TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from Fees Overall cost wasn't made to be clear until the very end. Not something I thought was right or even ok. The fees should be shown at the very beginning, as I could have gone to my normal tax preparer and paid less.
Date published: 2023-04-18
Rated 5 out of 5 by from Best Tax Service Provider EVER!!! This website is always fresh - current information and always innovating to make it the most user friendly app I've ever used.
Date published: 2023-04-18
Rated 5 out of 5 by from First time user, now forever user! I have never filed my taxes before on my own. My normal tax guy wasn't returning my calls and a family member recommended Turbo Tax. I love how it had easy to follow questions that allowed you to click on them for more information about the question. This was very helpful and made it easy to use!
Date published: 2023-04-18
Rated 5 out of 5 by from Great easy service Easy fast service, the website is really easy to navigate and the assistance .
Date published: 2023-04-18
Rated 4 out of 5 by from Got the job done Filed within an hour and a half wish I didn't have to pay in to the IRS but TurboTax does make filing easy.
Date published: 2023-04-18
Rated 1 out of 5 by from Over priced to many ads Over priced and kept trying to push the MAX upgrade if I said no to it once I am not going to change my mind half way through. Filing taxes is aggravating enough as it is. I don't understand why need to tell you no 4-5 times that I don't want to upgrade your even more over priced package when the basic package is over priced. Maybe if you didn't make it so flashy and made it just do what it's supposed to do and made it actually function on Firefox so I didn't have to redownload chrome just to get the captcha to load. Maybe you could actually provide a better price point.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is relative easy to USE Turbotax is easier as you move along and get used to reading and replying to prompts. Flexible to move around, restart where you left off, and work with add/delete forms
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is amazing! We itemize our deductions with stocks, dividends, interest, medical and others and this software walks us through each and every deduction category, so we don't miss any tax reductions.
Date published: 2023-04-18
Rated 4 out of 5 by from its alright ok 5 hours on taxes. expensive too. going back to cpa.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is helpful one of the portions was difficult and there was a default happening but with a customer service advisor. he was able to fix the issue and guide me to the right direction.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1120
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Fees Overall cost wasn't made to be clear until the very end. Not something I thought was right or even ok. The fees should be shown at the very beginning, as I could have gone to my normal tax preparer and paid less.
Date published: 2023-04-18
Rated 5 out of 5 by from Best Tax Service Provider EVER!!! This website is always fresh - current information and always innovating to make it the most user friendly app I've ever used.
Date published: 2023-04-18
Rated 5 out of 5 by from First time user, now forever user! I have never filed my taxes before on my own. My normal tax guy wasn't returning my calls and a family member recommended Turbo Tax. I love how it had easy to follow questions that allowed you to click on them for more information about the question. This was very helpful and made it easy to use!
Date published: 2023-04-18
Rated 5 out of 5 by from Great easy service Easy fast service, the website is really easy to navigate and the assistance .
Date published: 2023-04-18
Rated 4 out of 5 by from Got the job done Filed within an hour and a half wish I didn't have to pay in to the IRS but TurboTax does make filing easy.
Date published: 2023-04-18
Rated 1 out of 5 by from Over priced to many ads Over priced and kept trying to push the MAX upgrade if I said no to it once I am not going to change my mind half way through. Filing taxes is aggravating enough as it is. I don't understand why need to tell you no 4-5 times that I don't want to upgrade your even more over priced package when the basic package is over priced. Maybe if you didn't make it so flashy and made it just do what it's supposed to do and made it actually function on Firefox so I didn't have to redownload chrome just to get the captcha to load. Maybe you could actually provide a better price point.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is relative easy to USE Turbotax is easier as you move along and get used to reading and replying to prompts. Flexible to move around, restart where you left off, and work with add/delete forms
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is amazing! We itemize our deductions with stocks, dividends, interest, medical and others and this software walks us through each and every deduction category, so we don't miss any tax reductions.
Date published: 2023-04-18
Rated 4 out of 5 by from its alright ok 5 hours on taxes. expensive too. going back to cpa.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is helpful one of the portions was difficult and there was a default happening but with a customer service advisor. he was able to fix the issue and guide me to the right direction.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1120