TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Umugabo from
Ty is good
They help understanding and make corrections on the errors
Date published: 2023-04-14
Rated 2 out of 5 by
BillBCI from
Worked eventually, but technical glitches
There was technical glitch where my credit for previous year AMT indicated "needs review" no matter what I did. Technical support told me they figured I was getting the credit, but could not show me any proof and told me I would have to pay for expert support from a tax professional if I wanted proof. I should not need to pay a tax professional to resolve an error with the TurboTax program. Fortunately, I eventually found the credit on the draft 1040. It really undermines my confidence as to whether TurboTax did everything else correctly, and the dismissive attitude of technical support was not helpful considering the consequences of filing an inaccurate return. I may move to a different product next year.
Date published: 2023-04-14
Rated 1 out of 5 by
Mark765432z from
Bad. Tax “Expert” not helpful
I paid extra for the Tax Expert, but they were not helpful. One of them had no idea what to tell me and I felt like I was teaching them something. I want a refund of that fee.
Date published: 2023-04-14
Rated 5 out of 5 by
Amigo23 from
It is a very good product. It makes my life easy.
it is very easy to use any one can use it. No special skill is needed.
Date published: 2023-04-14
Rated 5 out of 5 by
PURRLJAM from
Been using TurboTax for years...I Love it!!!
Not sure why people pay use fees when they can use such an amazing tax tool such as TurboTax. Thanks for making tax time easy like Sunday morning.
Date published: 2023-04-14
Rated 5 out of 5 by
Cjosephjr from
Very helpful
She was very helpful and very nice definitely will be using TurboTax again
Date published: 2023-04-14
Rated 5 out of 5 by
PHYDZ from
PERFECT
PERFECT SOFTWARE THAT I WILL BE RECOMENDING TO ANYONE
Date published: 2023-04-14
Rated 4 out of 5 by
Bundy 1960 from
Turbo Tax is ok
Tough at first. Then I caught on. I would use it again in the future.
Date published: 2023-04-14
Rated 5 out of 5 by
Starr1966 from
Turbo tax makes it easy
I always go to H&R Block which charges me alot to file my taxes. I found a easy way to file, turbo tax has made it easy for me and not paying alot.
Date published: 2023-04-14
Rated 5 out of 5 by
Beth5624 from
TurboTax is Easy!
Very easy to use and user-friendly. Will definitely use again.
All TurboTax® Offerings Reviews - Page 2827
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Umugabo from
Ty is good
They help understanding and make corrections on the errors
Date published: 2023-04-14
Rated 2 out of 5 by
BillBCI from
Worked eventually, but technical glitches
There was technical glitch where my credit for previous year AMT indicated "needs review" no matter what I did. Technical support told me they figured I was getting the credit, but could not show me any proof and told me I would have to pay for expert support from a tax professional if I wanted proof. I should not need to pay a tax professional to resolve an error with the TurboTax program. Fortunately, I eventually found the credit on the draft 1040. It really undermines my confidence as to whether TurboTax did everything else correctly, and the dismissive attitude of technical support was not helpful considering the consequences of filing an inaccurate return. I may move to a different product next year.
Date published: 2023-04-14
Rated 1 out of 5 by
Mark765432z from
Bad. Tax “Expert” not helpful
I paid extra for the Tax Expert, but they were not helpful. One of them had no idea what to tell me and I felt like I was teaching them something. I want a refund of that fee.
Date published: 2023-04-14
Rated 5 out of 5 by
Amigo23 from
It is a very good product. It makes my life easy.
it is very easy to use any one can use it. No special skill is needed.
Date published: 2023-04-14
Rated 5 out of 5 by
PURRLJAM from
Been using TurboTax for years...I Love it!!!
Not sure why people pay use fees when they can use such an amazing tax tool such as TurboTax. Thanks for making tax time easy like Sunday morning.
Date published: 2023-04-14
Rated 5 out of 5 by
Cjosephjr from
Very helpful
She was very helpful and very nice definitely will be using TurboTax again
Date published: 2023-04-14
Rated 5 out of 5 by
PHYDZ from
PERFECT
PERFECT SOFTWARE THAT I WILL BE RECOMENDING TO ANYONE
Date published: 2023-04-14
Rated 4 out of 5 by
Bundy 1960 from
Turbo Tax is ok
Tough at first. Then I caught on. I would use it again in the future.
Date published: 2023-04-14
Rated 5 out of 5 by
Starr1966 from
Turbo tax makes it easy
I always go to H&R Block which charges me alot to file my taxes. I found a easy way to file, turbo tax has made it easy for me and not paying alot.
Date published: 2023-04-14
Rated 5 out of 5 by
Beth5624 from
TurboTax is Easy!
Very easy to use and user-friendly. Will definitely use again.
All TurboTax® Offerings Reviews - Page 2827
Date published: 2023-04-14