TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Another year using a great product Everything went smooth, I have been using the service for years. Very well designed and user friendly.
Date published: 2023-04-18
Rated 5 out of 5 by from Great product and ease of use! Great product and it guides you through the return very efficiently!
Date published: 2023-04-18
Rated 4 out of 5 by from Very Good I would like to see the Home Office thing cleaned up. It is too confusing to remember which items I am entering as full amounts, and which I am entering pro-rata. It would be better to have the user (me) enter all the figures in their full amount along the left column of a mini spreadsheet, and the app break those amounts out in columns B (House) and C (Office). You guys have done some amazing stuff with this thing, and that should be a piece of cake.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX 2022 THE LIVE expert, Ruby is excellent. I use TurboTax every year and always I find good support.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is awesome. I was able to maximize my refund. The process is simple.
Date published: 2023-04-18
Rated 1 out of 5 by from Used 10 years, but likely the last year If you ask me to upgrade at every page, I get skeptical. Plus your app has a loop on the royalties page that had me stuck for an hour. What a frustrating waste.
Date published: 2023-04-18
Rated 2 out of 5 by from $260 I should of hired an accountant Somehow they tricked me into purchasing a plan I did not need then when it's time to file state they hit you with an addtional $65. Not worth it
Date published: 2023-04-18
Rated 5 out of 5 by from TuboTax was outstanding The process was simple and intuitive. The software ensured we were able to maximize our deductions.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax makes doing taxes easy and affordable! I will always use Turbo Tax
Date published: 2023-04-18
Rated 4 out of 5 by from It's good if your taxes are fairly simple If you are filing on your own with no business, definitely a great experience. That is how I started out. Filing jointly, again no business, great! Filing joint with multiple businesses not so good. There was a hitch on Form 8829 and there was no clear explanation. I went on an unrelated website and found someone else this month having the same issue of office space. The person responding gave great information and I was able to get past the review. I also feel like once you make a certain amount of money and have multiple businesses/investments, it's best to have a person help you file.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1210
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Another year using a great product Everything went smooth, I have been using the service for years. Very well designed and user friendly.
Date published: 2023-04-18
Rated 5 out of 5 by from Great product and ease of use! Great product and it guides you through the return very efficiently!
Date published: 2023-04-18
Rated 4 out of 5 by from Very Good I would like to see the Home Office thing cleaned up. It is too confusing to remember which items I am entering as full amounts, and which I am entering pro-rata. It would be better to have the user (me) enter all the figures in their full amount along the left column of a mini spreadsheet, and the app break those amounts out in columns B (House) and C (Office). You guys have done some amazing stuff with this thing, and that should be a piece of cake.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX 2022 THE LIVE expert, Ruby is excellent. I use TurboTax every year and always I find good support.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is awesome. I was able to maximize my refund. The process is simple.
Date published: 2023-04-18
Rated 1 out of 5 by from Used 10 years, but likely the last year If you ask me to upgrade at every page, I get skeptical. Plus your app has a loop on the royalties page that had me stuck for an hour. What a frustrating waste.
Date published: 2023-04-18
Rated 2 out of 5 by from $260 I should of hired an accountant Somehow they tricked me into purchasing a plan I did not need then when it's time to file state they hit you with an addtional $65. Not worth it
Date published: 2023-04-18
Rated 5 out of 5 by from TuboTax was outstanding The process was simple and intuitive. The software ensured we were able to maximize our deductions.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax makes doing taxes easy and affordable! I will always use Turbo Tax
Date published: 2023-04-18
Rated 4 out of 5 by from It's good if your taxes are fairly simple If you are filing on your own with no business, definitely a great experience. That is how I started out. Filing jointly, again no business, great! Filing joint with multiple businesses not so good. There was a hitch on Form 8829 and there was no clear explanation. I went on an unrelated website and found someone else this month having the same issue of office space. The person responding gave great information and I was able to get past the review. I also feel like once you make a certain amount of money and have multiple businesses/investments, it's best to have a person help you file.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1210