TURBO TAX CUSTOMER REVIEWS

TurboTax Live Deluxe Reviews

TurboTax Live Deluxe is an online tax preparation that connects you with real CPAs and EAs on demand to maximize your tax deductions and credits. They’ll review your return line by line, sign it and guarantee it’s done right, for
100% confidence.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Amazing service Turbo tax is Easy helpful and fast. I really recommend using it!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Your help and overall is excellent Easy directions to follow with help that is great. I would recommend to everyone to use Turbo Tax.
Date published: 2021-02-25
Rated 3 out of 5 by from Software Error not Resolved My NYS return was rejected because of a TurboTax software error. I tried to resolve the error online but I don't think it was solved by your representative. I have nowhere to go with this problem so I resubmitted my NYS tax return. My state tax return looks the same, but TurboTax seemed ok with it. My case number was: 471124226. I have been using Turbo tax since 1998. This is the first time I don't have confidence in the product. Jacques
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy to use So fast with all the prior year's info available to make it easy.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS ACCURATE I HAVE BEING USING TURBO TAX FOR 7 YEARS NOW AND NEVER HAVE ENCOUNTERED ANY PROBLEM WITH MY REFUND
Date published: 2021-02-25
Rated 5 out of 5 by from Great way to do taxes by yourself. Continues to be a very good product. I have been using TurboTax for at least 20 years.
Date published: 2021-02-25
Rated 2 out of 5 by from UGH I've SPENT HOURS CORRECTING the EIN on my return only to find there is NO EIN. There is only a TIN. My returns are rejected by both sate and federal BECAUSE THE TURBO TAX PROGRAM WONT RECOGNIZE MY CORRECTIONS
Date published: 2021-02-25
Rated 5 out of 5 by from First time user The process was easy and painless! Paid an accountant in the past and this saved me a ton of money (I think)!
Date published: 2021-02-25
Rated 4 out of 5 by from Good tax filing software, sets the standard. My experience with Turotax has been good this year as in past years. The software continues to be easy to use and I like that it saves information from your past returns. The expert I consulted with this year was great. My only criticism of Turbotax is that since I was divorced in the last couple of years I have had to access information from previous returns, which is extremely difficult because they make you create a new account and won't let you access your old account information unless you file this years' taxes under the old account, which is impossible. I have also noticed finding/looking at information on the forms while completing the process is much less complete and much more difficult than it was several years ago. I understand their desire/need to keep freeloaders from using their program to do their taxes and then opt out at the last minute, but I would rather that there was an option to pay up front/at the beginning of the process, so that I could have greater access throughout the process. I would definitely do that. I just want greater access to my past information and current information throughout the process.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy Peasy Experts are quick to call back. Every question answered easy to file.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 94
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Amazing service Turbo tax is Easy helpful and fast. I really recommend using it!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Your help and overall is excellent Easy directions to follow with help that is great. I would recommend to everyone to use Turbo Tax.
Date published: 2021-02-25
Rated 3 out of 5 by from Software Error not Resolved My NYS return was rejected because of a TurboTax software error. I tried to resolve the error online but I don't think it was solved by your representative. I have nowhere to go with this problem so I resubmitted my NYS tax return. My state tax return looks the same, but TurboTax seemed ok with it. My case number was: 471124226. I have been using Turbo tax since 1998. This is the first time I don't have confidence in the product. Jacques
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy to use So fast with all the prior year's info available to make it easy.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS ACCURATE I HAVE BEING USING TURBO TAX FOR 7 YEARS NOW AND NEVER HAVE ENCOUNTERED ANY PROBLEM WITH MY REFUND
Date published: 2021-02-25
Rated 5 out of 5 by from Great way to do taxes by yourself. Continues to be a very good product. I have been using TurboTax for at least 20 years.
Date published: 2021-02-25
Rated 2 out of 5 by from UGH I've SPENT HOURS CORRECTING the EIN on my return only to find there is NO EIN. There is only a TIN. My returns are rejected by both sate and federal BECAUSE THE TURBO TAX PROGRAM WONT RECOGNIZE MY CORRECTIONS
Date published: 2021-02-25
Rated 5 out of 5 by from First time user The process was easy and painless! Paid an accountant in the past and this saved me a ton of money (I think)!
Date published: 2021-02-25
Rated 4 out of 5 by from Good tax filing software, sets the standard. My experience with Turotax has been good this year as in past years. The software continues to be easy to use and I like that it saves information from your past returns. The expert I consulted with this year was great. My only criticism of Turbotax is that since I was divorced in the last couple of years I have had to access information from previous returns, which is extremely difficult because they make you create a new account and won't let you access your old account information unless you file this years' taxes under the old account, which is impossible. I have also noticed finding/looking at information on the forms while completing the process is much less complete and much more difficult than it was several years ago. I understand their desire/need to keep freeloaders from using their program to do their taxes and then opt out at the last minute, but I would rather that there was an option to pay up front/at the beginning of the process, so that I could have greater access throughout the process. I would definitely do that. I just want greater access to my past information and current information throughout the process.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy Peasy Experts are quick to call back. Every question answered easy to file.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 94