TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from love it so easy to use but... i forgot my info and had to start over i wish they had a way to merge your accounts baised on ss number..
Date published: 2023-05-25
Rated 5 out of 5 by from great great customer service...people friendly.. could n0t do without them.. thanks everyone
Date published: 2023-05-25
Rated 1 out of 5 by from Charged me but didn’t send in paperwork Filed with TurboTax in the past, and it has been decent. However, as years progress, the service gets more expensive and the quality of experience diminishes. I went to file before the deadline, paid, saw that TurboTax accepted my payment, and went about my business. A month later with no info on the return, I log in to see that the paperwork was never filed because “didn’t complete the signing”. I could accept this as being solely my fault if it wasn’t for the fact that TurboTax charged me (which I saw immediately), and then never sent out an email afterwords warning or stating that I hadn't completed filing before the deadline. This is the last year that I will use TurboTax.
Date published: 2023-05-25
Rated 5 out of 5 by from turbo tax very easy and helpful especially for those who don't have much knowledge of computers.
Date published: 2023-05-25
Rated 5 out of 5 by from Turbo Tax is really good I love the simplicity and help and the fact both federal and state are free. Thank you so much!
Date published: 2023-05-25
Rated 5 out of 5 by from Amazing She was the best. My first agent gave some pushback and was not helpful.
Date published: 2023-05-25
Rated 5 out of 5 by from Great experience keep it going! Really intuitive! Like the experience of answer questions and continue
Date published: 2023-05-25
Rated 5 out of 5 by from Tried and True! Thank you, thank you, thank you! We appreciate this software year after year!
Date published: 2023-05-25
Rated 5 out of 5 by from TurboTax is awesome and I have used them for years Excellent service and the information box next to each question is always helpful in making informed decisions.
Date published: 2023-05-25
Rated 4 out of 5 by from TURBOTAX IS GREAT!! TURBO TAX IS SIMPLE AND STRAIGHT Forward to use.. The full service mode was very helpful. Live support is great!
Date published: 2023-05-25
All TurboTax® Offerings Reviews - Page 46
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love it so easy to use but... i forgot my info and had to start over i wish they had a way to merge your accounts baised on ss number..
Date published: 2023-05-25
Rated 5 out of 5 by from great great customer service...people friendly.. could n0t do without them.. thanks everyone
Date published: 2023-05-25
Rated 1 out of 5 by from Charged me but didn’t send in paperwork Filed with TurboTax in the past, and it has been decent. However, as years progress, the service gets more expensive and the quality of experience diminishes. I went to file before the deadline, paid, saw that TurboTax accepted my payment, and went about my business. A month later with no info on the return, I log in to see that the paperwork was never filed because “didn’t complete the signing”. I could accept this as being solely my fault if it wasn’t for the fact that TurboTax charged me (which I saw immediately), and then never sent out an email afterwords warning or stating that I hadn't completed filing before the deadline. This is the last year that I will use TurboTax.
Date published: 2023-05-25
Rated 5 out of 5 by from turbo tax very easy and helpful especially for those who don't have much knowledge of computers.
Date published: 2023-05-25
Rated 5 out of 5 by from Turbo Tax is really good I love the simplicity and help and the fact both federal and state are free. Thank you so much!
Date published: 2023-05-25
Rated 5 out of 5 by from Amazing She was the best. My first agent gave some pushback and was not helpful.
Date published: 2023-05-25
Rated 5 out of 5 by from Great experience keep it going! Really intuitive! Like the experience of answer questions and continue
Date published: 2023-05-25
Rated 5 out of 5 by from Tried and True! Thank you, thank you, thank you! We appreciate this software year after year!
Date published: 2023-05-25
Rated 5 out of 5 by from TurboTax is awesome and I have used them for years Excellent service and the information box next to each question is always helpful in making informed decisions.
Date published: 2023-05-25
Rated 4 out of 5 by from TURBOTAX IS GREAT!! TURBO TAX IS SIMPLE AND STRAIGHT Forward to use.. The full service mode was very helpful. Live support is great!
Date published: 2023-05-25
All TurboTax® Offerings Reviews - Page 46