TURBO TAX CUSTOMER REVIEWS

TurboTax Live Deluxe Reviews

TurboTax Live Deluxe is an online tax preparation that connects you with real CPAs and EAs on demand to maximize your tax deductions and credits. They’ll review your return line by line, sign it and guarantee it’s done right, for
100% confidence.

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Own a business
Student
Rated 3 out of 5 by from GOOD PROGRAM WATCH UPGRADES TURBO TAX IS GOOD SOFTWARE AND MAKES TAXES EASY TO UNDERSTAND. BUT IT GETS BETTER EVERY YEAR AT HIDING THE BASIC PACKAGES, MAKING A $40-$50 PROGAM COST $90+
Date published: 2021-02-24
Rated 1 out of 5 by from Waste of Time I had to redo my taxes twice because of buggy software and errors. Overall took me 7-8 hours when it should have taken 2 hours. Then I had to pay for the terrible service. This will be the last time I use TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX IS AWESOME! THE HELPER EXPERT PATRICIA I HAD HELPING ME WAS BEYOND A+++ THATS WHAT I WAS LOOKING FOR SHE WAS ALL I NEEDED IT! PATRICIA ANSWER ALL MY QUESTIONS WITH DETAILED. MORE THAN 1 1/2 HOUR ON THE PHON EVERY PATIENT,VERY KNOWLEDGEABLE,BEYOND SATISFIED!! WE NEED MORE PEOPLE LIKE HER! Patricia should be recognized because of people like her, and customer service she offers I will be back next year!!
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax was very easy and helpful when need very easy to do. so easy a caveman can do it. wouldn't use it anyone else
Date published: 2021-02-24
Rated 2 out of 5 by from First Time Turbo Tax User I loved that Quick Books was transferred to TurboTax without issue. I liked the autobot's responses to most of my questions. However, the "Xbas is too high" was incredibly stressful. There didn't seem to be a clear explanation as to what that is or how to fix it. I could not find the section on the platform to actually make the changes. The cost of TurboTax was higher than I ever paid with HR Block. All in all, I will most likely return to HR Block next year because there wasn't a large enough difference to justify the cost of TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent Easy to do taxes and very user friendly, easy to download date and complete the forms
Date published: 2021-02-24
Rated 3 out of 5 by from Blah Not worth what I paid for. I think I'm going to try other tax software in the future. It seems the cost of turbo tax this year is like double what I paid last year. It's funny, the cost of Turbo Tax keeps increasing but my income tax return doesn't. At this rate, in a decade or so, I may as well send my entire return to Turbo tax.
Date published: 2021-02-24
Rated 5 out of 5 by from awesome my experience with turbo tax was excellent . i will recommend
Date published: 2021-02-24
Rated 5 out of 5 by from simple solution taxes have always been daunting for me but Turbo Tax has made them manageable and approachable
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is awesome He was patient, knowledgeable, and understanding. Awesome guy.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 413
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from GOOD PROGRAM WATCH UPGRADES TURBO TAX IS GOOD SOFTWARE AND MAKES TAXES EASY TO UNDERSTAND. BUT IT GETS BETTER EVERY YEAR AT HIDING THE BASIC PACKAGES, MAKING A $40-$50 PROGAM COST $90+
Date published: 2021-02-24
Rated 1 out of 5 by from Waste of Time I had to redo my taxes twice because of buggy software and errors. Overall took me 7-8 hours when it should have taken 2 hours. Then I had to pay for the terrible service. This will be the last time I use TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX IS AWESOME! THE HELPER EXPERT PATRICIA I HAD HELPING ME WAS BEYOND A+++ THATS WHAT I WAS LOOKING FOR SHE WAS ALL I NEEDED IT! PATRICIA ANSWER ALL MY QUESTIONS WITH DETAILED. MORE THAN 1 1/2 HOUR ON THE PHON EVERY PATIENT,VERY KNOWLEDGEABLE,BEYOND SATISFIED!! WE NEED MORE PEOPLE LIKE HER! Patricia should be recognized because of people like her, and customer service she offers I will be back next year!!
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax was very easy and helpful when need very easy to do. so easy a caveman can do it. wouldn't use it anyone else
Date published: 2021-02-24
Rated 2 out of 5 by from First Time Turbo Tax User I loved that Quick Books was transferred to TurboTax without issue. I liked the autobot's responses to most of my questions. However, the "Xbas is too high" was incredibly stressful. There didn't seem to be a clear explanation as to what that is or how to fix it. I could not find the section on the platform to actually make the changes. The cost of TurboTax was higher than I ever paid with HR Block. All in all, I will most likely return to HR Block next year because there wasn't a large enough difference to justify the cost of TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent Easy to do taxes and very user friendly, easy to download date and complete the forms
Date published: 2021-02-24
Rated 3 out of 5 by from Blah Not worth what I paid for. I think I'm going to try other tax software in the future. It seems the cost of turbo tax this year is like double what I paid last year. It's funny, the cost of Turbo Tax keeps increasing but my income tax return doesn't. At this rate, in a decade or so, I may as well send my entire return to Turbo tax.
Date published: 2021-02-24
Rated 5 out of 5 by from awesome my experience with turbo tax was excellent . i will recommend
Date published: 2021-02-24
Rated 5 out of 5 by from simple solution taxes have always been daunting for me but Turbo Tax has made them manageable and approachable
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is awesome He was patient, knowledgeable, and understanding. Awesome guy.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 413