TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Great Easy, efficient, and very simple. What’s not to love?
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Deluxe Overall it was fairly easy. Got stuck on a couple of items, but made it through.
Date published: 2023-04-17
Rated 1 out of 5 by from Errors Hard to correct errors, it just keeps making me go in circles. It needs help.
Date published: 2023-04-17
Rated 1 out of 5 by from Free is *not* free I tried to use the free version. My tax situation required me to pay $59 for an upgraded version. At the end somehow $59 became $157.
Date published: 2023-04-17
Rated 3 out of 5 by from Language Barrier/Long Time I talked with one of your Tax Experts; she was very friendly and kind but her accent was so strong that it was hard to understand her. I kept asking her again what she was saying to try to understand her. Also, I was on the phone for 45 minutes, waiting for help. In the end we deleted a form and I reentered the form. It was not worth the $80 I had to pay to be told to delete form and reenter it. The actual software product is very good and I have used it for seven years. I will continue to use it and hope that I do not need to use Live experience.
Date published: 2023-04-17
Rated 5 out of 5 by from I file every year with TurboTax! LOVE IT I file every year with TurboTax! LOVE IT easy and fast. BUT the price is a little high now.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is an excellent tool! Turbo Tax is simple to use. The most complicate part of filing is gathering and calculating expense categories and receipts...which is not a TurboTax issue. Once the data is collected, the form process is simple.
Date published: 2023-04-17
Rated 4 out of 5 by from AWESOME1 very helpful and easy and easy to understand. keeps info saved
Date published: 2023-04-17
Rated 5 out of 5 by from I love using Turbo Tax! Every step asks you simplified questions. The system tells you when something is uncommon for most taxpayers. There are many options to talk with a tax expert as you move through the process.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Application It makes things easier. Takes you though the important steps.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1697
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Easy, efficient, and very simple. What’s not to love?
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Deluxe Overall it was fairly easy. Got stuck on a couple of items, but made it through.
Date published: 2023-04-17
Rated 1 out of 5 by from Errors Hard to correct errors, it just keeps making me go in circles. It needs help.
Date published: 2023-04-17
Rated 1 out of 5 by from Free is *not* free I tried to use the free version. My tax situation required me to pay $59 for an upgraded version. At the end somehow $59 became $157.
Date published: 2023-04-17
Rated 3 out of 5 by from Language Barrier/Long Time I talked with one of your Tax Experts; she was very friendly and kind but her accent was so strong that it was hard to understand her. I kept asking her again what she was saying to try to understand her. Also, I was on the phone for 45 minutes, waiting for help. In the end we deleted a form and I reentered the form. It was not worth the $80 I had to pay to be told to delete form and reenter it. The actual software product is very good and I have used it for seven years. I will continue to use it and hope that I do not need to use Live experience.
Date published: 2023-04-17
Rated 5 out of 5 by from I file every year with TurboTax! LOVE IT I file every year with TurboTax! LOVE IT easy and fast. BUT the price is a little high now.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is an excellent tool! Turbo Tax is simple to use. The most complicate part of filing is gathering and calculating expense categories and receipts...which is not a TurboTax issue. Once the data is collected, the form process is simple.
Date published: 2023-04-17
Rated 4 out of 5 by from AWESOME1 very helpful and easy and easy to understand. keeps info saved
Date published: 2023-04-17
Rated 5 out of 5 by from I love using Turbo Tax! Every step asks you simplified questions. The system tells you when something is uncommon for most taxpayers. There are many options to talk with a tax expert as you move through the process.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Application It makes things easier. Takes you though the important steps.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1697