TURBO TAX CUSTOMER REVIEWS
TurboTax Live Deluxe Reviews
TurboTax Live Deluxe is an online tax preparation that connects you with real CPAs and EAs on demand to maximize your tax deductions and credits. They’ll review your return line by line, sign it and guarantee it’s done right, for
100% confidence.
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Life Changes
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
PNHampshire from
Detailed but good
TurboTax Deluxe is very detailed and thurogh. But that also means it is laborious if you let the program control each step.
Date published: 2021-02-27
Rated 5 out of 5 by
Josephgood from
Awesome
It works good and recommended to all tax filers. A trial will convince you.
Date published: 2021-02-27
Rated 5 out of 5 by
Baddletax from
Great
It was super easy and quick I was quite impressed by the way I was able to do it myself.
Date published: 2021-02-27
Rated 5 out of 5 by
noice89 from
Simple and Easy
They always make my life so easy. What can be a daunting process is so simple with turbo tax
Date published: 2021-02-27
Rated 5 out of 5 by
Salem83 from
TurboTax is Easy
TurboTax is easy to use and no hassle of having to leave the house to file taxes or make an appointment.
Date published: 2021-02-27
Rated 5 out of 5 by
Fred The Tech from
Fast & Easy Tax Software
TurboTax Live made it very easy to file my complicated tax return. It was nice going step by step and knowing that I had live help if I needed it. I love that I did not have to use software this year and I was able to do everything online. Way to go TurboTax Live!
Date published: 2021-02-27
Rated 5 out of 5 by
RealG from
They were good and fast
i dont like you try to charge $40 when people decide to pay from the refound
Date published: 2021-02-27
Rated 5 out of 5 by
Bloomer447 from
The service was excellent. Angel did awesome.
Angel did fantastic. I really appreciate his help.
Date published: 2021-02-27
Rated 1 out of 5 by
CapRedBeard from
WORST SERVICE EVER!!!
This was by far the worst experience I've ever had with TurboTax who I have used for years. Because of one form I was forced to by their Deluxe package because the free version didn't cover that one form. Then I kept getting the same error over and over that "Our records indicate that you are not entitled to efile one or more formsets." After looking online and on their own forums, it suggested deleting the State refund and starting over. I did this, only to find out the $43 that I was forced to pay for TurboTax "Deluxe" only covered my Federal return. I was one the phone for an hour with supervisor trying to fix this, and she was the only good part of this whole ordeal. She, Joviet, was kind and understanding and spent a long time trying to figure out why the service codes she was getting me didn't work. Finally, she found out that all services codes were not longer in service even though she could still generate them. I had to pay another $48 just to file my state refund. So in the end, sure I'm getting $210 in total returns, but I had to pay $91 of that to TurboTax for their "Deluxe" package for doing my own taxes.
Date published: 2021-02-27
Rated 4 out of 5 by
Sugarmcbride359 from
It was Great!
I really enjoyed this program however being this was my 1st time filing on my own while having self employment so it was a little confusing at times but overall it was Great!
All TurboTax® Offerings Reviews - Page 459
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
PNHampshire from
Detailed but good
TurboTax Deluxe is very detailed and thurogh. But that also means it is laborious if you let the program control each step.
Date published: 2021-02-27
Rated 5 out of 5 by
Josephgood from
Awesome
It works good and recommended to all tax filers. A trial will convince you.
Date published: 2021-02-27
Rated 5 out of 5 by
Baddletax from
Great
It was super easy and quick I was quite impressed by the way I was able to do it myself.
Date published: 2021-02-27
Rated 5 out of 5 by
noice89 from
Simple and Easy
They always make my life so easy. What can be a daunting process is so simple with turbo tax
Date published: 2021-02-27
Rated 5 out of 5 by
Salem83 from
TurboTax is Easy
TurboTax is easy to use and no hassle of having to leave the house to file taxes or make an appointment.
Date published: 2021-02-27
Rated 5 out of 5 by
Fred The Tech from
Fast & Easy Tax Software
TurboTax Live made it very easy to file my complicated tax return. It was nice going step by step and knowing that I had live help if I needed it. I love that I did not have to use software this year and I was able to do everything online. Way to go TurboTax Live!
Date published: 2021-02-27
Rated 5 out of 5 by
RealG from
They were good and fast
i dont like you try to charge $40 when people decide to pay from the refound
Date published: 2021-02-27
Rated 5 out of 5 by
Bloomer447 from
The service was excellent. Angel did awesome.
Angel did fantastic. I really appreciate his help.
Date published: 2021-02-27
Rated 1 out of 5 by
CapRedBeard from
WORST SERVICE EVER!!!
This was by far the worst experience I've ever had with TurboTax who I have used for years. Because of one form I was forced to by their Deluxe package because the free version didn't cover that one form. Then I kept getting the same error over and over that "Our records indicate that you are not entitled to efile one or more formsets." After looking online and on their own forums, it suggested deleting the State refund and starting over. I did this, only to find out the $43 that I was forced to pay for TurboTax "Deluxe" only covered my Federal return. I was one the phone for an hour with supervisor trying to fix this, and she was the only good part of this whole ordeal. She, Joviet, was kind and understanding and spent a long time trying to figure out why the service codes she was getting me didn't work. Finally, she found out that all services codes were not longer in service even though she could still generate them. I had to pay another $48 just to file my state refund. So in the end, sure I'm getting $210 in total returns, but I had to pay $91 of that to TurboTax for their "Deluxe" package for doing my own taxes.
Date published: 2021-02-27
Rated 4 out of 5 by
Sugarmcbride359 from
It was Great!
I really enjoyed this program however being this was my 1st time filing on my own while having self employment so it was a little confusing at times but overall it was Great!
All TurboTax® Offerings Reviews - Page 459
Date published: 2021-02-27