TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 2 out of 5 by from Turbo tax has outgrown its ability to relate So, It used to be easy to use turbo tax. If you encountered an issue it was relatively easy to contact someone that knew the tax software and/or get a tax professional to give you some specific guidance. Like any company that over-expands its horizons without the ability to stay connected to the customer base, they leave us hanging until we can figure it out on our own. Sorry they have gone that route.
Date published: 2023-03-27
Rated 5 out of 5 by from 1,2,3 Fast and Easy. I’ve been filing my own taxes for 3 years with TurboTax. Love that I can take a picture of my W2 and it loads right up
Date published: 2023-03-27
Rated 5 out of 5 by from Great Job Very Simple and Easy to do! Thank you for your service!
Date published: 2023-03-27
Rated 5 out of 5 by from Easy and fast easy and intuitive. easy to use and file. very customer centric website. first time doing taxes online and was fast and easy to follow
Date published: 2023-03-27
Rated 5 out of 5 by from very easy to use Have used turbotax for several years and we are still pleased with it
Date published: 2023-03-27
Rated 5 out of 5 by from LOVE TURBO TAX ALWAYS EASY TO USE. OFFERS TIPS AND SUGGESTIONS TO MAKE SURE GET GET EVERY TAX CREDIT
Date published: 2023-03-27
Rated 5 out of 5 by from Thank you turbotax I always use TurboTax, I started using it in the military, and I haven't looked back.
Date published: 2023-03-27
Rated 5 out of 5 by from quick and easy It was great no stress. it was really easy. and quick
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo tax is somewhat easy to navigate Each person I called had different knowledge and had to keep calling back to reach someone else who was familiar with my needs.
Date published: 2023-03-27
Rated 3 out of 5 by from Turbo Tax hidden forms Upon review of my tax forms it would be great if all forms are visible for review at final stages instead of having to dig through the forms tab to sort out the mess of unwanted items to be included.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 153
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax has outgrown its ability to relate So, It used to be easy to use turbo tax. If you encountered an issue it was relatively easy to contact someone that knew the tax software and/or get a tax professional to give you some specific guidance. Like any company that over-expands its horizons without the ability to stay connected to the customer base, they leave us hanging until we can figure it out on our own. Sorry they have gone that route.
Date published: 2023-03-27
Rated 5 out of 5 by from 1,2,3 Fast and Easy. I’ve been filing my own taxes for 3 years with TurboTax. Love that I can take a picture of my W2 and it loads right up
Date published: 2023-03-27
Rated 5 out of 5 by from Great Job Very Simple and Easy to do! Thank you for your service!
Date published: 2023-03-27
Rated 5 out of 5 by from Easy and fast easy and intuitive. easy to use and file. very customer centric website. first time doing taxes online and was fast and easy to follow
Date published: 2023-03-27
Rated 5 out of 5 by from very easy to use Have used turbotax for several years and we are still pleased with it
Date published: 2023-03-27
Rated 5 out of 5 by from LOVE TURBO TAX ALWAYS EASY TO USE. OFFERS TIPS AND SUGGESTIONS TO MAKE SURE GET GET EVERY TAX CREDIT
Date published: 2023-03-27
Rated 5 out of 5 by from Thank you turbotax I always use TurboTax, I started using it in the military, and I haven't looked back.
Date published: 2023-03-27
Rated 5 out of 5 by from quick and easy It was great no stress. it was really easy. and quick
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo tax is somewhat easy to navigate Each person I called had different knowledge and had to keep calling back to reach someone else who was familiar with my needs.
Date published: 2023-03-27
Rated 3 out of 5 by from Turbo Tax hidden forms Upon review of my tax forms it would be great if all forms are visible for review at final stages instead of having to dig through the forms tab to sort out the mess of unwanted items to be included.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 153