TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from Too many fees!! After paying $90.00 for Turbo Tax, I then have to pay $25 dollars to file my state tax and then on top of that if I don't want to pay for it with a credit card you are going to charge me another $40. For a grand total of $155 for someone getting back a grand total of $175. Thanks for nothing Turbo Tax and shove you fees!!!!!!
Date published: 2023-04-19
Rated 4 out of 5 by from Easy to use Easy to use and sell explanatory. Walks you thru each step.
Date published: 2023-04-19
Rated 5 out of 5 by from Always fast and easy Have used turbo tax for 25 years and it has always been fast and easy
Date published: 2023-04-19
Rated 2 out of 5 by from Frustrating experience - Turbotax couldn't recognize that I eFiled with TurboTax last year. I had to download my 1040 from TurboTax and re-input information requested by TurboTax instead of it auto-populating from the system. - Would be cool if tool had better error recognition. I went in circles for a while to get my backdoor roth input correctly. If the system could better assist with route cause that would be helpful. - 2.5% credit card fee. - Doesn't allow you to import from the same financial system for two different people (MFJ)
Date published: 2023-04-19
Rated 5 out of 5 by from Love Turbo Tax It's great it double checks my data to make it good.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Like having an assistant who keeps track of all my tax-related details.
Date published: 2023-04-19
Rated 4 out of 5 by from virtual tax filing is easy its easy and efficient if you do not owe money, but if you do owe money then it may take you longer
Date published: 2023-04-19
Rated 1 out of 5 by from wouldn't let me efile two hours before deadline! Was stuck in a loop for at least twenty minutes with two hours before the tax deadline
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax was easy to use and quick EASY TO NAVIGATE AND QUICK. THE SHORTEST TIME IT EVER TOK TO DO MY TAXES
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is User Friendly I love the way it walks you through each step through the entire process.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 578
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Too many fees!! After paying $90.00 for Turbo Tax, I then have to pay $25 dollars to file my state tax and then on top of that if I don't want to pay for it with a credit card you are going to charge me another $40. For a grand total of $155 for someone getting back a grand total of $175. Thanks for nothing Turbo Tax and shove you fees!!!!!!
Date published: 2023-04-19
Rated 4 out of 5 by from Easy to use Easy to use and sell explanatory. Walks you thru each step.
Date published: 2023-04-19
Rated 5 out of 5 by from Always fast and easy Have used turbo tax for 25 years and it has always been fast and easy
Date published: 2023-04-19
Rated 2 out of 5 by from Frustrating experience - Turbotax couldn't recognize that I eFiled with TurboTax last year. I had to download my 1040 from TurboTax and re-input information requested by TurboTax instead of it auto-populating from the system. - Would be cool if tool had better error recognition. I went in circles for a while to get my backdoor roth input correctly. If the system could better assist with route cause that would be helpful. - 2.5% credit card fee. - Doesn't allow you to import from the same financial system for two different people (MFJ)
Date published: 2023-04-19
Rated 5 out of 5 by from Love Turbo Tax It's great it double checks my data to make it good.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Like having an assistant who keeps track of all my tax-related details.
Date published: 2023-04-19
Rated 4 out of 5 by from virtual tax filing is easy its easy and efficient if you do not owe money, but if you do owe money then it may take you longer
Date published: 2023-04-19
Rated 1 out of 5 by from wouldn't let me efile two hours before deadline! Was stuck in a loop for at least twenty minutes with two hours before the tax deadline
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax was easy to use and quick EASY TO NAVIGATE AND QUICK. THE SHORTEST TIME IT EVER TOK TO DO MY TAXES
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is User Friendly I love the way it walks you through each step through the entire process.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 578