TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Highly recommend TurboTax! I have used TurboTax for over a decade. It is simple, easy and straightforward. The tool walks you through step by step and we are fairly complicated filers, with two homes and multiple investments. There is no need to pay someone when you can DIY it!
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax waled me through everything I need. Generally quick and easy. There are some prompts for more details, and I found I could go back and make edits to information as needed.
Date published: 2023-04-15
Rated 1 out of 5 by from careful when i start doing my tax show me $159.00 price at the end, I'm paying $217.00 i couldn't go bank and change it this is suck this would be my last time using this trash website
Date published: 2023-04-15
Rated 5 out of 5 by from EASY Peasy! I accidentally answered something wrong and got stuck. I used live chat to help me..and she was just THE nicest!
Date published: 2023-04-15
Rated 5 out of 5 by from TURBOTAX IS THE BEST TURBOTAX PROVIDES EVERYTHING YOUR NEED TO MAKE THE PROCESS EASY TO FILE YOUR TAXES
Date published: 2023-04-15
Rated 1 out of 5 by from Unnecessarily Expensive TurboTax took about $230 from my refund, for an incredibly simple return - no dependents, no mortgage, no tuition, no small business, no nothing. Not worth the cost. Wish I would've just used the slightly more complex Free fillable forms and saved a ton of money.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Tax Experts Tax experts made review process error fixing easy!
Date published: 2023-04-15
Rated 1 out of 5 by from Too much for kids to pay I think that the charge was too high. I paid $178 for my taxes and made $1000 this year. The woman gave me a discount code but it didn't work and the company refused to honor the code because I hit the pay button (thinking the discount was taken off)
Date published: 2023-04-15
Rated 5 out of 5 by from Very Helpful First time filing taxes. Turbo Tax made it easier to do. Thank you!
Date published: 2023-04-15
Rated 1 out of 5 by from Turbotax cannot submit state business return TurboTax for Business is unable to submit my company's Virginia State 502PTET Tax Return. It can only be efiled. Virginia will not accept a paper return. TurboTax says the return is "ineligible" for efiling. To add insult to injury, if I try to print for filing, it tells me that is invalid since Virginia only accepts efile. I've elevated the issue to 2nd tier technical support, and they were unable to solve the problem. They basically said that they agreed there was a problem but they had no plans to fix it and I should use a competing software product.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2365
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Highly recommend TurboTax! I have used TurboTax for over a decade. It is simple, easy and straightforward. The tool walks you through step by step and we are fairly complicated filers, with two homes and multiple investments. There is no need to pay someone when you can DIY it!
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax waled me through everything I need. Generally quick and easy. There are some prompts for more details, and I found I could go back and make edits to information as needed.
Date published: 2023-04-15
Rated 1 out of 5 by from careful when i start doing my tax show me $159.00 price at the end, I'm paying $217.00 i couldn't go bank and change it this is suck this would be my last time using this trash website
Date published: 2023-04-15
Rated 5 out of 5 by from EASY Peasy! I accidentally answered something wrong and got stuck. I used live chat to help me..and she was just THE nicest!
Date published: 2023-04-15
Rated 5 out of 5 by from TURBOTAX IS THE BEST TURBOTAX PROVIDES EVERYTHING YOUR NEED TO MAKE THE PROCESS EASY TO FILE YOUR TAXES
Date published: 2023-04-15
Rated 1 out of 5 by from Unnecessarily Expensive TurboTax took about $230 from my refund, for an incredibly simple return - no dependents, no mortgage, no tuition, no small business, no nothing. Not worth the cost. Wish I would've just used the slightly more complex Free fillable forms and saved a ton of money.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Tax Experts Tax experts made review process error fixing easy!
Date published: 2023-04-15
Rated 1 out of 5 by from Too much for kids to pay I think that the charge was too high. I paid $178 for my taxes and made $1000 this year. The woman gave me a discount code but it didn't work and the company refused to honor the code because I hit the pay button (thinking the discount was taken off)
Date published: 2023-04-15
Rated 5 out of 5 by from Very Helpful First time filing taxes. Turbo Tax made it easier to do. Thank you!
Date published: 2023-04-15
Rated 1 out of 5 by from Turbotax cannot submit state business return TurboTax for Business is unable to submit my company's Virginia State 502PTET Tax Return. It can only be efiled. Virginia will not accept a paper return. TurboTax says the return is "ineligible" for efiling. To add insult to injury, if I try to print for filing, it tells me that is invalid since Virginia only accepts efile. I've elevated the issue to 2nd tier technical support, and they were unable to solve the problem. They basically said that they agreed there was a problem but they had no plans to fix it and I should use a competing software product.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2365