TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
rose6295 from
CANT CANCEL PREMIUM SERVICE
I have used Turbo Tax for several years, some years required more help than others. I am unable to delete the premium service that I have used in the past. nothing was helpful. I paid for more than what I needed to file.
Date published: 2023-04-17
Rated 5 out of 5 by
BigWillie69 from
Great
Fantastic. Idk what they want me to say but I’m not saying it
Date published: 2023-04-17
Rated 5 out of 5 by
pharngirlTN from
Easily done
This was an easy process. I will defiantly look into use Turbo Tax again next year. Thank you for all your help.
Date published: 2023-04-17
Rated 5 out of 5 by
AMG4 from
Turbo Tax is easy and reliable
I have been using Turbo Tax for over ten years and so far I haven't had any issues...thank you for being a great tax friend.
Date published: 2023-04-17
Rated 4 out of 5 by
OrangeBlueGreen from
Federal is Good, State needs work
The main problem with Federal is when you want to backtrack and answer No instead of the previous Yes. It doesn't always clear out the forms from that response change, which then becomes a problem at the end with residual forms that need to be manually deleted. There also is no way to review the actual worksheets and forms that it is filling out for you - I get why - but they should give users the option to pay up front so that there is full transparency of what is going into which form. That would be especially helpful for the State Tax filings, as they have not done enough to flesh out and explain the many pages on the State Tax side. It is frustrating when a page pops up asking for input, but the wording doesn't tie to any tax form or help page, and there is no reference to what form it is for.
Date published: 2023-04-17
Rated 5 out of 5 by
Tommy Nong from
Turbo Tax is Excellent
Turbo Tax is Excellent, Detail line by line, Very helpfull into IRA, and other retirement account
Date published: 2023-04-17
Rated 5 out of 5 by
Roosta69 from
Easy to use and fast
I have used Turbo Tax the last three years since I've been over in Japan. It is simple and easy to use. So user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by
JLM417 from
Turbo Tax is very easy.
This is an all-positive review for both federal and state. No issues.
Date published: 2023-04-17
Rated 5 out of 5 by
MikeB679 from
Easy process!!
I’ve used TurboTax for years. This year was quite possibly the easiest of all years.
Date published: 2023-04-17
Rated 5 out of 5 by
jotapae from
getting paid
first time on turbo tax was glad for all the help throughout the filing
All TurboTax® Offerings Reviews - Page 1739
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
rose6295 from
CANT CANCEL PREMIUM SERVICE
I have used Turbo Tax for several years, some years required more help than others. I am unable to delete the premium service that I have used in the past. nothing was helpful. I paid for more than what I needed to file.
Date published: 2023-04-17
Rated 5 out of 5 by
BigWillie69 from
Great
Fantastic. Idk what they want me to say but I’m not saying it
Date published: 2023-04-17
Rated 5 out of 5 by
pharngirlTN from
Easily done
This was an easy process. I will defiantly look into use Turbo Tax again next year. Thank you for all your help.
Date published: 2023-04-17
Rated 5 out of 5 by
AMG4 from
Turbo Tax is easy and reliable
I have been using Turbo Tax for over ten years and so far I haven't had any issues...thank you for being a great tax friend.
Date published: 2023-04-17
Rated 4 out of 5 by
OrangeBlueGreen from
Federal is Good, State needs work
The main problem with Federal is when you want to backtrack and answer No instead of the previous Yes. It doesn't always clear out the forms from that response change, which then becomes a problem at the end with residual forms that need to be manually deleted. There also is no way to review the actual worksheets and forms that it is filling out for you - I get why - but they should give users the option to pay up front so that there is full transparency of what is going into which form. That would be especially helpful for the State Tax filings, as they have not done enough to flesh out and explain the many pages on the State Tax side. It is frustrating when a page pops up asking for input, but the wording doesn't tie to any tax form or help page, and there is no reference to what form it is for.
Date published: 2023-04-17
Rated 5 out of 5 by
Tommy Nong from
Turbo Tax is Excellent
Turbo Tax is Excellent, Detail line by line, Very helpfull into IRA, and other retirement account
Date published: 2023-04-17
Rated 5 out of 5 by
Roosta69 from
Easy to use and fast
I have used Turbo Tax the last three years since I've been over in Japan. It is simple and easy to use. So user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by
JLM417 from
Turbo Tax is very easy.
This is an all-positive review for both federal and state. No issues.
Date published: 2023-04-17
Rated 5 out of 5 by
MikeB679 from
Easy process!!
I’ve used TurboTax for years. This year was quite possibly the easiest of all years.
Date published: 2023-04-17
Rated 5 out of 5 by
jotapae from
getting paid
first time on turbo tax was glad for all the help throughout the filing
All TurboTax® Offerings Reviews - Page 1739
Date published: 2023-04-17