TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 3 out of 5 by from forced to pay to efile state return I was told by a turbotax representative that I would be given the chance to mail in my state return prior to checking out, but there was no option to do that until after paying. That was very frustrating. I also was unable to find the audit risk bar when I needed it. It would randomly pop up, but it would be nice to access it whenever needed, especially right before filing.
Date published: 2023-03-17
Rated 4 out of 5 by from I've Used Turbo Tax for several years My Experience has been awesome. I recommend Turbo Tax
Date published: 2023-03-17
Rated 5 out of 5 by from my tax everything went well I will use turbo tax again You made it easy
Date published: 2023-03-17
Rated 4 out of 5 by from Normally never have any issues if I did they help I have never had manny issues if I did I contact them and they help me in no time
Date published: 2023-03-17
Rated 5 out of 5 by from 40th Year using TurboTax I started using TurboTax MAC version in 1983. Working on taxes is extremely stressful to me, but TurboTax has consistently offered a straight forward method for entering all the necessary data.
Date published: 2023-03-17
Rated 4 out of 5 by from First Time Business Tax Filing Filing with Turbo Tax for my business for the first time was reassuring and helpful. Especially with the live feedback whenever I needed it. It did take some time to get live help but she did help me with preparing my taxes for my new business.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax has been my "go to" for years I have used Turbo Tax since it came out and this year is the first time I had to use the Chat for help. they resolved my issue in less than 30 minutes and my refund is on its way. Great tool and great customer service
Date published: 2023-03-17
Rated 1 out of 5 by from TurboTax is okay Long and hard paid more money to file than I got back wouldn't expect penn foster not to be expected
Date published: 2023-03-17
Rated 3 out of 5 by from Turbo tax used to be awesome Nothing auto filled this year. Even though this is my 8th year using Turbotax. Paid to file because of ACA tax credits 1095 and extra to pay fees to Turbotax from my Federal Return. An accountant would have been cheaper.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is the absolute best! Loved the experience, definitely learned a lot along the way! There were a ton of references in regards to how to file correctly.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 288
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from forced to pay to efile state return I was told by a turbotax representative that I would be given the chance to mail in my state return prior to checking out, but there was no option to do that until after paying. That was very frustrating. I also was unable to find the audit risk bar when I needed it. It would randomly pop up, but it would be nice to access it whenever needed, especially right before filing.
Date published: 2023-03-17
Rated 4 out of 5 by from I've Used Turbo Tax for several years My Experience has been awesome. I recommend Turbo Tax
Date published: 2023-03-17
Rated 5 out of 5 by from my tax everything went well I will use turbo tax again You made it easy
Date published: 2023-03-17
Rated 4 out of 5 by from Normally never have any issues if I did they help I have never had manny issues if I did I contact them and they help me in no time
Date published: 2023-03-17
Rated 5 out of 5 by from 40th Year using TurboTax I started using TurboTax MAC version in 1983. Working on taxes is extremely stressful to me, but TurboTax has consistently offered a straight forward method for entering all the necessary data.
Date published: 2023-03-17
Rated 4 out of 5 by from First Time Business Tax Filing Filing with Turbo Tax for my business for the first time was reassuring and helpful. Especially with the live feedback whenever I needed it. It did take some time to get live help but she did help me with preparing my taxes for my new business.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax has been my "go to" for years I have used Turbo Tax since it came out and this year is the first time I had to use the Chat for help. they resolved my issue in less than 30 minutes and my refund is on its way. Great tool and great customer service
Date published: 2023-03-17
Rated 1 out of 5 by from TurboTax is okay Long and hard paid more money to file than I got back wouldn't expect penn foster not to be expected
Date published: 2023-03-17
Rated 3 out of 5 by from Turbo tax used to be awesome Nothing auto filled this year. Even though this is my 8th year using Turbotax. Paid to file because of ACA tax credits 1095 and extra to pay fees to Turbotax from my Federal Return. An accountant would have been cheaper.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is the absolute best! Loved the experience, definitely learned a lot along the way! There were a ton of references in regards to how to file correctly.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 288