TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 4 out of 5 by from Good but Not Great First time in many years not having an accountant do my taxes. Mostly a positive experience; loved that it could automatically pull in the W-2s (4 between us) from payroll services. However, not really happy with the state processing. It did correctly walk me through entering both states - non-resident first, then resident. But it didn't automatically calculate the tax credit in my resident state. Once I "started" that process, it did bring in the correct numbers from the non-resident state. But if I hadn't gone looking for where to put that credit in, I would have ended up paying tax on the same income in two different states. It worked out to about a $400 difference!
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax premium Great software, easy to use and walks you through every step
Date published: 2023-03-21
Rated 5 out of 5 by from LOVE ME SOME TURBO TAX YALL MAKE IT SO EASY AND ENCOURAGING TO COME HERE TO DO MY TAXES
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is THE BEST. I have been using Turbo Tax for many years. I actually enjoy my tax prep wit Turbo Tax. Everything is clearly described and explained. No one does it better.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is Terrific! It's easy to use, convenient, can auto load infomation, and can choose what level of help I want to pay to get my taxes done.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax rocks! Turbo Tax makes filling your taxes quick and easy!
Date published: 2023-03-21
Rated 3 out of 5 by from Not all I expected I have used Turbo Tax for quite a few years. Over that time I have found that new or additional changes to tax law are often not well explained or implemented by the program. Possibly Turbo Tax is not responsible for that because perhaps the government feed on the issue is less than clear, correct and convincing. Still, it leaves the use in limbo and requires making of unfounded assumptions in order to complete the return.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is Awesome! Have been a satisfied TurboTax user for years. The program takes you through everything you need to complete your returns and provides assistance along the way.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax Specialists are very helpful and knowledgeable. They were very patient with folks who are not computer savvy.
Date published: 2023-03-21
Rated 5 out of 5 by from DON'T BE AFRAID TO DO YOUR OWN TAXES!!! This program is AMAZINGLY USER FRIENDLY! I was able to complete and submit my Federal and State Tax Returns in less than 35 minutes with TurboTax!
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 155
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good but Not Great First time in many years not having an accountant do my taxes. Mostly a positive experience; loved that it could automatically pull in the W-2s (4 between us) from payroll services. However, not really happy with the state processing. It did correctly walk me through entering both states - non-resident first, then resident. But it didn't automatically calculate the tax credit in my resident state. Once I "started" that process, it did bring in the correct numbers from the non-resident state. But if I hadn't gone looking for where to put that credit in, I would have ended up paying tax on the same income in two different states. It worked out to about a $400 difference!
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax premium Great software, easy to use and walks you through every step
Date published: 2023-03-21
Rated 5 out of 5 by from LOVE ME SOME TURBO TAX YALL MAKE IT SO EASY AND ENCOURAGING TO COME HERE TO DO MY TAXES
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is THE BEST. I have been using Turbo Tax for many years. I actually enjoy my tax prep wit Turbo Tax. Everything is clearly described and explained. No one does it better.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is Terrific! It's easy to use, convenient, can auto load infomation, and can choose what level of help I want to pay to get my taxes done.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax rocks! Turbo Tax makes filling your taxes quick and easy!
Date published: 2023-03-21
Rated 3 out of 5 by from Not all I expected I have used Turbo Tax for quite a few years. Over that time I have found that new or additional changes to tax law are often not well explained or implemented by the program. Possibly Turbo Tax is not responsible for that because perhaps the government feed on the issue is less than clear, correct and convincing. Still, it leaves the use in limbo and requires making of unfounded assumptions in order to complete the return.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is Awesome! Have been a satisfied TurboTax user for years. The program takes you through everything you need to complete your returns and provides assistance along the way.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax Specialists are very helpful and knowledgeable. They were very patient with folks who are not computer savvy.
Date published: 2023-03-21
Rated 5 out of 5 by from DON'T BE AFRAID TO DO YOUR OWN TAXES!!! This program is AMAZINGLY USER FRIENDLY! I was able to complete and submit my Federal and State Tax Returns in less than 35 minutes with TurboTax!
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 155