TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from CANT CANCEL PREMIUM SERVICE I have used Turbo Tax for several years, some years required more help than others. I am unable to delete the premium service that I have used in the past. nothing was helpful. I paid for more than what I needed to file.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Fantastic. Idk what they want me to say but I’m not saying it
Date published: 2023-04-17
Rated 5 out of 5 by from Easily done This was an easy process. I will defiantly look into use Turbo Tax again next year. Thank you for all your help.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy and reliable I have been using Turbo Tax for over ten years and so far I haven't had any issues...thank you for being a great tax friend.
Date published: 2023-04-17
Rated 4 out of 5 by from Federal is Good, State needs work The main problem with Federal is when you want to backtrack and answer No instead of the previous Yes. It doesn't always clear out the forms from that response change, which then becomes a problem at the end with residual forms that need to be manually deleted. There also is no way to review the actual worksheets and forms that it is filling out for you - I get why - but they should give users the option to pay up front so that there is full transparency of what is going into which form. That would be especially helpful for the State Tax filings, as they have not done enough to flesh out and explain the many pages on the State Tax side. It is frustrating when a page pops up asking for input, but the wording doesn't tie to any tax form or help page, and there is no reference to what form it is for.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax is Excellent, Detail line by line, Very helpfull into IRA, and other retirement account
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use and fast I have used Turbo Tax the last three years since I've been over in Japan. It is simple and easy to use. So user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very easy. This is an all-positive review for both federal and state. No issues.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy process!! I’ve used TurboTax for years. This year was quite possibly the easiest of all years.
Date published: 2023-04-17
Rated 5 out of 5 by from getting paid first time on turbo tax was glad for all the help throughout the filing
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1739
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from CANT CANCEL PREMIUM SERVICE I have used Turbo Tax for several years, some years required more help than others. I am unable to delete the premium service that I have used in the past. nothing was helpful. I paid for more than what I needed to file.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Fantastic. Idk what they want me to say but I’m not saying it
Date published: 2023-04-17
Rated 5 out of 5 by from Easily done This was an easy process. I will defiantly look into use Turbo Tax again next year. Thank you for all your help.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy and reliable I have been using Turbo Tax for over ten years and so far I haven't had any issues...thank you for being a great tax friend.
Date published: 2023-04-17
Rated 4 out of 5 by from Federal is Good, State needs work The main problem with Federal is when you want to backtrack and answer No instead of the previous Yes. It doesn't always clear out the forms from that response change, which then becomes a problem at the end with residual forms that need to be manually deleted. There also is no way to review the actual worksheets and forms that it is filling out for you - I get why - but they should give users the option to pay up front so that there is full transparency of what is going into which form. That would be especially helpful for the State Tax filings, as they have not done enough to flesh out and explain the many pages on the State Tax side. It is frustrating when a page pops up asking for input, but the wording doesn't tie to any tax form or help page, and there is no reference to what form it is for.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax is Excellent, Detail line by line, Very helpfull into IRA, and other retirement account
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use and fast I have used Turbo Tax the last three years since I've been over in Japan. It is simple and easy to use. So user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very easy. This is an all-positive review for both federal and state. No issues.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy process!! I’ve used TurboTax for years. This year was quite possibly the easiest of all years.
Date published: 2023-04-17
Rated 5 out of 5 by from getting paid first time on turbo tax was glad for all the help throughout the filing
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1739