TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Stephanie Bentzen from
Turbo Tax fees
There needs to be a clearer explanation of fees to use Turbo Tax. I wanted to use pay with my refund but I received an error message stating that I didn't meet the requirements. There was no explanation about there being extra fees on top of the Turbo Tax fee. When I went to pay with my card, it did not state the amount it was going to charge my card until after I hit pay. I was on the phone with a representative at the time so she explained but it should be clearly laid out on the screen.
Date published: 2023-04-19
Rated 5 out of 5 by
AndyKC from
Turbo Tax is very helpful.
Turbo Tax is very easy to use and in detail. This has been so helpful for the past around 20+ years to file electronically and I plan to continue using it in future also.
Date published: 2023-04-19
Rated 5 out of 5 by
Brian from Texas from
Excellent tool for the tax paying citizen
It is quick, efficient, can be done from your home and doesn't cost you an arm and a leg. I like the freedom it gives that I can do it myself. I like the security that it will be done right with little issue from the IRS.
Date published: 2023-04-19
Rated 5 out of 5 by
MikeS123456 from
Excellent product, some minor flaws
Easy to navigate, cost effective. Would recommend upgrade of section where donations input. The link to itsDeductable is hard to find.
Date published: 2023-04-19
Rated 5 out of 5 by
mybabyandme from
thank you turbo tax 2023
was able to speak with a live agent named Loquisha (not sure if her name is spelled correctly). She was awesome. Excellent customer service and resolved my silly issue quickly.
Date published: 2023-04-19
Rated 5 out of 5 by
Nonofyorbiz from
Yey! Taxes are all done.
Love being able to do my taxes remotely and file electronically.
Date published: 2023-04-19
Rated 4 out of 5 by
Brettskiibessler4828 from
TurboTax is great. I am thankful to God for it.
Thank you Lord. I praise your name! Thank you for giving me an easy way, Jesus, to file returns.
Date published: 2023-04-19
Rated 3 out of 5 by
confused12309 from
Unsure if this was the right choice
Paid $118 to file taxes. Initially rejected. Tried to submit again on Tax Day. I'm not sure what the consequence of that is - is it considered late if I get rejected? No real guidance from TurboTax on this
Date published: 2023-04-19
Rated 5 out of 5 by
Jellybean1211 from
Turbo Tax is helpful and east
I totally recommend them. I was stressed out at first but that went away and it was done quick and easy. Thank you
Date published: 2023-04-19
Rated 3 out of 5 by
lilcat2143 from
good service hidden fees
I just wish Free meant Free not only if you have xyz its Free.
All TurboTax® Offerings Reviews - Page 606
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Stephanie Bentzen from
Turbo Tax fees
There needs to be a clearer explanation of fees to use Turbo Tax. I wanted to use pay with my refund but I received an error message stating that I didn't meet the requirements. There was no explanation about there being extra fees on top of the Turbo Tax fee. When I went to pay with my card, it did not state the amount it was going to charge my card until after I hit pay. I was on the phone with a representative at the time so she explained but it should be clearly laid out on the screen.
Date published: 2023-04-19
Rated 5 out of 5 by
AndyKC from
Turbo Tax is very helpful.
Turbo Tax is very easy to use and in detail. This has been so helpful for the past around 20+ years to file electronically and I plan to continue using it in future also.
Date published: 2023-04-19
Rated 5 out of 5 by
Brian from Texas from
Excellent tool for the tax paying citizen
It is quick, efficient, can be done from your home and doesn't cost you an arm and a leg. I like the freedom it gives that I can do it myself. I like the security that it will be done right with little issue from the IRS.
Date published: 2023-04-19
Rated 5 out of 5 by
MikeS123456 from
Excellent product, some minor flaws
Easy to navigate, cost effective. Would recommend upgrade of section where donations input. The link to itsDeductable is hard to find.
Date published: 2023-04-19
Rated 5 out of 5 by
mybabyandme from
thank you turbo tax 2023
was able to speak with a live agent named Loquisha (not sure if her name is spelled correctly). She was awesome. Excellent customer service and resolved my silly issue quickly.
Date published: 2023-04-19
Rated 5 out of 5 by
Nonofyorbiz from
Yey! Taxes are all done.
Love being able to do my taxes remotely and file electronically.
Date published: 2023-04-19
Rated 4 out of 5 by
Brettskiibessler4828 from
TurboTax is great. I am thankful to God for it.
Thank you Lord. I praise your name! Thank you for giving me an easy way, Jesus, to file returns.
Date published: 2023-04-19
Rated 3 out of 5 by
confused12309 from
Unsure if this was the right choice
Paid $118 to file taxes. Initially rejected. Tried to submit again on Tax Day. I'm not sure what the consequence of that is - is it considered late if I get rejected? No real guidance from TurboTax on this
Date published: 2023-04-19
Rated 5 out of 5 by
Jellybean1211 from
Turbo Tax is helpful and east
I totally recommend them. I was stressed out at first but that went away and it was done quick and easy. Thank you
Date published: 2023-04-19
Rated 3 out of 5 by
lilcat2143 from
good service hidden fees
I just wish Free meant Free not only if you have xyz its Free.
All TurboTax® Offerings Reviews - Page 606
Date published: 2023-04-19