TURBO TAX CUSTOMER REVIEWS
TurboTax Live Deluxe Reviews
TurboTax Live Deluxe is an online tax preparation that connects you with real CPAs and EAs on demand to maximize your tax deductions and credits. They’ll review your return line by line, sign it and guarantee it’s done right, for
100% confidence.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Claire9009 from
Amazing service
Turbo tax is Easy helpful and fast. I really recommend using it!!!
Date published: 2021-02-25
Rated 5 out of 5 by
Nyola from
Your help and overall is excellent
Easy directions to follow with help that is great. I would recommend to everyone to use Turbo Tax.
Date published: 2021-02-25
Rated 3 out of 5 by
Jacquesa from
Software Error not Resolved
My NYS return was rejected because of a TurboTax software error. I tried to resolve the error online but I don't think it was solved by your representative. I have nowhere to go with this problem so I resubmitted my NYS tax return. My state tax return looks the same, but TurboTax seemed ok with it. My case number was: 471124226. I have been using Turbo tax since 1998. This is the first time I don't have confidence in the product. Jacques
Date published: 2021-02-25
Rated 5 out of 5 by
Evan Tax from
Super easy to use
So fast with all the prior year's info available to make it easy.
Date published: 2021-02-25
Rated 5 out of 5 by
I PREPARE IT MYSELF from
TURBO TAX IS ACCURATE
I HAVE BEING USING TURBO TAX FOR 7 YEARS NOW AND NEVER HAVE ENCOUNTERED ANY PROBLEM WITH MY REFUND
Date published: 2021-02-25
Rated 5 out of 5 by
TurboTax User 2021 from
Great way to do taxes by yourself.
Continues to be a very good product. I have been using TurboTax for at least 20 years.
Date published: 2021-02-25
Rated 2 out of 5 by
Irritated In The PNW from
UGH
I've SPENT HOURS CORRECTING the EIN on my return only to find there is NO EIN. There is only a TIN. My returns are rejected by both sate and federal BECAUSE THE TURBO TAX PROGRAM WONT RECOGNIZE MY CORRECTIONS
Date published: 2021-02-25
Rated 5 out of 5 by
AB3334 from
First time user
The process was easy and painless! Paid an accountant in the past and this saved me a ton of money (I think)!
Date published: 2021-02-25
Rated 4 out of 5 by
Sgrtit from
Good tax filing software, sets the standard.
My experience with Turotax has been good this year as in past years. The software continues to be easy to use and I like that it saves information from your past returns. The expert I consulted with this year was great. My only criticism of Turbotax is that since I was divorced in the last couple of years I have had to access information from previous returns, which is extremely difficult because they make you create a new account and won't let you access your old account information unless you file this years' taxes under the old account, which is impossible. I have also noticed finding/looking at information on the forms while completing the process is much less complete and much more difficult than it was several years ago. I understand their desire/need to keep freeloaders from using their program to do their taxes and then opt out at the last minute, but I would rather that there was an option to pay up front/at the beginning of the process, so that I could have greater access throughout the process. I would definitely do that. I just want greater access to my past information and current information throughout the process.
Date published: 2021-02-25
Rated 5 out of 5 by
Goofy200 from
Easy Peasy
Experts are quick to call back. Every question answered easy to file.
All TurboTax® Offerings Reviews - Page 94
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Claire9009 from
Amazing service
Turbo tax is Easy helpful and fast. I really recommend using it!!!
Date published: 2021-02-25
Rated 5 out of 5 by
Nyola from
Your help and overall is excellent
Easy directions to follow with help that is great. I would recommend to everyone to use Turbo Tax.
Date published: 2021-02-25
Rated 3 out of 5 by
Jacquesa from
Software Error not Resolved
My NYS return was rejected because of a TurboTax software error. I tried to resolve the error online but I don't think it was solved by your representative. I have nowhere to go with this problem so I resubmitted my NYS tax return. My state tax return looks the same, but TurboTax seemed ok with it. My case number was: 471124226. I have been using Turbo tax since 1998. This is the first time I don't have confidence in the product. Jacques
Date published: 2021-02-25
Rated 5 out of 5 by
Evan Tax from
Super easy to use
So fast with all the prior year's info available to make it easy.
Date published: 2021-02-25
Rated 5 out of 5 by
I PREPARE IT MYSELF from
TURBO TAX IS ACCURATE
I HAVE BEING USING TURBO TAX FOR 7 YEARS NOW AND NEVER HAVE ENCOUNTERED ANY PROBLEM WITH MY REFUND
Date published: 2021-02-25
Rated 5 out of 5 by
TurboTax User 2021 from
Great way to do taxes by yourself.
Continues to be a very good product. I have been using TurboTax for at least 20 years.
Date published: 2021-02-25
Rated 2 out of 5 by
Irritated In The PNW from
UGH
I've SPENT HOURS CORRECTING the EIN on my return only to find there is NO EIN. There is only a TIN. My returns are rejected by both sate and federal BECAUSE THE TURBO TAX PROGRAM WONT RECOGNIZE MY CORRECTIONS
Date published: 2021-02-25
Rated 5 out of 5 by
AB3334 from
First time user
The process was easy and painless! Paid an accountant in the past and this saved me a ton of money (I think)!
Date published: 2021-02-25
Rated 4 out of 5 by
Sgrtit from
Good tax filing software, sets the standard.
My experience with Turotax has been good this year as in past years. The software continues to be easy to use and I like that it saves information from your past returns. The expert I consulted with this year was great. My only criticism of Turbotax is that since I was divorced in the last couple of years I have had to access information from previous returns, which is extremely difficult because they make you create a new account and won't let you access your old account information unless you file this years' taxes under the old account, which is impossible. I have also noticed finding/looking at information on the forms while completing the process is much less complete and much more difficult than it was several years ago. I understand their desire/need to keep freeloaders from using their program to do their taxes and then opt out at the last minute, but I would rather that there was an option to pay up front/at the beginning of the process, so that I could have greater access throughout the process. I would definitely do that. I just want greater access to my past information and current information throughout the process.
Date published: 2021-02-25
Rated 5 out of 5 by
Goofy200 from
Easy Peasy
Experts are quick to call back. Every question answered easy to file.
All TurboTax® Offerings Reviews - Page 94
Date published: 2021-02-25