TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
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TurboTax Live Full Service
Rated 5 out of 5 by
ksmith2023 from
Very easy!
After completing our taxes, a we spoke with a TurboTax agent on the phone to review everything and he actually helped us fine more deductions and save on our taxes! Turbo Taxes made filing our taxes easy!
Date published: 2023-03-29
Rated 5 out of 5 by
DrArleen from
Excellent product
The program guides you through all tax situations and makes the process simple to understand and complete.
Date published: 2023-03-29
Rated 5 out of 5 by
Mekiel from
Awesome
Great easy and on time. Awesome experience and easy.
Date published: 2023-03-29
Rated 4 out of 5 by
Rs8809 from
Turbo Tax is a good tool
I've used Turbo Tax for years. I enjoy being able to stop and pick back up where I left off.
Date published: 2023-03-29
Rated 4 out of 5 by
Jake222222222222222 from
Well done, except.
I think this is my first year using turbotax. Overall it seems to be a good system, relatively easy to understand and they provide you the resources if you need help. However, being slapped with a 30$+ fee at the end is aggravating because I choose to get my refund deducted from my federal return, to which you explain to no extent that you will get a fee at the very end of the process. This is how you lose business in my opinion.
Date published: 2023-03-29
Rated 1 out of 5 by
Matt893920 from
It Waits to Show Fees Until Late, Insane Fees
The fees are not disclosed when filing until after all information is entered. 200$ for a single state filing and about 100$ in investment profits is absolutely insane; I will never use TurboTax again.
Date published: 2023-03-29
Rated 3 out of 5 by
hgraham8 from
Turbo Tax was more difficult this time
Less guidance. Had to read additional information and still was not confident I was doing it correctly.
Date published: 2023-03-29
Rated 4 out of 5 by
Jose690 from
Effective and user friendly
The good: Guided me through the process easily, the drop down menus and information available to explain various things was super useful. The bad: Nickel and dime you to upgrade your service. It wasn't clear exactly what items I needed to get together before starting the process.
Date published: 2023-03-29
Rated 5 out of 5 by
GladysS from
Easy enough to use
first time user, easy enough, will use it again next year
Date published: 2023-03-29
Rated 5 out of 5 by
rps78 from
TurboTax is tremendous and helpful.
Have used TurboTax for many, many years. Always very helpful.
All TurboTax® Offerings Reviews - Page 135
Date published: 2023-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ksmith2023 from
Very easy!
After completing our taxes, a we spoke with a TurboTax agent on the phone to review everything and he actually helped us fine more deductions and save on our taxes! Turbo Taxes made filing our taxes easy!
Date published: 2023-03-29
Rated 5 out of 5 by
DrArleen from
Excellent product
The program guides you through all tax situations and makes the process simple to understand and complete.
Date published: 2023-03-29
Rated 5 out of 5 by
Mekiel from
Awesome
Great easy and on time. Awesome experience and easy.
Date published: 2023-03-29
Rated 4 out of 5 by
Rs8809 from
Turbo Tax is a good tool
I've used Turbo Tax for years. I enjoy being able to stop and pick back up where I left off.
Date published: 2023-03-29
Rated 4 out of 5 by
Jake222222222222222 from
Well done, except.
I think this is my first year using turbotax. Overall it seems to be a good system, relatively easy to understand and they provide you the resources if you need help. However, being slapped with a 30$+ fee at the end is aggravating because I choose to get my refund deducted from my federal return, to which you explain to no extent that you will get a fee at the very end of the process. This is how you lose business in my opinion.
Date published: 2023-03-29
Rated 1 out of 5 by
Matt893920 from
It Waits to Show Fees Until Late, Insane Fees
The fees are not disclosed when filing until after all information is entered. 200$ for a single state filing and about 100$ in investment profits is absolutely insane; I will never use TurboTax again.
Date published: 2023-03-29
Rated 3 out of 5 by
hgraham8 from
Turbo Tax was more difficult this time
Less guidance. Had to read additional information and still was not confident I was doing it correctly.
Date published: 2023-03-29
Rated 4 out of 5 by
Jose690 from
Effective and user friendly
The good: Guided me through the process easily, the drop down menus and information available to explain various things was super useful. The bad: Nickel and dime you to upgrade your service. It wasn't clear exactly what items I needed to get together before starting the process.
Date published: 2023-03-29
Rated 5 out of 5 by
GladysS from
Easy enough to use
first time user, easy enough, will use it again next year
Date published: 2023-03-29
Rated 5 out of 5 by
rps78 from
TurboTax is tremendous and helpful.
Have used TurboTax for many, many years. Always very helpful.
All TurboTax® Offerings Reviews - Page 135
Date published: 2023-03-29