TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 2 out of 5 by
blowme2023 from
eh
more confusing than before. not so sure ill use it next year
Date published: 2023-04-19
Rated 3 out of 5 by
MicahC from
More bugs than before. Cumbersome Editing
I've used Turbotax since Year 1 and have always loved the ease of use. Sadly that is gone. Year after year the system has gotten more cumbersome, less user friendly, inundated with frequent asks to "Upgrade". The nickel and diming effect is real. But mostly the user side is nowhere near what it used to be. Editing is awful and you constantly have to resift through pages that are already completed. This will be the last time I use Turbotax.
Date published: 2023-04-19
Rated 5 out of 5 by
Erica W TaxDay from
Erica W. Is phenomenal! Patience beyon! TAXDAY!><>
Erica W. Was knowledgeable, patient and kindhearted with a calming spirit. Always need an Eric's W. In our corner. I believe she's a fantastic person to develop and grow beyond this identity! Treasure and reward an individual like this in your company!
Date published: 2023-04-19
Rated 5 out of 5 by
LOG18 from
TURBO TAX IS THE BOMB
I WAS LATE TRYING TO DO MY TAXES AND TURBO TAX MADE IT SO EASY AND HAD MY 2021 TAX INFO AT HAND
Date published: 2023-04-19
Rated 4 out of 5 by
Yodzilla from
It works but it's not as clear as it could be
TurboTax does a decent job and overall it's easy to use. However when it came time to review what I owed and what I would receive it was very unclear as to how it came to those numbers. I couldn't drill down into why I owed state taxes and for federal it showed me as getting a return when actually I had just paid an estimate thinking I was going to need an extension.
Date published: 2023-04-19
Rated 5 out of 5 by
Razmodious from
Quick and Easy
TurboTax made filling easy and pain free. The links to help understand topics were handy and provided adequate understanding and suggestions, when applicable, to be able to confidently move through the forms.
Date published: 2023-04-19
Rated 5 out of 5 by
gisset from
turbo tax is the best
easy to use................ I love using turbo tax...
Date published: 2023-04-19
Rated 4 out of 5 by
Njohnson816 from
Turbo Tax is Helpful
Overall the process wasn't bad. I liked the features that allowed me to add and subtract details and other information without having to enter in every piece.
Date published: 2023-04-19
Rated 4 out of 5 by
nanckm from
ok
too many repetitive questions. I don't like answering questions.
Date published: 2023-04-19
Rated 4 out of 5 by
FayeLee from
I finished
I had some difficulty with it not completely erasing my old address from Texas. I tried going back to My Info—where it didn’t show the error, just on my return review. Also I am using an iPad, and I have had problems downloading or saving document copies to my files. ☹️
All TurboTax® Offerings Reviews - Page 501
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
blowme2023 from
eh
more confusing than before. not so sure ill use it next year
Date published: 2023-04-19
Rated 3 out of 5 by
MicahC from
More bugs than before. Cumbersome Editing
I've used Turbotax since Year 1 and have always loved the ease of use. Sadly that is gone. Year after year the system has gotten more cumbersome, less user friendly, inundated with frequent asks to "Upgrade". The nickel and diming effect is real. But mostly the user side is nowhere near what it used to be. Editing is awful and you constantly have to resift through pages that are already completed. This will be the last time I use Turbotax.
Date published: 2023-04-19
Rated 5 out of 5 by
Erica W TaxDay from
Erica W. Is phenomenal! Patience beyon! TAXDAY!><>
Erica W. Was knowledgeable, patient and kindhearted with a calming spirit. Always need an Eric's W. In our corner. I believe she's a fantastic person to develop and grow beyond this identity! Treasure and reward an individual like this in your company!
Date published: 2023-04-19
Rated 5 out of 5 by
LOG18 from
TURBO TAX IS THE BOMB
I WAS LATE TRYING TO DO MY TAXES AND TURBO TAX MADE IT SO EASY AND HAD MY 2021 TAX INFO AT HAND
Date published: 2023-04-19
Rated 4 out of 5 by
Yodzilla from
It works but it's not as clear as it could be
TurboTax does a decent job and overall it's easy to use. However when it came time to review what I owed and what I would receive it was very unclear as to how it came to those numbers. I couldn't drill down into why I owed state taxes and for federal it showed me as getting a return when actually I had just paid an estimate thinking I was going to need an extension.
Date published: 2023-04-19
Rated 5 out of 5 by
Razmodious from
Quick and Easy
TurboTax made filling easy and pain free. The links to help understand topics were handy and provided adequate understanding and suggestions, when applicable, to be able to confidently move through the forms.
Date published: 2023-04-19
Rated 5 out of 5 by
gisset from
turbo tax is the best
easy to use................ I love using turbo tax...
Date published: 2023-04-19
Rated 4 out of 5 by
Njohnson816 from
Turbo Tax is Helpful
Overall the process wasn't bad. I liked the features that allowed me to add and subtract details and other information without having to enter in every piece.
Date published: 2023-04-19
Rated 4 out of 5 by
nanckm from
ok
too many repetitive questions. I don't like answering questions.
Date published: 2023-04-19
Rated 4 out of 5 by
FayeLee from
I finished
I had some difficulty with it not completely erasing my old address from Texas. I tried going back to My Info—where it didn’t show the error, just on my return review. Also I am using an iPad, and I have had problems downloading or saving document copies to my files. ☹️
All TurboTax® Offerings Reviews - Page 501
Date published: 2023-04-19