TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 2 out of 5 by from No State Download access The turbotax software is great to prepare your taxes however the download link for state returns does not work. Will not process credit cards without an error stating credit card cannot be authorized. I tried downloading using 8 different credit cards! No state return!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Business...Every year for 20 + years! Turbo Tax is always my tool, as is Quickbooks. Although, I was disappointed that I couldn't import from my 2019 Premier version. No longer supported. Otherwise, very pleased, and was excited to discover that online filing is now available for S Corps.
Date published: 2023-03-16
Rated 5 out of 5 by from Great as usual! Thanks for makinig tax filing relatively painless! User for over 20 years!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax great Easy to use - and get back to places needing to be rechecked
Date published: 2023-03-16
Rated 5 out of 5 by from Excellent! Super easy to use and affordable!! Will definitely use this service again!
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax Premium Easy and simple to use. Also like the fact when get interrupted, logging back in always brings me back to last thing done.
Date published: 2023-03-16
Rated 1 out of 5 by from Pretty terrible I wish I could just post a screen shot to show you the examples of what makes this platform terrible. The process was fine, it was just the endless prompting reminding me to select premier which I declined over and over for my extremely simple return. Somehow even though I didn't select premier you have charged me $187 to file my taxes for "free"... I only have a W2, there is nothing complicated about the return. Thanks for helping me grab my ankles this year.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is great! It was easy and thorough, alot of information saved from past years of filing that auto-filled.
Date published: 2023-03-16
Rated 1 out of 5 by from Spent 3 hours trying to sync with Quickbooks In past years it was pretty easy to sync my data with Quickbooks. It didn't work this year. It would have been faster to manually enter my data from the start.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is amazing. The software was very helpful in making sure all boxes were checked and that my tax returns were in tip top shape and in order
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 305
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from No State Download access The turbotax software is great to prepare your taxes however the download link for state returns does not work. Will not process credit cards without an error stating credit card cannot be authorized. I tried downloading using 8 different credit cards! No state return!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Business...Every year for 20 + years! Turbo Tax is always my tool, as is Quickbooks. Although, I was disappointed that I couldn't import from my 2019 Premier version. No longer supported. Otherwise, very pleased, and was excited to discover that online filing is now available for S Corps.
Date published: 2023-03-16
Rated 5 out of 5 by from Great as usual! Thanks for makinig tax filing relatively painless! User for over 20 years!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax great Easy to use - and get back to places needing to be rechecked
Date published: 2023-03-16
Rated 5 out of 5 by from Excellent! Super easy to use and affordable!! Will definitely use this service again!
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax Premium Easy and simple to use. Also like the fact when get interrupted, logging back in always brings me back to last thing done.
Date published: 2023-03-16
Rated 1 out of 5 by from Pretty terrible I wish I could just post a screen shot to show you the examples of what makes this platform terrible. The process was fine, it was just the endless prompting reminding me to select premier which I declined over and over for my extremely simple return. Somehow even though I didn't select premier you have charged me $187 to file my taxes for "free"... I only have a W2, there is nothing complicated about the return. Thanks for helping me grab my ankles this year.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is great! It was easy and thorough, alot of information saved from past years of filing that auto-filled.
Date published: 2023-03-16
Rated 1 out of 5 by from Spent 3 hours trying to sync with Quickbooks In past years it was pretty easy to sync my data with Quickbooks. It didn't work this year. It would have been faster to manually enter my data from the start.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is amazing. The software was very helpful in making sure all boxes were checked and that my tax returns were in tip top shape and in order
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 305