purchased a download and started over. The online version kept trying to get me to sign-in.
Date published: 2023-03-18
Rated 4 out of 5 by from Problem filing property taxes not listed on 1098 If taxes are paid by me and not my financial institution you form does not allow me to go back to my mortgage information and change that info. Since my mortgage institution does not pay my taxes and it’s not on my 1098, your form does not have a place for me to list it. I tried to return to mortgage information and list it on that part but I can not return to that portion on the tax form.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 320
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax so simple! The process was easy and took less time out of my day!
Date published: 2023-03-18
Rated 5 out of 5 by from Love Turbotax TurboTax make filing taxes easy. Highly recommend.
Date published: 2023-03-18
Rated 5 out of 5 by from it was Excellent it was easy to submit and it was Excellent I candidate Turbo tax for every body
Date published: 2023-03-18
Rated 2 out of 5 by from I over paid I want to pay for the most basic package but it won't let me. I do not have complicated taxes so I do not need premium.
Date published: 2023-03-18
Rated 5 out of 5 by from SO Convenient! SO Easay! Turbo makes it an EASE to file your taxes! I highly recommend!
Date published: 2023-03-18
Rated 3 out of 5 by from It's okay Well I filed twice and was refused.it said to fix me taxes but didn't give reason why
Date published: 2023-03-18
Rated 3 out of 5 by from TurboTax is okay, but does answer many Questions I had a lot of questions regarding education expenses and deductions for two children in college that TurboTax wasn't very clear with answering. I had to do a lot of outside research when the numbers didn't add up comparing out-of-pocket costs, 529 distributions (1099-Q), and college statements, vice college 1099-T statements. My outside research netted my an additional $2900 in federal tax return.
Date published: 2023-03-18
Rated 2 out of 5 by from Unnecessary Evil I find it slightly less difficult than manually entering all of the information on a paper form, but only because the interface guides me. Is it worth spending $120 for a "free" service so I can pay taxes (I don't get a refund, and I never qualify for free filing)? Maybe, but it always leaves me with a bad taste in my mouth.
Date published: 2023-03-18
Rated 2 out of 5 by from Terrible this year I started out online, when I was almost finished I found out I could not see the forms. I purchased a download and started over. The online version kept trying to get me to sign-in.
Date published: 2023-03-18
Rated 4 out of 5 by from Problem filing property taxes not listed on 1098 If taxes are paid by me and not my financial institution you form does not allow me to go back to my mortgage information and change that info. Since my mortgage institution does not pay my taxes and it’s not on my 1098, your form does not have a place for me to list it. I tried to return to mortgage information and list it on that part but I can not return to that portion on the tax form.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 320